I didn't get a ticket for Jeff Chang Shin-Che Xinche concert.

The solution of this app not issuing tickets after buying tickets: contact customer service to confirm the receipt.

1. Contact customer service: If the buyer has been waiting for some time and still hasn't received the notice of issuing tickets, he can contact the customer service of Cat's Eye Platform or the customer service of ticketing company to ask whether to issue tickets. Customer service can help you confirm the order status and provide solutions.

2. Confirm receipt: If you buy an electronic ticket, please confirm that the buyer has successfully received the electronic ticket. E-tickets are generally sent to buyers by SMS or email, and buyers only need to pay attention to it.