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Have you ever encountered anything bad when dealing with residential property? How did you do that?
1. Be rational and polite. Even if the attitude of property service is not good or things are not handled satisfactorily, we should remain calm and polite. Don't get emotional or shout loudly, which will only aggravate the tension and make it difficult to solve the problem constructively.
2. Express your requirements clearly. On the basis of rationality, clearly express the problems or demands that you need to solve. Provide necessary information or proof to let the property clearly spy on the whole context of the problem. This helps them to come up with more practical solutions.
3. Actively cooperate to solve problems. After asking questions, we should also actively cooperate with the property management and provide necessary assistance and supplementary information. Sometimes some formalities or certificates also need the cooperation of the owner, and the owner needs to take the initiative to study to really solve the problem.
4. perseverance. Some problems can't be solved satisfactorily in one consultation, which requires the owner to follow up later, give appropriate pressure to the property, ensure the continuous concern of the problem, and finally solve it properly. While being polite, you should show your determination and make it clear that the problem will not be easily let go.
5. Protect your rights and interests. As a community owner, their legitimate rights and interests also need to be safeguarded. If the solution provided by the property is obviously unfair or unacceptable, don't give in easily. We should strengthen our reasons and seek other ways to protect our interests, which may include complaints from industry committees or complaints from relevant regulatory agencies.
Therefore, when negotiating with residential property, we should not only be polite and rational, but also clearly express our demands; We should actively cooperate to solve problems and firmly safeguard our own rights and interests. While seeking help from others, we should also take the initiative to attack, keep following up and exert moderate pressure. This is an effective way to solve the problem. Neither radical nor rigid, try to be kind to others. This is my experience in this field.
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