Job Recruitment Website - Property management - New employees in the office should write down their work plans for the second half of the year.
New employees in the office should write down their work plans for the second half of the year.
New employees in the office should write the work plan for the second half of the year1i. Daily work.
As an office worker, I know the importance of my position and can also enhance my personal communication skills. Back office is an important link in coordinating the left and right. In the face of tedious daily affairs, we should finish what we started and enhance our sense of coordination.
Second, strengthen study.
Personally, I have been working in the property customer service and backstage line, and the contact work is mainly based on owner complaints, internal and external communication and coordination, and I have not fully mastered the technical operation and internal management knowledge of other departments. I will try my best to make up for my shortcomings and deficiencies. Learn more, communicate more, and listen to opinions from all sides. Comprehensively improve all levels.
Third, understand the situation of business households.
I've only been working for three months now, and I don't know much about the owner. As a back office staff, it is necessary to know the situation of each family, which is helpful to the collection rate of property fees. Actively communicate with business households.
Four. Collection of property fees and utilities
Collect property fees and utilities at home every two months, and check the utilities before charging. According to the workload, set the time for checking the table and charging in advance. The expression after table lookup is recorded in the annual fee general ledger. Calculate the amount of each household, print out the receipt, and collect fees at home.
Verb (abbreviation for verb) attendance work
Record the attendance of each employee every day and register attendance on time every month. Don't be careless
Six, warehouse work
About warehouse management, we should first be familiar with the situation, model and performance of the goods in the warehouse. When I first came into contact, I didn't know much about the warehouse. It's almost a blank sheet of paper. Due to the unfamiliar contact recently, I finally sorted out my work. In the new year, be sure to touch the items in the warehouse clearly, and don't be afraid of hardship at work. Only in this way can we take fewer detours and make fewer loopholes.
Seven. Other jobs
Daily telephone calls, reception of visiting owners, active handling of problems raised by owners, such as owners applying for maintenance, immediately contact the property customer service department. Get on well with the customer service department. Complete other tasks assigned by the leaders.
Eight, service consciousness
It is necessary to prevent the work arranged by the leaders from being delayed in their own hands, the backlog of matters handled by their own hands, and all kinds of mistakes from happening to themselves, and the applicants for business are left out in the cold here. We should cultivate a sense of service, always maintain a correct position, arrange our work as orderly as possible, resolutely obey the leadership and serve the masses.
In my daily work, I still lack initiative, which is the deficiency in my work and the direction of my future efforts. In the second half of the year, I will be more conscientious, down-to-earth and conscientious in my work, constantly improve and improve my work ability, and better complete the work assigned by my superiors.
The work plan for the second half of the year should be written for the new office staff. Looking back on half a year's work in the company, I grew up slowly with the support and care of the company leaders. From being unfamiliar with the company's various management systems, to constantly improving oneself and improving work ability through learning and exploring work experience. I have mastered the workflow of my sales office and made every job as detailed as possible.
First of all, follow up and supervise the implementation of contracts, establish a contract performance list for each contract, and compile monthly, quarterly and annual contract performance statistics. Report the contract implementation to the company manager and sales manager. Feedback the implementation of the contract to users as required, and handle and keep the documents sent and received by the sales department, archive and keep them. All business calls, letters and documents, timely transmit and handle customer feedback, and establish user files. Conduct market information as needed and provide information briefing every day. Report to the sales company by email. Complete other tasks assigned by the leaders.
The work of the sales office is a trivial, comprehensive and coordinated service work, involving word processing, answering users' calls, sending sample sheets and daily work, and regularly counting and sorting out users' files. Therefore, the sales office is not only a link between internal and external relations, but also an important window of corporate image, which plays an important role. So how to do a good job in the sales office?
Have initiative. As a sales background, the initiative of work is very important. The main job is to be diligent, work hard on words and fill out reports.
First, we should have more heart-to-heart talks, communicate with customers frequently, pay a return visit to users according to the actual delivery model, quantity and quality problems, and understand the marketing situation of users.
