How to deepen urban and rural community services

The first is to improve the mechanism system and give play to the role of urban communities as a basic platform.

Community is the "terminal" for the government to implement social management and a bridge to convey the concern of the party and the government. All communities should earnestly perform their duties, improve various systems and mechanisms, vigorously promote the construction of harmonious urban communities, achieve the goal of "residents' autonomy, orderly management, perfect service, good public security, beautiful environment and civilized peace", and further consolidate the foundation of social management. It is necessary to strengthen the system construction of community neighborhood committees, improve the new urban and rural community management mechanism with community party organizations as the core, mass autonomous organizations as the main body and extensive participation from all walks of life, guide the main body of community pluralistic construction to play an active role in strengthening and innovating grass-roots social management, and promote the effective connection and benign interaction between government administration and community autonomy. It is necessary to combine the implementation of the "Twelfth Five-Year Plan" for the construction of urban and rural community service system, clarify the standards for software and hardware construction, actively strive for the National Development and Reform Commission and the financial sector to increase investment, give play to the role of multiple players in the market, implement funds through multiple channels, vigorously promote the construction of community service facilities, and enhance and improve the functions of community service. Conscientiously implement the spirit of the Opinions of the Central Office and the State Council on Strengthening and Improving the Construction of Urban Community Neighborhood Committees, improve the grass-roots self-government system, fully implement open government affairs and democratic management, give full play to the main role of residents' meetings, residents' committees and residents' groups in community management, and effectively protect the grassroots' right to know, participate, make decisions and supervise. It is necessary to deepen the work of "grid management, group service and group household contact", explore new ways and methods to safeguard the rights and interests of the masses and resolve social contradictions, integrate community workers, youths, women and other group organizations to coordinate and handle the interests of the masses, strengthen community public opinion control, vigorously promote online politics, carry out online public opinion monitoring, and establish and improve urban community interest coordination mechanisms, appeal expression mechanisms, contradiction mediation mechanisms, rights protection mechanisms, major public opinion reports, and guidance and guidance. Efforts will be made to strengthen the construction of a clean and honest party style in communities, actively build a supervision and management mechanism for community work, focus on key links such as human, financial and material management, establish and improve a collective decision-making system for major issues, a management system for assets, funds and resources, and a financial disclosure system for party affairs and family affairs, and strive to form a long-term mechanism for the construction of a clean and honest party style that combines self-discipline with heteronomy and integrates system requirements with system requirements.

Second, improve people's livelihood and give full play to the role of social assistance.

Ensuring social bottom line fairness and promoting national well-being are the most urgent tasks entrusted by the times, as well as the most important and basic tasks for building a harmonious society and ensuring basic people's livelihood. All communities must attach great importance to it, closely focus on improving people's sense of happiness and security, start with improving people's livelihood, and earnestly build a fair bottom line. It is necessary to fully implement the urban residents' minimum living security system, medical assistance system and temporary assistance system, do a good job in the investigation, identification, review and fund distribution of urban minimum living security objects, strengthen the dynamic management of unemployed people and urban residents' minimum living security objects, timely grasp their employment and income status, and effectively protect the basic livelihood of the disadvantaged groups. It is necessary to formulate community disaster emergency plans, establish emergency teams and emergency detachments, organize relevant emergency plan drills, personnel training and popularization of relevant emergency knowledge, improve the prediction and early warning mechanism, and effectively enhance community disaster emergency response and disaster prevention and mitigation capabilities. It is necessary to strengthen the persuasion and life assistance to vagrants and beggars within the jurisdiction, guide them to the rescue management station for help, and at the same time strengthen the investigation of the basic situation of mental patients within the jurisdiction, build cards one by one, strengthen supervision, and ensure that the control is foolproof. We should vigorously organize community party member and volunteers to "climb poor relatives", "marry poor couples" and "help poor households" to help the needy people in the community. It is necessary to vigorously develop community charity, strengthen the construction and management of community donation receiving points and "charity supermarkets", build a self-help platform for community residents, and enhance the role of community poverty alleviation. We should attach importance to welfare lottery sales, actively cooperate with the development of welfare lottery sales into the community, do a good job in public welfare propaganda, and establish the image of "helping the elderly, helping the disabled, saving the orphans, helping the poor and providing disaster relief". It is necessary to establish and improve the system of supervision, guarantee and work assessment, implement the "rural cascade investigation and joint examination system", "urban and rural subsistence allowance hearing and evaluation system", "voting system", supervisor system and fund issuance punch card system, further refine and standardize the procedures of social assistance application, investigation, approval and publicity, and continuously enhance the transparency of social assistance work, so that social assistance work can truly become a popular project with sunshine operation, accurate targets, standardized management and social satisfaction.

Third, deepen the connotation of service and give play to the role of public service in benefiting the people and the people.

