Personal work summary of property supervisor

Personal work summary of property supervisor

The personal work summary of the property supervisor will encounter some problems in the workplace. Interpersonal communication attaches great importance to details. If you encounter unreasonable demands in the workplace, you should learn to refuse, which can reduce your contact with colleagues who are difficult to get along with. Have you studied the personal work summary of the property manager?

Personal Work Summary of Property Manager 1 I started working in xx in 20xx, and transferred to xx from 20xx, which lasted for X months. From groping to familiarity, from being at a loss to self-confidence, every step of my progress has been enthusiastically helped by company leaders and colleagues, and won the understanding and support of most owners and tenants. If there is any merit in these X months' work, it is not because of my personal ability, but because we have a high-quality professional team and a group of enthusiastic and dedicated property managers. The purpose of this summary is by no means to whitewash oneself, but to achieve two purposes: first, calmly review the gains and losses of this period of work, sum up experience and learn lessons; Secondly, take my own experience as a case to provide reference for the company to train and train talents in the future.

My work in these X months can basically be divided into three stages.

The first stage, the groping stage. From the beginning of xx to the end of xx. The work at this stage, on the one hand, is to master the basic knowledge of property management and the basic situation of the building as soon as possible, on the other hand, it is to ensure the normal work of the building. Due to the short handover time, many things can only be learned by doing. During this period, the daily work of the management office mainly depends on a set of management systems of the company and the high consciousness of managers. During this period, we can actively report to the leaders when dealing with major events and take measures quickly. There are no serious mistakes, but there are still many problems in the details of the work. Fortunately, leaders and colleagues pointed out and remedied in time, without serious consequences.

The second stage, the trial stage. From October of 20xx to the end of X, in this stage, in addition to continuing to learn and maintain the normal operation of the building, we began to integrate some of our own management concepts and add some personalized colors to the management of the building. The main tasks are: 1, improving the working and living environment of employees; Set up a family room and clean up the platform on the sixth floor of the building; 2. Establish employee files, owner files and contract files, and track the implementation of the contract; 3. Emphasize that management should be traced, and abnormal situations should be recorded in writing and closed; 4. Adjust the staff's work arrangement, and emphasize leasing, collection and contract management; 5. Deal with the relationship with the asset department of the branch and strive for the understanding and support of the other party.

Among them, item 1, the establishment of visiting relatives room has a great impact on security, and the work enthusiasm has been significantly improved; The cleaning platform on the 6th floor also completely solved the messy phenomenon outside the security dormitory, and basically solved the problem of hanging clothes by security guards. Item 2 reflects the company's real concern for employees, but only pays attention to material arrangements and ignores the arrangements for amateur cultural life. Thirdly, due to the time, the preparation for the golf trip is not sufficient, so it seems that Ran Xi is still insisting. Contract tracking is mainly to understand the implementation of the contract, sign the expired contract and explain the unimplemented terms. Item 5 mainly changes the phenomenon of no report and no record in management. After the sixth division of labor, the collection work has been significantly improved, and the leasing work has been carried out better. The seventh item communicated with the asset department of the branch in a frank and timely manner, cleared up some contradictions, such as the management of housing rental, rental housing occupation and other issues, and won the understanding and support of the other party. The main idea of work in this period is to contact more problems and deal with more problems, so there are more opportunities to make mistakes, but generally they can be adjusted in time. Bold attempts are very helpful to improve your business ability.

The third stage, the promotion stage. From the beginning of xx to the end of xx. The work at this stage is mainly to push employees to complete various tasks according to the plans and arrangements of the company and the management office. Key tasks are: 1, health management; 2. Smile activities; 3. Rental of advertising space on the facade of the external wall; 4, window maintenance, bathroom wooden door replacement, corridor painting; 5. Claims for falling objects and smashing cars. Among them, the item 1 contains many things and covers a wide range. Basically, various preventive measures can be implemented according to the layout of the company and supplemented in combination with the actual situation of the building. All parties responded well, but some work still has defects, such as the elevator reminder is not beautiful enough. The second work is also going on as planned, and has achieved certain results, and there is still a lot of room for improvement.

Summary of the work of two property supervisors Since I was transferred to the property management office as the manager of the property department this year, I have worked hard to adapt to the new working environment and post, studied with an open mind, worked hard, fulfilled my duties and successfully completed various tasks. The property management of our community has made brilliant achievements. The following is my work report:

First, consciously strengthen study and strive to adapt to work.

It's my first contact with property management, and I don't know much about the responsibilities and tasks of the comprehensive administrator. In order to adapt to the new job and working environment as soon as possible, I consciously strengthen my study, humbly ask for advice and solve doubts, constantly sort out my working ideas and summarize my working methods, and now I am basically qualified for the job. On the one hand, learn while doing, learn while doing, and constantly master methods to accumulate experience. I pay attention to the task as the traction, relying on the improvement of post learning, through observation, exploration, access to information and practical exercise, I quickly entered the working state. On the other hand, consult books and colleagues, constantly enrich knowledge and master skills. With the help and guidance of leaders and colleagues at all levels, I have never attended a meeting and have never been familiar with it. I gradually found out the basic situation in my work, found the breakthrough point, and grasped the key and difficult points of my work.

Second, focus on their jobs and earnestly perform their duties.

(1) Do financial work patiently and meticulously.

Since I took over the financial work of the management office for half a year, I have carefully checked the financial books in the first half of the year, sorted out the financial relations, strictly implemented the financial system, and made every account well, thus ensuring the annual balance of payments and the realization of profit targets.

First, do a good job of every incoming and outgoing account. For each incoming and outgoing account, I record it in different categories according to the financial classification rules and register it. At the same time, carefully check invoices and bills, and do a good job in bill management.