Second, we should work hard. Any time-sensitive materials such as user contracts, delivery records, texts and contract drafting should not be delayed for a long time. We should be diligent in sorting out and supplementing user information to ensure the perfection of customer information.
Third, be diligent and keep in touch with the business-related production department, finance department and quality inspection department. Understand production trends, product quality, bill issuance, etc. Realize everything. Fourth, be diligent. We should think more about the collected information and monthly business reports, conduct analysis and research, adopt the methods of induction, comparison, judgment and reasoning, look at the essence through the phenomenon, analyze the user's purchase cycle, product market, share and potential industry demand, and develop the habit of being diligent and good at thinking.
The back office work in sales is chaotic and complicated. Only by continuous learning, diligence in completion, diligence in thinking and courage in innovation can we do a good job in the sales office and really play a good role as a link between enterprises and users. In the process of learning, we should persevere, avoid being lazy, watch it every day, so that we can have certain goal pressure and make the plan perfect.
(1) The products are sold slowly in the promotion process.
1, the slow promotion speed of agents is greatly affected by the price. Judging from the recent telephone communication with the agent and the cooperation between the salesman and the agent, the agent itself does not know much about the product. The reason why I act as an agent for products is that I see that the products have broad market prospects and are in line with the current national policies. In order to open the market as soon as possible, some agents mainly discuss the price with us repeatedly. They think that high prices have slowed down the development of the market.
2. At present, marketing only stays at the stage of concept promotion. Fishing boat owners only accept our products in concept, but they lack an intuitive and comprehensive understanding of the economic value brought by the products, which leads to marketing difficulties.
3. Fishermen hold a wait-and-see attitude. Because our products are rarely installed on fishing boats, fishermen have not yet seen the economic benefits brought by refrigerators, and most of them stay on the sidelines.
4. The company seldom carries out targeted promotion activities, which makes the product information, performance and use unable to be conveyed to the end customers more deeply. Because of the' ice-carrying operation mode' formed by fishermen for many years, it has hindered fishermen's acceptance of new things. If people around you use the product and achieve the use effect, then the price of the product is acceptable. The key is that there are no users around you.
5. In the marketing process, fishing boat owners generally report that the price is on the high side. At present, the same type of compressor refrigeration units appearing on the market have advantages over our products in price. According to the general report of fishermen, there are more fishery resources this year than in previous years. Moreover, with the increase of crude oil price, most fishermen choose offshore operation, and the fishing amount decreases. They think that the effect of installing refrigeration unit is not great, and the equipment is invested at one time. Because I have never used this product personally, I am still a little worried about buying hundreds of thousands at one time.
(2) Some suggestions
1 to further optimize the product structure and quality. In order to change concept sales into model sales, it is suggested that the company set up model boats in several large fishing ports, organize fishing boat owners to observe on the spot, and make use of the economic value and influence brought by the use of refrigeration units by nearby fishing boats to let fishermen intuitively and rationally understand the performance and use of products, thus stimulating the desire of fishing boat owners to buy and breaking the deadlock of unsalable products.
2. In view of the slow sales of agents in some areas, it is suggested that the company look for agents with strong funds, certain interpersonal relationships with fishing boat owners and great influence, which can make the establishment of sales network faster, have an invisible competitive pressure among agents, and also cultivate reserve forces for the next agents.
3. Before or during the fishing moratorium, the company organized and planned many live demonstration activities, and moved the equipment onto the boat as much as possible, so as to dispel the fishermen's concerns about the performance of refrigeration units, further improve the reputation of refrigeration units in the eyes of fishermen, stimulate the purchase desire of fishing boat owners, and drive fishermen to install them in large quantities during the fishing moratorium.
4. Break the mode of relying solely on agency sales. Don't focus on the sales of agents before fishing, because time doesn't allow, we can find several big fishing companies and rely on the help of government departments to put several products on board to drive strong customers.
