The owner of this community in Jiaozhou listed the "ten deaths" of property inaction! Looking forward to relevant departments .....

At present, the owners of Kaixuan Garden Community of Fu 'an Sub-district Office in jiaozhou city City have encountered something that they are entangled in-the "Ten Deaths" of Senyuan Street Property Management Company's inaction in the community, such as inadequate garbage removal service, unreasonable electricity payment, and damage to the safety access door of the community, which have been discussed by the community owners.

In view of many contradictions in the management and construction of urban residential quarters, the owners of residential quarters urgently need to set up organizations that can represent the interests of the majority of owners, really think what the owners think, and lead everyone to manage and build the quarters well. This organization is the owners' meeting and the owners' committee. However, the owners encountered obstacles in promoting the work of the owners' committee. The application submitted by the owner's representative to Shengli Neighborhood Committee of Fu 'an Sub-district Office on June 5438+1October 55438+May this year was delayed. Recently, the reporter followed up this matter to understand the ins and outs.

Owner's committee application form submitted by the owner's representative.

Owner's response:

"Ten Deaths" of Senyuanjie Property Inaction

A few days ago, Guan Hai reporter received feedback from many owners of Kaixuan Garden Community about the inaction of residential property. According to the owner of JIAOZHOU Kaixuan Garden Community 10, Mr. Qi and other owners reflected: "The community is dirty and messy, and Senyuan Street Property Management Company doesn't care about anything. For example, according to Item 7 of Article 7 of the Terms of Service of Property Contract, the property company has the service of managing the parking of vehicles, and the owners of residential areas often park their vehicles illegally, resulting in the vehicles of other owners unable to enter and leave normally, and the property company is particularly dereliction of duty in this service. According to the second paragraph of Article 7 of the Terms of Service of the Property Contract, the property management company shall provide sanitary cleaning and garbage removal services for public areas and related venues and roads. According to Item 3 of Article 7 of the Terms of Service of the Property Contract, the property management company provides maintenance and management services for the parts used by the property, but the property management company dug and filled them without the owner's knowledge, resulting in serious water accumulation in the rain and snow in front of Building 1 and Building 2, making it impossible to walk. "

Water accumulated in rainy and snowy days in front of 1 building and building 2.

Every time you pay the electricity bill, the electricity bill is different.

Among them, the biggest problem reflected by the owners is the payment of electricity bills. At the beginning, the developers of the community did not support one meter per household, but centralized power supply. In this way, when collecting electricity bills every month, in addition to their own electricity consumption, each household needs to add the line loss fee (for example, the line loss fee of three degrees will be added for every electricity consumption 100 degrees), plus the average electricity fee for elevator electricity consumption, which is the electricity fee that a household owner has to pay. For a long time, the owners felt that it was unfair to pay the electricity bill. For example, when the epidemic broke out last year, some owners returned to their hometown, and their electricity consumption was low for one month, and they also needed to share the electricity bill diplomatically. On this issue, the owners have repeatedly negotiated to change the table to one household and one table. "Because it takes a lot of money to change watches, the property doesn't want to pay for it. We want to set up an owners' committee in conjunction with the owners of the community and solve it through consultation. "Mr. Qi told reporters about the confusion of the owners.

Littering in the public corridor of the community.

Property manager:

The owner's representative shall assist the property work before the establishment of the owners' committee.

16 in the afternoon, the reporter dialed the telephone of Senyuan Street Property Company to learn more about the problems reflected by the owners. "We have a special person to guard the gate 24 hours a day. There weren't so many parking spaces on the ground when planning. We have no right to interfere with the early return of private car owners in the community. Then the owner reacts that the manhole cover overflows and does not solve it quickly? We contacted the maintenance master at the first time, and it took time for the master to come over. For the owners who want to change to one household and one meter, the cost should be paid by the developer. We consulted State Grid Corporation (Jiaozhou) in the early stage, and each household needs at least 7,000 yuan for renovation. As for the owners who want to set up an owners' committee, I don't know. Our property has also got the new manager horse back. Please ask him specifically. "A staff member of Senyuanjie Property Company replied.