The second is to do a good job of monthly routine reconciliation. According to the financial system, I refined the income and expenditure of the month, prepared financial statements regularly, and reconciled them in time according to the company's requirements. There are no omissions or misstatements.

The third is to collect service fees in time. Combined with the actual situation, on the basis of further understanding of the service fee agreement collection method, I carefully distinguish and collect and collect the service fee regularly according to the service fee agreed by Hongya Company, the owner and us. 20xx annual service fee has been paid in full.

The fourth is to control the cost reasonably. Reasonable control of expenses is an important link to achieve profitability. I insist on starting from the interests of the company and actively assist the director of the management office in charge of financial management. Especially in the aspect of recurrent expenditure, we should strictly control procurement, consumption and supervision to prevent extravagance and waste, and at the same time put forward some reasonable suggestions.

(2) actively do a good job in copywriting management.

I have been mainly engaged in office work for the past six months, and I am quite sure of copywriting management. I have mainly done the following two things: First, I have done data entry and document sorting. For the information files and relevant meeting minutes involved in the management office, I carefully input and print, make forms and documents according to the work needs, and draft statements. The second is file management. After arriving at the management office, the systematic and standardized classified management of archives is my routine work. I use the method of combining normal maintenance with regular centralized sorting to classify and file the files, and do a good job in the registration and management of the files in and out of the warehouse.

(3) Do a good job of greening and maintenance seriously and responsibly.

The greening work of the community was given to me in xx. For me, this is the first time. Due to the lack of professional knowledge and management experience, there is a shortage of greening workers at present. Now it is winter, and the situation of greening work in residential areas is more severe. I mainly did the following two aspects:

First, do a good job in the daily maintenance of community greening.

The second is to carefully check and accept the handover.

Three. Main experience and gains

Some work has been completed and some achievements have been made. To sum up, there are the following experiences and gains:

(1) Only by putting yourself in a correct position and trying to get familiar with the basic business can we adapt to the new job as soon as possible.

(2) Only by actively integrating into the collective and handling all aspects of relations can we maintain a good working condition in the new environment.

(3) Only by adhering to the principle of implementing the system and carefully managing the financial accounts can we fulfill our financial responsibilities.

(D) Only by establishing a sense of service and strengthening communication and coordination can we do our job well.

Fourth, there are shortcomings.

Due to less work practice and lack of relevant work experience, there are the following shortcomings in the work of xx years:

(1) I don't know enough about the contents of the Property Management Service Fee Agreement, especially about some previous charges.

(2) Dining room meals cost a lot, which is easy to grasp macroscopically and difficult to control microscopically.

(3) The greening work situation is grim, and the greening management of residential areas should be strengthened.

Verb (abbreviation for verb) What to do next?

In view of the shortcomings in the work, in order to do a good job in the new year, we should highlight the following aspects:

(1) actively coordinate with the company and the owner to further straighten out the relationship.

(2) Strengthen the study and improvement of business knowledge, innovate working methods and improve work efficiency.

(3) Manage finance and accounts and control current account expenditure.

(4) Try to manage the canteen and handle the relationship between cost and food.

(5) Do a good job in greening and maintenance of residential areas.

Personal work summary of property supervisor 3 I started to work in property from xx, xx, 20xx. In this short period of xx months, I deeply realized that property management work is a special service work. In my work, I am strict with myself, set an example, treat people or things fairly and fairly, work conscientiously and meticulously, and try my best to make the company, service units and owners satisfied and recognized.

In order to sum up experience, learn from each other's strengths and further improve the property work, I also made the following summary of the property work in these months.

First, we should be "conscientious, caring, patient and open-minded".

1. responsibilities: first of all, we must strictly implement and clarify our post responsibilities. As far as our work is concerned, it is our duty to serve the unit and the owner from the interests of the unit and the owner. I think each of us doesn't want to be an "irresponsible and irresponsible person". Knowing your job responsibilities will help you understand what you should and should not do. In this way, you will conscientiously do your own work, take the initiative to do anything within the scope of your job responsibilities, without waiting for the leadership to arrange;

2. Love: A good employee should have enough work experience and a careful and enthusiastic work attitude. I think he should also have love. Love is also a magic weapon for us to do a good job, so we must integrate our "love" into the environment and work;

3. Patience: strengthen the sense of work concept and purpose, establish the people-oriented thought, and try to do practical things and do good things for the owners as much as possible. In other words, we should patiently, sincerely and seriously solve problems and do a good job. Only in this way can the work be done well, carefully and solidly, and the practical problems encountered in the work can be effectively solved.

4. Modesty: At work, we must work down-to-earth, learn modestly and ask for advice modestly. Learn from the property predecessors with an open mind, sum up lessons and accumulate experience, and treat the work sincerely.

Second, we should treat our work with a full and optimistic attitude.

The society lacks understanding of the property industry, and many people look down on the property staff, but we must respond with a good attitude. You must not complain too much in your work, be enterprising and optimistic in your thoughts, and never rest on your laurels.

Third, set an example at work and be strict with your work attitude.

During my work, I will strictly abide by various rules and regulations, be strict with myself, be down-to-earth, ensure to bring quality service to customers, and do practical things and good things in my post.

Fourth, improve professional level and moral cultivation.

If you really want to improve your professional level and create more wealth for enterprises and individuals, you must be strict with yourself, not be sloppy, study hard at work and become a work expert; Strengthen moral cultivation, have a clear understanding of their own shortcomings, start from bit by bit behavior, and become an example for other colleagues in terms of dress, manners, respect for the elderly and love for the young, fairness and integrity, and social morality.

In the future work, I will continue to work hard, constantly sum up all aspects of experience and make my own contribution.