(III) Focus of work in the second half of the year
1. On the basis of widely listening to the opinions of salesmen and agents, strengthen the supervision of agents and focus on cultivating the end customers of some state-owned enterprises such as fishing companies, shipyards and aquatic products companies.
2. Pay great attention to the technical follow-up of delivered equipment and equipment installed on board and the daily registration feedback of unit operation.
3. Targeted training for some potential agents of the company's products. We can follow up with the people who called to consult the agent before, and if necessary, we can develop into potential agents of the company for future needs.
I want to write a work plan for the second half of the year. The purchasing department is the leader of the company's business and the most important link related to the company's entire sales interests. So I am very grateful to the company and leaders for their trust in me as always and transferring me to such an important position. I will also make unremitting efforts to live up to the love of the leaders. With gratitude, we have made the following arrangements for the second half of the year:
First, under the premise of ensuring quality, shop around and directly reduce the price of drugs. Adhere to the working principle of "quality is more important than price, price is more important than quality, and save costs for the company to the maximum extent".
Second, for non-cash suppliers, follow the principle of less times and make full use of the supplier's credit period.
Third, the delivery method should be delivered to the door as far as possible to reduce the logistics cost as much as possible.
Fourth, reduce the cash supply and find new sources of supply.
5. Stabilize existing suppliers, develop and cultivate potential suppliers, and make positive preparations for the company to become bigger and stronger.
Six, to follow gsp as the standard, and strive to build a better bridge between quality control departments and suppliers.
Seven, do a good job in price work, collect news from many parties, and improve the market sense of smell.
Eight, carry out the company's purpose, do a good job in bidding, and actively strive to occupy more market share.
Be more fully prepared for periodic and epidemic diseases.
Ten, continue to do a good job in the sales background, still firmly believe that an excellent background is the strong backing of ten or more excellent salesmen.
New starting point, new opportunities, new challenges, the future because of its uncertainty, has always made us full of passion. I seem to see that our department has become stronger. I will keep the essence and discard the dross. I will not work purely to complete the task, but enhance my value by creating more profits. I will devote myself to all the work with more enthusiasm, learn from all the employees of the company, build harmony and create brilliance together!
The work plan for the second half of the year should be written for the new office. Since I took over the work of the purchasing department, I have always taken it as my responsibility to serve the needs of production, control the purchasing cost and provide materials with high cost performance. After continuous study and practice, in view of the current situation of the procurement work in charge of this department, the following plans are made for the work in the second half of the year:
First, the choice of suppliers.
First of all, our purchasing department should develop more material resources, investigate prices and shop around, control the price audit process, make the work of the purchasing department transparent, and establish a complete supplier file and material procurement file of the purchasing department. As a qualified supplier of the company, you should be punctual, have quality assurance and be willing to communicate. I plan to complete the evaluation of existing raw material suppliers to prepare for the company's later mass production. At the same time, further develop a new supplier network to obtain the best purchase price and quality.
Second, the clearing of accounts.
Purchasing is a tedious and complicated job. At the same time, due to the nature of its work, it has a direct impact on the cost of the company's products. In addition, because related materials will inevitably be returned, replaced, repaired and scrapped in the process of purchasing operation, it is necessary to record the purchasing situation of each batch of materials and the implementation of the contract in the ledger, and make follow-up inspection and regular inventory. This is the daily work of this department and has been implemented. The department will further improve this work. Strive for the progress of each order to be traceable and verifiable.
Third, quality assurance.
Relevant personnel of this department will often go to the workshop to learn about the use of related materials. Track the use status of materials, understand the performance of related parameters and indicators, and collect data to compare similar products. Each batch of materials should be tracked at least once, and the corresponding evaluation records should be made.
Fourth, cost control.
In the second half of the year, our department will further improve its work efficiency in its daily work. In addition to the control of purchase price, other aspects of cost control are also included in the scope of management optimization, such as the use of office supplies, the use of computers, the control of material transportation costs and so on.
Verb (abbreviation of verb) purchasing efficiency.
