What is the interview content of Gansu candidates in the national civil service examination submitted to the customs?

(1) Examining the balanced distribution of capabilities, innovation has gradually become a trend.

Looking at the interview questions in the customs system over the years, we find that almost all the interview questions involve the examination of various abilities needed by civil servants, but the traditional comprehensive analysis ability, interpersonal communication, planning and organization, and emergency response are still the most frequently tested. It is worth noting that a question may often examine multiple abilities, which makes it more difficult for candidates to answer questions. At the same time, the problems of self-cognition and job matching began to turn into implicit tests, and material questions appeared. It can be seen that the national examination interview has been inclined to innovation and flexibility since these years. It is worth noting that scenario simulation has become an innovative form of civil service examination, which needs to attract the attention of the majority of candidates.

(2) Comprehensive analysis highlights that the status of "overlord" cannot be shaken.

Judging from the weight of scores, "comprehensive analysis ability" ranks first among several evaluation elements in the examiner's scoring table. It can be seen that the comprehensive analysis ability is an important basis for the examiner to evaluate the quality of candidates, and its score has a decisive impact on the interview results. Moreover, comprehensive analysis has always had a high threshold and great difficulty. As the saying goes, "he who gets a comprehensive analyst gets the world", so he often needs to pay more attention to preparation.

Looking at the proposition of the customs system again, as early as 20 10, the comprehensive analysis dominated the whole country, focusing on famous sayings, social buzzwords and other topics, but after 20 1 1, the comprehensive analysis focused on social phenomena, and the background of the topic selection was mostly recent hot events in China.

Comprehensive analysis of the problem is very time-sensitive. For example, after the Fourth Plenary Session of the 18th CPC Central Committee was held in 20 14, the goal of governing the country according to the Constitution was put forward. However, in the customs examination of 20 15, the relevant content of governing the country according to law appeared. For example, 20 14 12-04 was the first national constitution day in China, but the government found it during the investigation. The public's understanding of the Constitution is not optimistic: 84.3% of the respondents have not read the Constitution completely, of which 33.2% have never read it, 5 1. 1% have read it but have not finished it, and only 15.7% have read it completely. How to treat this phenomenon? In addition, the comprehensive analysis of social events covers a wide range, both hot events in the political field and topics in the social and people's livelihood field, such as many problems in the development of express delivery in China, the loss of goods, and the poisoning of chemicals received. what do you think? (2065438+February 22, 2004 national civil servant customs interview questions)

It can be seen that the comprehensive analysis type of questions involves a wide range, which requires candidates' policy theory level and systematic thinking ability. If the candidates usually don't care about current political hotspots and lack observation and thinking on social issues, then these shortcomings will inevitably be exposed when answering comprehensive analysis questions. For candidates who are used to "not listening to things outside the window", the difficulty of comprehensive analysis can be imagined.

(C) fresh interpersonal communication, more and more close to the actual work.

Throughout the past two years, there are many topics of interpersonal communication, and the topic scenes are generally closely related to the daily work of civil servants. On the basis of mastering the basic principles of life and communication skills, candidates should be good at analyzing problems and solving contradictions from multiple dimensions, give full play to their communication and coordination skills, put themselves in their own shoes, eliminate misunderstandings, promote the harmony between unit members and brother units, and establish good interpersonal relationships.

The topic of interpersonal communication in the customs system often has multiple subjects, such as leaders and colleagues, or colleagues and the masses, and there are many contradictory scenes, including how to cooperate with colleagues and how to persuade depressed colleagues. Therefore, for civil servants in the customs system, the crowds and situations they face are more complicated, which requires candidates to master the ability to communicate with different groups and organize related activities.

(D) organizational management highlights the difficulty and emphasizes the ability to obtain information.

