Model essay on enterprise annual work report

At the end of the year, we should make a report on all the work of the enterprise in order to better carry out the future work. The following is a model essay on the annual work report of enterprises, which I have carefully compiled for you. Welcome to read for your reference. Please pay attention for more details!

Under the leadership of the group company, the company is developing steadily according to all the work objectives set at the beginning of the year, with market development as the leading factor, internal management as the main line, structural adjustment and concentrated benefits as the means. By the end of 10, the business development amount was 12. 4.5 billion yuan, 9. 5.3 billion yuan, the total output value 10. 300 million yuan.

First, actively adjust business development ideas and seize market opportunities.

? By the end of 20** years1October 9th 165438+ the company * * has participated in 152 bidding projects, and 74 have won the bid, with the winning rate of 49%, and the accumulated business development amount 12. 4.5 billion yuan, 9. 3.5 billion yuan, completed the annual plan development 17. 72% of 300 million yuan. In order to tide over the difficulties and take advantage of the situation, the company puts business development in the first place.

First, the company unswervingly implements the group's business strategy of big market, big projects and big owners. At the beginning of the year, the company identified the 10 market and 20 key projects. The leaders personally took the lead and followed the whole process, which kept the business development stable.

Second, the three-level linkage of business development is fully implemented, which is organically combined by company leaders, marketing department, subsidiaries and project department. Under the unified scheduling of the company, the three parties coordinate the marketing work. The leadership team implements the leadership marketing 232 system, and the leaders visit at least 2 or more owner units and at least 3 or more design institutes every month to track at least 2 or more reliable project information. At the same time, the business philosophy of "one hospital, two departments and three projects" will be implemented in all subsidiaries and project departments. Ensure that the old market is constantly stable and the new market is constantly expanding. In 20 14, only three old markets, namely Xianggang, Xingang and Hanggang, won the bid for eight projects, increasing the contract amount by 1. 300 million yuan. While stabilizing the old market, five new markets have been opened, including Guizhou Steel Plant, Yunnan Road and Bridge, Beijing Hunan Building, Nanjing Steel Plant and Indian Steel.

The third is to adjust the operation mode of the market operation department, divide the market operation department into two parts, separate market development from bidding quotation, cancel the contract operation mode of the market operation department, and let all the staff of the market operation department wholeheartedly explore the market. Fourth, improve the rules and regulations, improve the incentive policy, and constantly improve the enthusiasm of operators. The company has re-formulated the "Incentive Measures for Business Development", which makes operators always feel pressure on their shoulders and motivated to work, ensuring the continuous improvement of the winning bid rate, and the winning bid rate has reached 49% in 20 years. Fifth, in order to further standardize the bidding order, the company set up a bid evaluation committee to ensure the rationality and accuracy of the bidding quotation, prevent and identify the risks existing in the contract terms in advance, improve the company's winning rate and avoid the company's bidding risks.

The second is to further strengthen basic management and improve the competitiveness of enterprises.

1, pay close attention to project management and improve enterprise management level.

Project management is the focus of the company. We take the construction of excellent projects and high-quality projects as the goal, strengthen project management, conscientiously implement the * * quality system standards in construction, strictly implement the construction technical specifications, and implement the system of leading counterparts to supervise major projects and work contact points to ensure the safety, quality, progress and cost of the project to achieve the expected goals.

First, pay close attention to project quality management and learn from the painful lessons of quality accidents in Shagang. In order to restore the reputation of 23rd Metallurgical Company, the company will tear down the unqualified parts of Shagang project at all costs, re-establish a capable team, and the leaders will personally go to the site to direct the project, so that the project can be completed on schedule and passed the one-time acceptance, which has been fully affirmed by Party A. * * * After the steel quality accident, the company will make every effort to build quality projects, and will * * * Huyuan project, * * steel blast furnace project, * * blast furnace ex situ overhaul project, * * building and other projects. In particular, the * * * building project will be turned into a high-quality project in 23 smelters.