In the second half of the year, we will further improve the supplier network construction, optimize the procurement mode, shorten the procurement cycle as much as possible, and improve the procurement efficiency and timeliness. And the procurement cycle of various materials is counted and recorded, which provides reference for all requisitioning units to make requisition plans.
Sixth, the handling of abnormal situations.
When the supplier's production capacity is insufficient or other reasons lead to abnormal procurement, our department will inform the relevant leaders as soon as possible and actively respond. At the same time, the causes of the abnormal situation will be analyzed and recorded; If necessary, legal proceedings will be taken to safeguard the interests of the company.
Seven. Interdepartmental coordination
As a service department, the purchasing department will keep in mind its responsibilities, put everything on the company, cooperate with other departments of the company to improve production efficiency, reduce costs, make the company profitable and provide assistance for the company's development.
The new office staff should write down the work plan for the second half of the year. In the second half of the year, the purchasing department will do a good job in purchasing according to the needs of the group and the progress of the project. The purchasing department humbly learns work and management experience from other departments, draws lessons from good working methods, strives to learn business theoretical knowledge, constantly improves its own business quality and management level, and comprehensively improves its personal quality. In order to better complete the work in the second half of the year, further strengthen the professionalism, enhance the sense of responsibility and improve the efficiency of completing the work, the following work plan is formulated.
I. Management
1. Improve the construction of procurement cost management system and promote standardization and institutionalization of procurement management. Relying on the existing bidding and purchasing management system in Zhuo Da, through sorting and standardization, the whole procurement process is systematically and finely managed. Under the condition of not deviating from the implementation basis, the procurement will be upgraded from surface management to point management, which will increase the expansibility and coverage of the procurement management system and improve the cost performance of procurement.
2, actively promote the implementation of big bidding, big procurement strategy.
Actively respond to the needs of the group's leap-forward development, gradually explore the strategic cooperation mode of bidding and purchasing, and improve the specific operation plan and implementation details of bidding and purchasing strategy in practice.
3. Improve the procurement manual.
Procurement manual is the basic knowledge, operating rules, precautions and mature experience of procurement work, and it is a sample of standardized operation. The procurement manual can help newcomers to quickly get familiar with and master the procurement of auxiliary materials, shorten the groping process and reduce the training time and cost of business personnel. In the next year, we will continue to find its shortcomings on the basis of the procurement manual, and supplement and improve it in combination with the actual work.
4. Continue to decompose and quantify the work of the department.
Decomposing each employee's work and quantifying it to each post can reasonably allocate tasks, reasonably match posts and personnel, refine the workflow specification of purchasing personnel and eliminate redundant staff. Quantitative work is the basis of performance appraisal. In the future, enterprises will conduct performance appraisal, with different pay for equal work and different pay for the same post.
Second, the commercial aspect.
At present, there are two aspects of the group's procurement needs: the procurement of engineering materials and equipment, the daily office of the group, and the procurement of daily maintenance supplies of property companies.
(1) Procurement of engineering materials
1. Establish an open information publishing platform, improve information collection methods and improve information channels.
Establish a network information platform to broaden the information channels mainly provided by customers into a multi-level and multi-directional information collection method based on customer information and combining manufacturers, websites and policies; Promote and extend the demand information of real estate building materials to the downstream of the industrial chain, combine the national macro-policy information with the domestic building materials industry information, and strengthen the overall concept of the industry and industry. Diversification of information channels and comprehensive information investigation will help to increase the comprehensiveness and accuracy of information. Strengthening the ability of information processing and analysis can improve the judgment of market analysis and provide decision-making basis for procurement.
2. Balance the interests of the Group and customers, and achieve a win-win situation.
Advocating cooperation is based on fairness and mutual trust when entering the factory, and there is no concept of equal and differential treatment, so as to increase mutual trust between manufacturers. Open, fair and reasonable in the process of cooperation, adhere to mutual benefit and win-win, and reduce customer costs in a fair way, thus reducing procurement costs. Adhere to the reform of reception quality standards, scientifically calculate various indicators, and test the implementation effect. The goal of the second half of the year is to determine the standard indicators of sustainable use of basic materials and adjust individual indicators of materials to meet the company's long-term use needs.