The topic of organization and management of customs system involves various activities, including setting up a hotline, website, conducting regular research and special rectification. At the same time, the setting of organizational management topics is more detailed and life-oriented, and some specific scenes and difficulties are often set when the questions are given, and some obvious obstacles are set, such as insufficient resources, insufficient manpower and low enthusiasm. This will avoid the mode of answering questions and more specifically examine the ability of candidates to solve these problems. Therefore, when preparing such topics, candidates should pay more attention to the characteristics, pertinence and concreteness of various activity organizations and effectively solve the problems involved in the topics. When answering questions, we should avoid generalizations, firmly grasp the requirements of the questions, answer effectively, highlight personal execution and answer highlights. This requires candidates to keep pace with the times and strengthen their information acquisition ability to cope with the changes in organizational management.

(5) Emergency response comes down in one continuous line, and identity setting is changeable.

The particularity of civil servants' work determines that candidates should have the ability to deal with complex situations and emergencies, be able to quickly and skillfully change their angles, improvise and make correct judgments and treatments. Generally speaking, the emergency response questions have not changed much, and they are still dominated by general emergencies. Candidates are required to deal with sudden or difficult problems flexibly under pressure and with thoughtful steps. Among the many situations involved in the examination questions, the most common one is to ask candidates to solve the contradictory situation that the masses are the core and the government, enterprises, media and other subjects are mixed. Candidates' role setting is more diversified and life-oriented, and their role positioning is more diversified. The roles of mall staff, commodity distribution personnel, hotel front desk, and community monitoring room management personnel have all appeared in the examination questions, and their roles are life-oriented and easy for candidates to understand and answer. Therefore, the topic focuses on candidates' emergency ability and role orientation.

(6) Self-awareness goes behind the scenes, seemingly light, but in fact heavy.

"Light" means that this type of question is not the one with the highest test probability and the greatest weight. That is to say, there are no more self-conscious questions such as "What is your hobby" and "Why did you apply for the exam" in the interview questions, and candidates are rarely asked to answer with personal experience, so the proportion of direct examination is reduced. 20 10 has always had direct self-awareness problems, but since 206544. This is also a manifestation of self-knowledge going behind the scenes.

However, "weight" is the core we need to understand. Because job matching is the core of answering all interview questions, the proportion of this quality has been increasing in recent years. Although there is no direct question about self-cognition, the loyalty and contribution of candidates to the position runs through the whole interview process, and even they will be examined together with other abilities. Some topics are based on the customs system. For example, there are many people waiting in line in the customs declaration hall of a customs office, so it is changed to telephone reservation. However, the masses reported that after the phone was changed, it was impossible to make a phone call and the efficiency was reduced. The leader left it to you. How did you handle it? The armed police are very helpful to our customs work. The leader decided to let you arrange a condolence activity. How did you carry it out? (2011interview questions of the national civil service customs system on February 23rd)

So this requires our candidates to master some background knowledge of the customs system when preparing for the exam. Although there are few professional questions from the interview topics of the whole customs system, and there are not many questions with customs as the background, if candidates have knowledge of the customs system, their answers will be more professional and their loyalty and contribution to the position will be well reflected.

(7) The proposition is changeable, and the emerging ways of setting questions cannot be ignored.

Although the examination ability of the customs system has been relatively stable, it is also constantly innovating. For example, in the previous customs interview, 20 13 had material questions and material list questions, and 20 14 had material collection questions. Although the test ability remains the same, the way of setting questions has changed. Therefore, we candidates are required to pay more attention to other ways of setting questions, such as scenario simulation.

Second, the analysis of the interview examination of national civil servants in the customs system

The examiner consists of 7 or 9 examiners, with the chief examiner sitting in the middle, the timekeeper, scorekeeper and invigilator. Some examination rooms may have electronic clocks.