The second is to pay close attention to project process management. Seriously implement the project standardization documents, do a good job in the pilot work of standardized management of key projects, and conduct 10+ 1 planning management training on the names of * * International Plaza Project, * * Chengbei Middle School, * * Steel and * * Impression. , and gradually promote the implementation. The newly started projects were implemented in strict accordance with 10+ 1 standardized management, and the basic management of the projects was effectively strengthened to reduce consumption and increase efficiency, thus improving the overall management level of the company. Further strengthen the supervision of engineering projects and key projects, implement the supervision system of company leaders on projects and work contact points, and supervise the implementation of safety production, project progress, quality, civilized construction, cost control and 10+ 1 standardized management system of projects under construction to ensure the normal production and operation activities of projects under construction.

2. Safe production goes smoothly.

(1) According to the overall arrangement of the group company and combined with the actual situation of the company, the safety production management committee was adjusted, and all projects with more than 50 million yuan were provided with safety directors. All subsidiaries and project departments have set up corresponding safety production management institutions, and set up full-time (part-time) safety officers, forming a safety production management system from horizontal to vertical.

(2) Conduct a carpet inspection on the safety and quality of the construction in progress, investigate and rectify all kinds of hidden dangers, especially major hidden dangers, and grasp them to the end. The rectification rate of hidden dangers reaches 100%.

(3) Carry out a series of safety production month activities within the company, investigate and manage hidden dangers of all the projects under construction, conduct safety quality inspection, organize employees to have a safety knowledge contest, find out hidden dangers around them, give full play to the role of youth safety production supervision posts in safety production, conduct a comprehensive inspection and appraisal of each supervision post, urge the activities of supervision posts to develop in a standardized direction, and play their due role in safety production of the company.

3. Further strengthen human resource management.

(1) According to the actual situation of the company, the organizational structure of the company has been further improved. According to the overall structure of 10+ 1, all departments and offices of the company's headquarters are adjusted and offices are set up, including Party-mass Work Department, Planning and Development Department, Human Resources Department, Finance Department, Market Operation Department, Engineering Management Department, Safety and Quality Department, Discipline Inspection and Supervision Department, Cost Calculation Center and Bankruptcy Legacy Department.

(2) In order to meet the demand of the company's strategic development for human resources, solve the problem of insufficient talent reserve at present, speed up the construction of talent teams of subsidiaries, project department managers and first-class construction engineers, establish a green channel for the promotion of outstanding talents in the company, and implement the 15 15 special talent training project throughout the company. From this year to the end of next year, the company will train 15 subsidiary and project department manager to take over.

(3) In order to meet the needs of the company's development, ensure that the company's overall strategic objectives can be decomposed and implemented layer by layer, ensure that employees' actions are consistent with the core value orientation and the company's overall strategic objectives, further improve employees' work enthusiasm through objective evaluation of employees' performance, and fully implement the performance management pilot program.

4. Further strengthen financial management.

(1) Formulated and implemented the Procedures for Approving Capital Expenditure, Provisions for Paying Taxes by Invoicing, Provisions for the Management of Reserve Funds, Provisions for the Management of Monetary Funds and other rules and regulations, further improved the financial management system, strengthened the monitoring of funds, improved the efficiency of the use of funds, reduced financial costs, ensured the demand for funds for production and operation, prevented all kinds of financial risks, and fully realized the concentration of funds.

(2) Carry out financial inspection, check the basic accounting work, accounting discipline, the implementation of the financial system issued by the company and the profit and loss of production and operation of subsidiaries and project departments, and take effective measures to rectify the existing problems in time.

Model essay on enterprise's annual work report (2) Time flies, time flies. 20** years' work hurried by in the busy work of all the staff of Fenghua Property, and it was too late to wait for us to turn back. 20** years is an important and crucial year for Fenghua Property Company to seek development. With the strong support of the chairman of the board of directors and leaders at all levels of the company, our company adheres to the service concept of "thoughtful service, down-to-earth work, no trivial matters for the owners, and endless service"; Taking "first-class management, first-class service, first-class quality and first-class performance" as the business purpose; Carry forward the Fenghua spirit of "serious, pragmatic, innovative and efficient development", innovate the working mode, strengthen internal management, establish the company image, and strive to adapt to the development requirements of property management under the new situation. On the basis of emphasizing "serving by going up one flight of stairs and managing by going up one flight of stairs", through the joint efforts of all staff, we have successfully completed all the tasks throughout the year. The main work of our company in 20** years is reported as follows:

I. Collection of property fees

According to the property fee collection plan made at the beginning of the year, the head office makes monthly plans by month and by project, and always lists the property fee collection as a monthly key work plan, and analyzes the implementation of indicators month by month. Each project management office, under the leadership of the manager, tries to innovate, and implements the charging task by means of door-to-door, telephone reminder, posting reminder sheets, taking photos and archiving, dicing and contracting. And establish special files for owners who are in arrears with property fees according to the area, amount and reasons of arrears. At the same time, the company does not forget to use legal weapons, actively communicate with lawyers, understand the litigation process and matters needing attention, how to collect and sort out litigation materials, and analyze cases. The head office conducted a quantitative inspection of the litigation materials submitted by the park. By the end of February, 65438, 20**, the park had submitted prosecution materials to the court. Due to the actual judgment of the court, some owners have paid the fees owed to the court by submitting a lawyer's letter, which has caused economic losses to the property 1 10,000 yuan. With the joint efforts of all staff, one of the seven management offices with charging assessment indicators completed the charging plan of that year, and the property management company as a whole completed the collection of property fees of RMB, of which the property fees receivable this year were RMB, elevator fees were RMB, overdue property fees were RMB, and the average comprehensive charging rate of the park reached. Basically complete the 20** year fee management target plan.

Second, the park construction work

In August, 20**, Xinfeng Yongjing Haocheng stayed. The head office organizes personnel to carry out detailed and specific on-the-job training for the customer service, security and cleaning personnel of Yongjing Haocheng, so that new employees can learn the rules and regulations of the enterprise, understand the post responsibilities, master the competent skills and improve the service quality. During the check-in, the head office actively cooperated to maintain the check-in order, improved the construction of the park, solved emergencies, and ensured the smooth check-in of Xinfeng Yongjing Haocheng. Following the entry of International, Xinyuan and Hua Kai into the four-star property community last year, with the unremitting efforts of the head office, Yujing Hua Ting also entered the ranks of the four-star property community this year.

In August, 20**, the head office re-equipped the property management software for each park through communication with software companies. In order to make the property management software run normally and clarify the responsibilities, the head office organized personnel to establish the company's network software management system. Arrange personnel to go to various parks for training and study, so that each employee can use it skillfully and define his responsibilities. In order to enhance the corporate culture atmosphere, the head office established Fenghua Monthly, which reflects the development process of the enterprise, and published the property service banners and media reports obtained by the property management offices in the form of words and photos. This year's "May 1", the company launched a model worker selection activity, and * * * selected a model worker and gave him a material reward. In order to encourage employees to make positive progress and make selfless contributions to the enterprise, the company has successively commended outstanding employees who sacrificed their lives to put out the fire, advanced collectives who cleverly caught burglary, and cleaners who never lost money. While vigorously rewarding the advanced, financial penalties were imposed on cadres at all levels and staff who violated labor discipline.

Three. Training in the park

The head office provides on-the-job training for cleaning staff and security guards in the park in batches, with a total of 36 trainings throughout the year. According to the plan at the beginning of the year, the park organized two fire drills in the second half of last year, which improved the security and fire safety skills. In order to improve the service quality of security personnel in the park, the head office has formulated a security regular meeting system through consultation, requiring security personnel in each park to hold regular meetings twice a week, and correct the standing posture and patrol of security personnel during the meeting.

Fourth, the existing problems and corrective measures

1。 Owners don't know enough about property management. The concept that residents and owners of residential quarters spend money on services in housing consumption has not yet been established. Some owners don't know the whole picture of property operation, management workload and cost range. They only see security guards and cleaning staff at work in their daily visits, so they make a simple judgment by intuition, think that the property value does not match, and often complain discontentedly.

2。 Property management fees are difficult to collect. Some owners refuse to pay property management fees for various reasons, such as not staying, poor housing quality and so on. They can still enjoy the same service as other owners, and they don't need to pay, so it is easy for more owners to follow suit, causing unnecessary losses and increasing the cost of the company.

3。 The business ability of the management and employees of the company is generally low. Mainly reflected in the management personnel in the property laws and regulations to be strengthened, the way to deal with problems is single, not polite and restrained. In terms of management, refined management is not in place.