3. Collect and accumulate various data such as industry material information and manufacturer information, and establish a database.
When we analyze the procurement cost, we only have the data of the current year, but lack the previous data, so we can't make a comparative analysis. Our conclusions can only reflect the situation of that year, but not the changing trend. The result is static, not dynamic. Establish an annual database to provide a basis for future data dynamic analysis and purchasing decision. For example, if a company wants to position its procurement according to the benchmark price in the second half of the year, it must rely on the database to provide basic data.
4. Open and transparent procurement and sunshine procurement.
The purchasing department accepts the supervision of the internal and external * * * of the group, puts an end to the phenomenon of grasping the cards and letting the purchasing process show in the sun. The procurement department should strengthen its own prevention, continue ideological education, constantly improve the procurement system to restrain procurement behavior, and strengthen the integrity and self-discipline of department personnel. At the same time, the purchasing department promotes the construction of information platform. When purchasing bulk materials and equipment, the bidding office is invited to conduct bidding procurement, and small materials are publicly quoted through the information platform to reduce the influence of human factors in procurement and make raw material procurement open and transparent.
(II) Daily office of the Group and daily maintenance supplies procurement of the property management company
The Group's procurement of daily office and property maintenance supplies is characterized by many items, small quantity, great demand change and small amount of funds. In view of the above characteristics, we should do the following work:
1. Stabilize the upstream supply chain and broaden the supplier channels.
In order to ensure the normal operation of the company, we must first stabilize the supplier team and ensure timely delivery under the condition of low inventory operation. After years of cooperation and supplier qualification evaluation, the existing suppliers are basically stable. But there are also cases where the supply is not timely and the price is unreasonable. In the second half of the year, we will continue to expand and update the supplier team and supply channels, and constantly look for suppliers that better meet the company's needs, so as to better meet the company's production and processing needs.
2, inventory cost analysis, maintain a reasonable inventory of daily office and property maintenance materials.
To maintain a reasonable inventory for daily office and property maintenance, we should not only consider price factors and market changes, but also ensure production needs and analyze occupation cost. In order to make rational use of funds and reduce inventory costs, it is necessary to grasp the price market, the trend and law of price changes in the later period, the production and processing situation and production consumption, and the quantity and rhythm of procurement.
Third, the goal of learning.
1, improve professional knowledge and operational skills.
All purchasing personnel should learn financial knowledge. Starting from the second half of the year, within two years, all procurement personnel must obtain accounting qualification certificates, procurement business personnel must obtain purchaser certification qualifications, and procurement managers must obtain certified cost engineers certification within three years.
To improve professional knowledge, we should also improve our business ability. The purchasing department should first consciously study independently, take the initiative to apply for professional skills training in purchasing, and report it to the Human Resources Department of the Group for approval. Secondly, combined with company training, department training is carried out, and the employees of the purchasing department learn from other departments of the unit and other enterprises in the same industry, standardize their own business behavior and improve themselves. Thirdly, all business personnel are required to participate in national conferences and exhibitions on new materials from time to time to learn about new materials and equipment.
2. Future study
Futures learning is a part of professional knowledge, and futures is of special importance in procurement. It can be reflected from the price trend of steel futures, copper and other non-ferrous metal materials that it is closely related to the procurement of related engineering materials. Strengthen the research on futures, make good use of futures tools, and give play to the guiding significance of futures to spot.
3. Rotation research
Purchasing department employees should be familiar with and master the work of each position, and they are compound talents. During the procurement intermission in the second half of the year, the purchasing department will take turns to learn, so as to be able to skillfully operate various positions in the procurement process. Then learn from the department, the engineering department, the sales team, the supervision department and the property management company.
In the procurement work in the second half of the year, the purchasing department will focus on reducing costs and increasing efficiency, try new methods, take the essence and change its disadvantages. For the group's work in the new year to a new level, to achieve a century of Zhuo Da to contribute their own strength.
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