Examination form: Before the examination, all candidates are concentrated in the waiting room. There are desks and chairs during the exam. Generally, there are test labels, pens and draft papers on the seats of candidates. There are 4-5 questions in the problem book. If you read and listen to the questions, there will be no problem. Most of the examination rooms in the customs system interview are mainly listening questions. If the exam is conducted in the form of a set of materials, candidates have 10 minutes to read the materials before entering the examination room, and the materials are about one page. Candidates can record the main points and go directly to the examination room to answer questions after reading them. The materials are not allowed to be brought into the examination room. The examiner will ask the examinee some questions related to the material, and the examinee can answer them. If it is a material list, there is a question label in the examination room.

Number of questions: 4-5 questions, and most of them are 4 questions.

Examination time: The interview time is roughly the same, each question is 5 minutes, a * * * takes 20-25 minutes, generally 20 minutes, and there will be hints for the remaining 5 minutes.

3. Interview Preparation Plan for National Civil Servants in Customs System

20 13 to 20 15 customs interview time is as follows:

Time of grade inquiry

Interview time

Time interval from performance appraisal to interview

20 15

65438+ 10 month 10

7-9 March

About 55 days

20 14

65438+1October 8

20 February-23 February

About 42 days

20 13

1.7

27 February-March 1

About 50 days

The preparation period of the national civil servant interview is relatively long, which also gives the majority of candidates sufficient preparation time. According to the above analysis of the interview characteristics of the customs system, candidates can prepare for the exam from the following aspects:

First of all, candidates should carefully study the interview announcement issued by the customs, grasp some requirements given to candidates in the announcement in time, and prepare various documents and tools in advance during the interview.

Secondly, candidates should conduct targeted simulation training on interview questions, master the skills and methods of answering various questions through practice, and form interview answers with personal characteristics in combination with their own post characteristics. And through continuous study and summary in the usual simulation training, candidates can not only enhance their comprehensive analysis, language expression and information organization ability. In this process, you can also comprehensively improve your manners and language skills.

Finally, in the usual preparation, candidates should carefully understand the relevant professional requirements of their own registration system, understand some social hot events through online inquiry and reading literature, learn some professional case-handling methods, enrich their professional theoretical knowledge and practical case-handling experience, and improve their professional quality.

Chapter II Post-event Investigation of Customs System

Basic knowledge of China Customs

(Remarks: It is recommended to master this part skillfully, especially the four major tasks of customs, the implication of customs emblem and the four major responsibilities of customs officers. )

People's Republic of China (PRC) Customs is the national entry-exit supervision and administration organ, which implements a vertical management system and is divided into three levels in organizational structure: the first level is the General Administration of Customs; The second level is Guangdong branch, two special Commissioner offices in Tianjin and Shanghai, 465 and 438+0 directly under the customs, and two customs schools; The third level is directly under the customs and directly under the customs.

(1) Basic tasks

According to People's Republic of China (PRC) Customs Law and other relevant laws and regulations, China Customs mainly undertakes four basic tasks: supervising inbound and outbound means of transport, goods and articles; Collecting customs duties and other taxes and fees; Seize smuggling; Compile customs statistics and handle other customs business.

Customs supervision refers to the actual inspection of inbound and outbound means of transport, goods and luggage postal articles by the customs according to law, and through a series of management systems and procedures such as accepting customs declaration, checking documents and clearance, it ensures the implementation of various laws and regulations of the state on inbound and outbound means of transport, goods and luggage postal articles.

Customs tax collection and management refers to the tax levied by the customs on goods and articles that are allowed to import and export according to the customs law and import and export tariff.

The customs' crackdown on smuggling refers to the law enforcement actions of the customs to stop, investigate and comprehensively deal with smuggling illegal and criminal activities in customs supervision places and coastal areas near the customs with the fundamental purpose of safeguarding national economic interests and import and export trade order.

Customs statistics refers to statistics and analysis of actual import and export goods. By collecting, sorting out and processing import and export customs declarations or other declaration documents recognized by the customs, statistics and comprehensive analysis are made on the varieties, quantities (weights), prices, countries (regions), business units, domestic destinations, domestic sources, modes of trade, modes of transportation, customs and other items of import and export goods, so as to comprehensively and accurately reflect the operation of foreign trade.