Serving the people is the essence of community construction. All communities should take serving the people, benefiting the people, appeasing the people, providing security for the people and entertaining the people as the starting point and end result of community work, further improve the service system, expand the service content, deepen the service connotation, strive to improve the level of community service, and ensure that residents get more benefits. It is necessary to intensify efforts, increase investment, vigorously promote the construction of community service facilities, and build service platforms such as community service centers, community affairs acceptance centers, community cultural activity centers, community health service centers, community service networks, and community service hotlines, so as to lay a foundation for promoting community service. It is necessary to improve the community labor security service network, implement the employment promotion service policy, improve the employment skills training mechanism of government assistance and social participation, provide free basic skills training services for urban unemployed people, actively carry out the activities of creating "full employment communities", and promote and absorb laid-off and unemployed people to find jobs in communities. It is necessary to actively carry out activities to create a safe community, establish and improve a community security prevention system that combines police and people's autonomy, organize activities such as patrol watch, resettlement assistance, and guardianship of buildings and hospitals with community security defense team members as the main body, conscientiously do a good job in the registration, management, education and service of floating population, and strive to build a safe community. Focus on building livable communities, vigorously promote the comprehensive management of urban and rural environment into community activities, establish and improve the "trinity" community environmental sanitation governance pattern under the leadership of community party organizations, improve the community environmental hearing system and environmental sanitation assessment system, explore the establishment of a long-term mechanism for community environmental governance, and provide residents with basic services such as health and environmental protection, property management, daily comprehensive maintenance and greening maintenance, so as to promote the overall improvement of community living environment. We should earnestly implement the purpose of educating the people, take community civic schools as the carrier, strengthen civic moral education and legal education, organize colorful and popular cultural and sports activities, and further improve the level of community civilization through activities to create spiritual civilization such as civilized communities, civilized buildings and civilized homes, and strive to build civilized communities. To establish a community information network service platform, the implementation of employment information, wealth information, domestic service information and other residents' demand information release system, to provide timely information services for residents in the area. It is necessary to strengthen services for the elderly, promote the socialized management of enterprise retirees, and vigorously develop a community-based service system for the elderly, with community health care, community culture and sports education for the elderly, and community participation in social development as the main contents, so as to provide quality and convenient services for the elderly in the community and promote the socialization, standardization and specialization of community-based home-based care for the elderly. It is necessary to effectively improve the service mode, vigorously implement the "service agency system for the people", provide free agency services for the masses by relying on community workstations, take the initiative to solve problems for the masses, and effectively provide convenience for the masses. It is necessary to establish and improve community health, cultural and sports education services, community public safety and business service systems, support various organizations, enterprises and individuals to carry out community services, and strive to create an all-round, multi-level and multi-demand life service circle to achieve full coverage of community services. It is necessary to strengthen the standardized construction of community services, actively promote the activities of striving for Excellence in street communities, take "building a fortress, shaping the image of pioneers, and promoting scientific development" as the main line, focus on the goal of "scientific development, enriching the people and strengthening the city", and proceed from the reality of the community, vigorously carry out activities such as post commitment, responsibility setting, and voluntary service in party member to promote the improvement of community services.

Fourth, strengthen cultivation and construction, and give play to the complementary and synergistic effects of social organizations.

Social organizations have the synergistic effect of condensing the effective participation of urban and rural residents in social management. All communities should vigorously support the development of community service and public welfare mutual aid social organizations, and gradually build a public service network in which government service mechanisms and non-governmental service mechanisms are interconnected, government service functions and non-governmental service functions complement each other, and government service forces interact with non-governmental service forces, so as to give full play to the positive role of social organizations in social management. It is necessary to implement the community filing system for urban community social organizations, cancel the threshold for the establishment of community social organizations, develop community autonomy and serve multiple subjects, invigorate the spiritual and cultural life of community people, and strengthen and improve the management of community social organizations. It is necessary to coordinate the participation of community social organizations in community self-help and mutual assistance services; Help some community social organizations to provide services to community residents, as the object of government purchase services. It is necessary to promote community social organizations to strengthen the core position of their articles of association, implement democratic decision-making, democratic management and democratic supervision, improve the scientific, standardized and institutionalized level of organizational management, establish a modern organizational system, promote the self-construction of social organizations, strive to expand the coverage of party organizations of social organizations, and continuously improve the core competitiveness of social organizations. Efforts should be made to promote social organizations to strive for Excellence, make full use of their own functions and resource advantages, build a service platform in combination with activities such as creating "pioneer posts" and "demonstration posts", organize activities to help the poor, actively participate in public welfare undertakings such as "voluntary service" and "charitable donation", actively do a good job in reflecting public demands, resolving social contradictions, helping vulnerable groups, and establish a society of "honesty, self-discipline, serving the society and pioneering and innovating"

The fifth is to lay a solid foundation for work and give play to the supporting role of community teams.

Team is the foundation of career development. All communities must attach great importance to the construction of community work team, strive to build a community talent team with good mental outlook, excellent comprehensive quality, pragmatic work style and strong innovation ability, and provide talent guarantee and intellectual support for community construction to maintain vitality and vitality forever. It is necessary to strengthen the quality construction of community cadres, strive to improve the five abilities of "strategic thinking, scientific development, openness and innovation, implementation, communication and coordination", and cultivate the five styles of "taking care of the overall situation, working hard, loving the people, being diligent in study and administration, being honest and clean" to improve the efficiency of community work. It is necessary to improve the access system for community workers, promote the establishment and development of professional social work posts, accelerate the development of private social work service institutions, increase community equipment and the use of professional social work talents, actively carry out pilot demonstration work on the construction of professional social work talents, and continuously broaden the service scope of professional social work talents. It is necessary to generally establish community volunteer organizations, build a community volunteer service information platform, open up community volunteer service bases, connect the supply and demand channels of community volunteer service, and organize and guide community volunteers to carry out mass volunteer service activities such as community assistance, helping the disabled, providing special care, re-employment services, maintaining community safety, popular science and spiritual civilization construction. It is necessary to implement management systems such as registration, training, time saving and "star rating and commendation" for social workers and community volunteers, so as to improve the comprehensive quality and service level of social workers and volunteers. It is necessary to establish a community work team file database and a community talent reserve system to make the construction of community cadres more professional and knowledgeable. Through professional social work services and voluntary assistance services, we will guide and correct special groups and people with social dysfunction such as disabled street children, mental patients, AIDS patients, drug addicts and released prisoners, and help them recover their functions and return to society.