Just after Mr. Liu, the owner of Building 10, went to the property management office to communicate with Manager Ma to set up the owners' committee, he learned from the audio, "I just came to work and gradually improved the hardware of our community, installed cameras in ten public areas, and opened fire exits. Your owner's representative will first assist our property to collect all the property fees, let the property know your ability, and then talk about the establishment of the owners' Committee. " Manager Ma said in the conversation.

Shengli village Committee:

Work will be promoted after the general election in mid-May.

In order to solve the current problems more quickly, since August 2020, the owners of Kaixuan Garden have entered the preparatory stage of the community owners' committee. According to Mr. Liu, the owner of JIAOZHOU Kaixuan Garden Community 10, "The owners of our community have selected ten representatives of the building owners through preliminary investigation and selection, and initially won the victory for Fuan Sub-district Office according to the process.

Then why is Shengli Village Committee not responsible for organizing and guiding the establishment of the preparatory group for the first owners' meeting within 30 days after receiving the written application from the owners? 16 at 5 o'clock in the afternoon, the reporter called the Fu 'an Property Office and the Shengli Village Committee, but they were not connected. 18 in the morning, the reporter learned through a staff member surnamed Hu in Shengli neighborhood Committee, "I have an application. At present, in the general election, this job is not in my charge. I have asked the owners to take it back many times, and they have not come to take it. "

2 1 in the afternoon, the reporter dialed the telephone of director Xu of Shengli village Committee again on this matter. "At present, we are conducting elections. Next, after the integration of Taiping neighborhood Committee and Shengli village Committee, Shengli community will be established. It needs to be in mid-May. After the establishment of Shengli Community and the clear responsibilities of the community, the Property Office of Chun 'an Office will provide further guidance in this regard. "

Civil law:

The relevant government departments shall give guidance and help to the establishment of the owners' congress.

19, the reporter learned from the Property Office of jiaozhou city Urban and Rural Construction Bureau that since the publication of the Guide to the Establishment of jiaozhou city Owners' Committee in June last year 165438+ 10, the community has been supported to build its own houses and set up owners' committees to safeguard the legitimate rights and interests of owners. The reporter leafed through the handbook and clearly stated that "if the definition of the preparatory group for the first owners' meeting meets the conditions for the establishment of the owners' meeting, the district/county real estate administrative department or the subdistrict office and the township people's government shall be responsible for organizing and guiding the establishment of the preparatory group for the first owners' meeting within 30 days after receiving the written application from the owners. The preparatory group is mainly composed of owners' representatives, construction units, pre-realty service enterprises, sub-district offices, township people's governments and residents' committees. The number of members of the preparatory group shall be more than 7, of which the number of owners' representatives shall not be less than half of the total number of the preparatory group, and the leader of the preparatory group shall be the representative of the sub-district office and the Township People's Government. The generation of owners' representatives in the preparatory group shall be recommended by sub-district offices, township people's governments or residents' committees. "

In addition, according to Article 277 of the Civil Law, owners can set up owners' meetings and elect owners' committees. The specific conditions and procedures for the establishment of the owners' congress and the owners' committee shall be in accordance with the provisions of laws and regulations. The relevant departments of the local people's government and the residents' committee shall give guidance and help to the establishment of the owners' congress and the election of the owners' committee. Article 278 of the Civil Code stipulates that the following matters shall be decided by the owners: (1) Formulating and amending the rules of procedure of the owners' congress; (2) Formulating and amending management regulations; (three) to elect the owners' committee or replace the members of the owners' committee; (four) the selection and dismissal of property services companies or other management personnel; (five) the use of funds for the maintenance of buildings and their ancillary facilities; (six) to raise funds for the maintenance of buildings and their ancillary facilities; (seven) renovation of buildings and their ancillary facilities; (eight) change the use of * * * or use * * to engage in business activities; (nine) other major matters related to the management rights of * * * and * * *. Among them, the matters decided by the owners shall be voted by the owners whose exclusive parts account for more than two-thirds of the area and the number of people accounts for more than two-thirds. Decisions on matters specified in Items 6 to 8 of the preceding paragraph shall be subject to the consent of the owners and more than 3/4 of the voters who participate in voting on the exclusive part. Other matters specified in the preceding paragraph shall be decided with the consent of more than half of the owners voting, and with the consent of more than half of the owners voting.