According to these tasks, it mainly performs seven duties, such as customs clearance supervision, tax collection and management, processing trade and bonded supervision, customs statistics, customs inspection, anti-smuggling and port management.

(2) Work concept

China Customs implements the working policy of "administering according to law, guarding the country, serving the economy and promoting development" and the team building requirements of "strong politics, precise business and keeping promises". The spirit of China Customs is "Loyalty and Prosperity".

China Customs continuously optimizes the customs clearance mode, supervision system, management mechanism and team quality. In terms of customs clearance mode, classified customs clearance based on enterprise's law-abiding operation is implemented to further improve customs clearance efficiency; In the aspect of supervision system, efforts should be made to improve the overall efficiency of customs supervision and management, rationalize the three-level powers, give play to the role of frontline supervision, follow-up management, and crack down on smuggling, strengthen communication and cooperation with the outside world, and establish an all-round and integrated customs supervision system that adapts to "great customs clearance"; In terms of management mechanism, establish a smooth, effective, standardized and orderly working mechanism, and improve customs management systems such as decision-making, organization and coordination, supervision and implementation, assessment, supervision and inspection, and accountability; In terms of team quality, improve the ability of leading cadres at all levels to control complex situations, manage risks and solve practical problems, and strengthen the sense of responsibility, work skills and anti-risk ability of customs officers.

(3) Customs badge

The emblem consists of a walking stick and a golden key. The walking stick of Shang God represents international trade, and the key symbolizes that the customs will protect the motherland. The emblem symbolizes that China Customs carries out entry and exit supervision and management according to law, safeguards national sovereignty and interests, promotes foreign economic and trade development and scientific and cultural exchanges, and guarantees socialist modernization.

(4) Provisions on what customs officials should and should not do.

Customs exercises its functions and powers on behalf of the state and is guaranteed by the state's compulsory force. Customs staff, as representatives of the customs, realize the supervision function of the customs through their own official activities when performing their supervision duties in accordance with laws and regulations.

Customs staff should do four things: enforce the law impartially, be honest and self-disciplined, be loyal to their duties and provide civilized services, which are the regulations for customs staff.

To enforce the law impartially means to require customs officers to exercise their functions and powers, perform official duties, be fair and strict, act according to law, act within the scope permitted by law, be impartial, not take bribes, bend the law and not exceed their authority;

Honesty and self-discipline, that is, requiring customs officers to exercise their functions and powers and perform official duties, must wholeheartedly seek benefits for the country, and must not embezzle state property, accept or ask for bribes, extort money from the people, or use their functions and powers to seek illegal interests;

Loyalty to duty refers to requiring customs officers to exercise their functions and powers and perform official duties. They must love their work and do their duty. They not only do all the work required by the post, but also try their best to be responsible for everything they do. They must not be irresponsible, careless, prevarication and procrastination.

Civilized service means that customs officers must be civilized in supervision, polite and enthusiastic in service when exercising their functions and powers and performing official duties.

Enforcing the law impartially, being honest and self-disciplined, being loyal to their duties and serving in a civilized manner are not only moral and disciplinary requirements, but also legal norms. Customs officers who are unfair, dishonest, irresponsible and rude should not only be given necessary administrative sanctions, but also bear corresponding legal responsibilities according to law.