4。 It is difficult to keep up with the training, especially the knowledge of customer service personnel about property, laws and regulations and communication with owners. The overall quality of the staff is not high, and the recruitment of professional and technical personnel is incomplete. In the future personnel work, we will tap the internal technical potential through training, and discover, cultivate and reserve technical talents.

Five, the department needs to improve the work and 20** working ideas

1。 Improve the organizational structure of the company and do your own job well, so that the company can develop better and faster. Set the principle of unified leadership and hierarchical management. Under the unified leadership of the general manager and deputy general manager, the company has a finance department, a comprehensive department, a property management department and an order maintenance brigade. The responsibilities of each post are clear, one post has multiple responsibilities, and the division of labor cooperates with each property management office, with clear responsibilities and flexible operation.

2。 Standardize business processes. For each workflow, the work objectives, scope of application, related terms and definitions, departments and posts involved, responsibilities, work procedures, key control points and core important inputs and outputs should be clearly defined, and corresponding operation tables should be provided to ensure the seamless connection of work contents and the professionalism of employees, so as to finally realize the successful completion of work tasks and the realization of enterprise development goals.

3。 Establish a strict cost control system. Strengthening cost control, saving expenses, establishing a target cost system, and achieving continuous cost reduction without affecting the quality of services provided are important work contents for standardizing the internal management of the company, reducing consumption, increasing income and reducing expenditure; Therefore, property management companies need to establish a strict cost control and budget management system. By carefully combing the workflow and clearly defining the power and responsibility system, the company strictly plans, evaluates and optimizes the company's procurement cost, marketing cost, human cost, management cost and financial cost, and carries out all-round cost management before, during and after the event, so as to finally achieve the goal of continuously reducing costs.

4。 Strengthen the training of employees' property management knowledge. In particular, the customer service staff will be trained in relevant property knowledge, laws and regulations, and communication with owners, so as to comprehensively improve the quality of employees, improve service level and business skills, and enhance loyalty.

5。 Improve the training of community emergency drills. In 20** years, we will build a professional security team that can only deal with property management emergencies, improve the training of emergency drills for property management services, and improve the security team's ability to deal with emergencies.

6。 Actively expand business when the opportunity is ripe. Expanding business is always the primary task of the company's healthy development, and the limited market forces enterprises to actively expand abroad for better survival and development. However, because the management of the company needs to be improved, we must seize the opportunity to develop rapidly, well and steadily when the time is ripe.

7。 Strengthen the publicity of property management knowledge. Property management has just started, and many owners don't understand or even misunderstand the knowledge of property management, which makes it difficult to carry out property management. In order to better carry out the company's future work and establish the company's brand image, it is necessary to strengthen publicity in this regard in future work.

8。 Actively expand the service field by using existing projects. Property management companies have inherent advantages in customer resources. The business of property management companies has developed rapidly this year, and it is impossible to broaden the service field. After the company's internal management is straightened out, it will provide some value-added services or comprehensive services in time, integrate and make full use of social resources and social service supply, and improve the company's profitability and brand benefits, such as housekeeping services, water supply, gas supply, housing agency, broadband management, and self-use paid maintenance services.

9。 Increase the recovery of arrears and malicious arrears; Increase net profit income and realize particle regression. Take advantage of the scope permitted by laws and regulations and the characteristics of the industry, and adopt various collection methods to collect.

10。 Do a good job in all preparations for the establishment of civilized units.

1 1。 Establish brand service. Take advantage of Qulu, an old brand, to gain advantages in the market competition, give full play to its geographical advantages and brand advantages, create opportunities to learn advanced management and operation methods and experiences from advanced property companies, and build a new brand of property management in this city on the basis of comprehensively improving the service level.

12。 Coordinate and solve the remaining problems of the current community change inspection. Cooperate with Party A to deal with the contents that need to be rectified in the early stage, so as not to let the remaining problems affect the subsequent management of the company.

In short, in the future, we will strive to raise our work level to a new level, build a team with excellent work style, high quality and ability to fight tough battles, fully fulfill all management indicators, form and highlight our core competitiveness, continuously improve the trust and satisfaction of owners on Fenghua Property, establish a good industry image and reputation, and build Fenghua Property into a top-grade residential community with first-class property management level.

The above is the work summary of * * property management company in 20 13, please review it by leaders at all levels.