Responsibilities of Property Customer Service Assistant

Responsibilities of Property Customer Service Assistant: 1 1, responsible for handling calls and visits, accepting complaints, handling maintenance, and reporting for secondary renovation;

2. Responsible for the daily patrol, decoration inspection, customer communication and problem follow-up of the community;

3. Assist the property manager in handling complaints and pay a return visit; Regularly carry out surveys on opinions of business households;

4. Responsible for the collection of property service fees;

5. Complete other tasks assigned by superior leaders.

Job responsibilities of property customer service assistant: 2 1, working in the customer service desk of office building or shopping mall;

2. Handle inquiries and complaints from customers and tenants of office buildings or shopping malls, and provide appropriate assistance and services;

3. Provide paid or unpaid convenience services;

4. Deal with preferential parking service;

5, responsible for user opinion survey, user information collection and summary;

6. Establish and manage relevant records/files, customer files and complaint records.

7. Assist the customer service director to handle all management affairs;

8. Regularly report the work summary and plan to the immediate supervisor;

9. Perform other tasks assigned by the superior supervisor.

Responsibilities of Property Customer Service Assistant: 3 1. Obey the boss's work arrangement and do a good job in daily management.

2. Responsible for following up the management of shopping malls and properly handling the tenant problem.

3, patrol decoration construction, such as illegal phenomenon, should be stopped in time, correct and report to the superior in time.

4. Check the parking spaces in each area every month, including the situation of renting, selling or vacant, so as to avoid the phenomenon of random deduction and random allocation of funds caused by all kinds of rent and rent.

5. Be responsible for the follow-up, return visit and record of various paid services, and master the dynamic information of various services.

6. Other matters that should be explained by superior leaders.

Responsibilities of Property Customer Service Assistant 4 Responsibilities of Property Customer Service Assistant 5 1. Responsible for the reception, handling and return visit of complaints from merchants.

2. Be responsible for the approval of merchants' occupancy decoration, the supervision of the decoration process and the correction of all kinds of illegal operations.

3. Be responsible for checking the facilities provided by the merchants.

4. Responsible for organizing the implementation of cleaning, greening and disinfection of merchants and conducting inspections.

5. Follow up the fire and safety inspection of merchants and supervise the implementation of rectification.

6, responsible for the collection of property fees and other expenses.

7. Complete other tasks assigned by superiors.

Responsibilities of Property Customer Service Assistant 6 1. Assist the deputy director and be responsible for the special work of the departments under his jurisdiction;

2. Grasp the overall situation of the work area, assist in drawing up the residential property management plan, put forward improvement suggestions in the implementation process and report to the leaders;

3, responsible for customer reception, assist in the preparation of community cultural activities plan, return visit plan (including customer maintenance return visit), disinfection plan and comply with it;

4. Responsible for building management, decoration management, handling daily complaints in the park and collecting rent management fees.

5. Complete other tasks assigned by superior leaders.

Job responsibilities of property customer service assistant. Actively and effectively handle problems such as owner's repair report and complaints, pay a return visit in time, and provide quality property services for owners;

Responsible for maintaining good communication with government departments, community workstations, safety supervision offices and owners' committees;

Excel forms to make water and electricity meter reading and payment notice, and complete dunning and invoice distribution;

Sign a house lease contract with customers, and handle the registration (filing) and cancellation or change procedures of the house lease contract;

Contract document management (contract registration, record, update, etc.). );

Go through the registration and filing procedures for the decoration of enterprises, be responsible for the handover and acceptance of newly renovated rooms, and follow up and rectify the existing problems in time;

Responsible for the inspection and warranty follow-up of public facilities and equipment in office buildings;

Responsible for managing the work arrangements of security and cleaning personnel;

Daily inspection of sanitation and environmental greening;

10。 Complete other tasks assigned by the leaders.