Ten, the customs staff shall have the following acts:

(1) harboring or conniving at smuggling or colluding with others in smuggling;

(2) illegally restricting the personal freedom of others, illegally inspecting the body, residence or place of others, and illegally inspecting and detaining inbound and outbound means of transport, goods and articles;

(three) use their powers to seek personal gain for themselves or others;

(4) Asking for or accepting bribes;

(5) divulging state secrets, commercial secrets and customs secrets;

(six) abuse of power, deliberately making things difficult, delaying supervision and inspection;

(7) purchasing, privately dividing or encroaching on confiscated smuggled goods and articles;

(eight) to participate in or participate in profit-making business activities in disguise;

(9) Violating legal procedures or performing duties beyond their functions and powers;

(10) Other illegal acts. This is a rule that customs officers are not allowed to act, and "not allowed" in law means prohibited. Customs officers who commit any of the above acts shall be given administrative sanctions in accordance with the relevant provisions of this law; Illegal income, confiscate the illegal income according to law; If a crime is constituted, criminal responsibility shall be investigated according to law.

2. Deal with the daily work situation

(a) Group emergencies

1. Group emergencies are concrete manifestations of group emergencies, which refer to events caused by various contradictions, in which many people (more than five people) express their wishes and demands to our customs (including our department) or all sectors of society through illegal gathering, containment, violence and other means, as well as series and gathering activities in the process of brewing and forming. Mainly includes:

(1) Events of gathering people to attack and contain our office, various business premises, living quarters and other public places;

(2) Violently resisting customs law enforcement or intimidating or beating customs staff and other incidents that endanger personal safety;

(3) Deliberately creating confusion, distributing all kinds of illegal leaflets or spreading rumors at the customs clearance site, affecting the customs clearance order or damaging the image of the customs;

(4) Other unexpected events that may adversely affect the customs.

2. Working principles for handling group emergencies

Prevention first, nip in the bud; Responsible for territorial management and classification; Act in accordance with the law and properly dispose of it; Education and guidance to prevent intensification.

3. Emergency treatment methods and work contents

(1) Establish a command group.

Emergency headquarters: Unified leadership and command of the handling of mass emergencies in the customs area, and coordination and mobilization of relevant forces and resources in the customs area; Report the incident and its handling to the higher customs; Inform the local government departments of the situation. Responsibilities of emergency headquarters member departments of the Group:

Office A: Responsible for leading the organization and implementation of emergency response to group emergencies, conveying the instructions and orders of commanders, making decision-making suggestions, drawing up and organizing the implementation of emergency response plans and the scope of foreign news coverage, uniformly submitting group emergency information according to regulations, coordinating the work of relevant units, and checking and supervising the implementation of all work.

B supervising the customs clearance office: assisting in organizing and implementing the handling of mass emergencies in various business places within the customs clearance area; Timely put forward business site control measures.

C. Personnel Department: assist in organizing and implementing the handling of group emergencies in the office area and living area of the customs area; Put forward on-site control measures in the above areas in time.

D Anti-smuggling Bureau: assist in organizing and implementing on-site control measures to prevent the situation from getting worse, and pay attention to collecting relevant information in intelligence work.

E service center: responsible for providing logistics support such as vehicles for handling incidents, and coordinating the security guards of property companies to participate in the implementation of on-site control measures.

The Legal Department, Technical Department and Data Sub-center shall provide assistance according to the division of responsibilities.

(2) Level confirmation

According to the scale, urgency, harm, behavior, intensity and possible development trend of the incident, group emergencies are divided into two grades: Grade I and Grade II.

First-class emergency:

Meet one of the following conditions for class I emergencies:

A. Events with more than 20 participants, which seriously affect the office order and customs clearance order and cause adverse social impact;

(2) Besieging the office building of the General Administration of Customs, the office buildings of all branches and the customs supervision or work areas at all ports, which seriously affects the office order and customs clearance order;

C violent conflicts, beating customs officers, and large-scale crimes such as beating, smashing, looting and burning;

D. The customs clearance site is interrupted for more than 1 hour or the incident unit cannot work normally for more than 1 hour;

E distributing illegal leaflets or spreading rumors in customs offices, living quarters and ports, which seriously affects the customs clearance order or damages the image of the customs;

Events that emergency headquarters decided to deal with as major mass emergencies.

