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How to build a high-quality property logistics service platform
1, that is, to strengthen staff training and constantly improve the overall quality of employees. At the same time of vocational skills training, we should pay more attention to the cultivation of personal quality. Train every employee in "professional ethics, etiquette and politeness" to cultivate their ability to communicate and cooperate with others. Let every manager pay attention to establishing a good relationship with the owners, serve every business owner warmly in their daily work, and actively communicate with some business owners who don't know much about, complain about or even like property management.
2, is to do a good job of receiving and processing business input, business input as a valuable resource. For property companies, we should accept criticism with an open mind, solve problems and improve the service level. We should face all kinds of complaints from business owners and constantly reflect on ourselves. Only in this way can we find the shortcomings in management and service in time, improve the service level as much as possible, and promote the continuous innovation and improvement of management and service quality. In a word, the owner's dissatisfaction is the direction for the property company to improve.
3. It is to cultivate the management consciousness of ISO quality system. Through training, employees will form a sense of respecting documents and taking documents as the working criterion. Checking whether the filling of quality records is standardized is an effective method to check the implementation of documents.
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