Job Recruitment Website - Property management - How to complain about property 962 12 1

How to complain about property 962 12 1

It is useful to call 962 12 1 to complain about the property. General complaints/kloc-reply within 0/0 working days, and special complaints within 20 working days.

1. The owner is unwilling to call 962 12 1.

962 12 1 is the telephone number of Shanghai Housing Security and Housing Administration, and it is the property service hotline of Shanghai Residential Property King. So if there is any problem with the property, you can call 962 12 1 for warranty complaints. The reason why car owners are unwilling to call 962 12 1 is that complaints will be recorded, which will have a bad influence on them. Under normal circumstances, the property complaint procedure is to complain to the property manager first, and then complain to the street office if the complaint fails, and then complain to the municipal property management department if it cannot be solved. Property management is an activity that owners and property service enterprises carry out maintenance, conservation and management of houses, supporting facilities, equipment and related sites in accordance with property service contracts or through other forms, and maintain environmental sanitation and order in relevant areas.

Second, it is useful to call 962 12 1 to complain about the property.

It is useful for Shanghai owners to call 962 12 1 to complain about the property. 92 12 1 is the property service hotline in Shanghai. Its service tenet is: property maintenance helps you, complaint consultation solves your worries. It mainly accepts four businesses: property maintenance, policy consultation, service complaint and major incident report. The scope of acceptance includes commercial housing, after-sales service housing and other types of housing. So it is ok to call 962 12 1 to complain about the property, and the staff will come forward to deal with it. General complaints/kloc-reply within 0/0 working days, and special complaints within 20 working days. 92 12 1 The property service hotline consists of the call center windows at the municipal and district levels, which can answer residents' calls 24 hours a day, 365 days a year, so as to ensure the timely acceptance of the property demands of residents in the whole city.

In short, if the property management department does not do a good job within its scope of work, then the owner has the right to complain to the relevant departments.