Level II emergency:

The number of participants in mass incidents is less than 20, but it has not affected the normal office order and customs clearance order;

Under any of the following circumstances, the subordinate customs (offices) shall immediately report relevant information to the emergency headquarters and the general duty room of the unit, and report and communicate relevant information to the emergency command center 1 10 and the port joint inspection unit to request support:

A there are signs of unstable events and mass incidents, and mass incidents are still in the process of brewing;

B. Many people petitioned, but there were no acts of blocking doors, blocking roads, intercepting vehicles, besieging and beating customs staff or seriously affecting the working order of the organs;

C petitioners are emotional and out of control, even carrying dangerous goods and electrical appliances;

D abandon people in my jurisdiction who can't take care of themselves.

The general duty room immediately reports to the director of the office.

The director of the office immediately reports to the head of the headquarters, and emergency headquarters of the Group makes the decision to start the plan, and decides the level of the incident. The Customs Emergency Management Office shall report the relevant information to the higher-level customs agency according to the procedures, and notify the relevant local party and government departments to continue to report the development and changes at any time.

(Remarks: Attached here is the reporting procedure of Beijing Customs, which can be used as a reference for answering urgent questions. Within 30 minutes after the incident, the customs unit at the place where the incident occurred shall report to the leader of the unit and the duty room of the superior unit by telephone. Within 2 hours, it shall report in writing to the superior unit and the corresponding business functional departments. Under normal circumstances; the emergency report must be approved by the leader for the customs unit where the incident occurred. Major emergencies that can't be approved in writing by unit leaders should be approved orally by unit leaders or office directors, and the personnel on duty should report directly. Work nights and holidays are mainly based on telephone reports, and written materials are supplemented after work. The general duty room of Beijing Customs is the information reporting coordination unit for public emergencies. The general duty room should report to the director of the office immediately after learning the situation; The director of the office should report to the commander-in-chief or his authorized personnel immediately according to the nature and harm of the emergency. After receiving the information of particularly serious emergencies, the general duty room shall report to the customs chief and the leaders in charge of customs as soon as possible, and report to the director of the office. The general duty room of Beijing Customs cooperates with the information reporting personnel to sort out emergencies into duty information within 1 hour, and report them to the general duty room of the General Administration of Customs after being approved by the director of the office. Or with the consent of the asking leader, report orally by telephone first, and then submit written materials. )

(3) Implement effective emergency measures.

After the occurrence of an emergency, the customs at the place where the incident occurred shall, while reporting the information of particularly serious emergencies to the customs at a higher level, start relevant emergency plans or work systems in accordance with their duties and prescribed authority, deal with them in a timely and effective manner, and control the development of the situation. When dealing with mass emergencies, effective measures should be taken to prevent the escalation of the situation according to the level of the situation and the specific situation at that time, among which, special attention should be paid to the following measures:

A please gather people to recommend representatives of less than 5 people to communicate;

B. Close the passage, block and isolate the relevant areas, and avoid irrelevant personnel from watching and booing at the scene;

C. In case of violence or other means attacking the office, customs clearance site or threatening the personal safety of customs staff, report to the 1 10 emergency command center immediately, and request to send police to maintain order at the scene and protect the personal safety of customs staff;

D archive the audio and video of the event through audio-visual monitoring equipment for investigation and evidence collection by relevant departments.

E. After a mass emergency occurs, the main person in charge of the customs (office) or relevant business (matters) departments at the place where the incident occurred should immediately arrive at the scene, listen to the complainant's situation, do a good job in appeasement, policy propaganda and explanation in time, and do their best to resolve the contradictions and prevent the situation from further expanding. Pay attention to the relevant requirements put forward by the complainant, so as not to cause passive work afterwards.

(4) The state of emergency is lifted.

The lifting of the state of emergency is decided by emergency headquarters or the authorized lower customs (department) headquarters according to the lifting degree of the state of emergency.

(5) Aftercare work

A's unit quickly organized forces to restore normal work and customs clearance order.

Group B emergency headquarters called relevant units to comprehensively summarize the disposal work, accumulate experience, find problems, propose improvement measures, and supplement and improve the plan.

C. strengthen daily emergency training and drills.

All units, especially the business site, should incorporate the handling of group emergencies into the daily business training content to ensure that relevant personnel, especially the staff of letters and visits posts, are familiar with the relevant handling principles and processes; It is necessary to carry out different forms of drills regularly, and pay attention to finding problems and summing up experience during the drills, so as to continuously improve the handling ability and level of the emergency work of the unit for group emergencies through improvement.

(Note: The handling process of group emergencies can be used as a reference point for emergency handling topics. )

(2) Customs public opinion

Customs public opinion refers to all kinds of social information related to the customs industry, including newspapers, news, internet and other categories.

Customs public opinion monitoring or public opinion monitoring refers to the collection and analysis of public opinions by relevant departments and commercial enterprises through technical means. This work is generally aimed at online public opinion. Network public opinion supervision has become an effective method and means to protect people's right to know, participate, express and supervise. "Network world" has become an important public opinion platform, and any information disclosure or opinion expression based on the network platform may form a large-scale public opinion collection.

Therefore, how to adapt to the new situation under the supervision of various media and public opinion, strengthen public participation in customs administration, enhance the credibility of customs and maintain a good image of customs is of great significance to the future development and progress of customs.

Details are as follows:

1. Establish a public opinion response mechanism, clearly define the leaders in charge, set up a public opinion monitoring group, designate a special person to be responsible for the daily work in public opinion monitoring, and regularly search and verify reports, articles and posts on websites, blogs and forums;

2. Broaden the sources of public opinion, strengthen communication with local governments, enterprises, public security organs and other departments, and collect public opinion clues while visiting and communicating;

3. Pay attention to the quality of customs officers and build an excellent team. Require customs officers to strictly abide by the relevant regulations on the management of civil servants, earnestly perform their duties, keep in mind the customs mission, do not believe in rumors, do not spread rumors, give full play to the role of network public opinion monitoring officers, especially those involving important customs grievances, and timely discover, quickly verify, continuously track and strengthen guidance;

4. Strengthen the internal control and standardized management of departments, sort out and revise various business operation procedures, unify law enforcement standards, and improve the level of on-site law enforcement;

5. Pay attention to the demands of enterprises, actively resolve conflicts in law enforcement, and guide enterprises to reflect and solve problems through normal channels.

(Remarks: The handling process of customs public opinion can be used as supplementary materials for relevant examination questions of emergency media. )

(3) Customs clearance of import and export goods (Note: The typical business processes of the customs system are listed here, namely (3) (4) (5) (6) (7) for candidates' reference. Candidates must understand and be able to use terms, such as inspection and release, to enrich their material database. )

1. Conduct a comprehensive review of the received import and export declaration forms and attached documents, and decide whether to conduct inspection according to the specific situation or the control instructions of other departments.

2. For the customs declaration form that has been directly released after examination and confirmation, the documents that need to be retained by the customs shall be transferred to the single copy after the customs officers go through the formalities of document release; Need to return to the file forwarding form window of the customs broker.

3. Control the customs declaration to confirm the inspection, print the inspection notice, and notify the relevant owner or agent.

Specific as shown in the figure below:

(4) Personal luggage leaving the country alone.

1. Passengers hand over the departing individuals to the air freight company separately, and then make the waybill at the counter of the freight company.

2. Passengers shall go through customs declaration formalities with waybill, valid passport, air ticket and personal belongings declaration form.

3. Passengers will hand over the outbound personal baggage waybill and consignment note stamped with the customs clearance seal to the counter of the air freight company.

4. If the passenger entrusts others to go through the customs declaration formalities, in addition to the above formalities, a written power of attorney shall be issued.