Credit file system of real estate intermediary service industry

Credit file system of real estate intermediary service industry (familiar)

Scope of Establishment of Real Estate Credit Files: According to the Notice on Establishing Credit Files System for Real Estate Enterprises and Employees, the scope of establishment of real estate credit files includes real estate development enterprises, real estate intermediary service agencies, property management enterprises, real estate appraisers, real estate brokers, real estate broker assistants and other professionals (collectively referred to as employees). In September 2002, the Ministry of Construction opened the credit file of China real estate appraisal, and established and improved the credit files of first-class qualified real estate appraisal institutions and registered real estate appraisers. The provincial real estate administrative departments have also established credit files of second-and third-class qualified real estate appraisal institutions. On June 5438+ 10, 2006, China Real Estate Appraisers and Real Estate Agents Association opened the credit files of China real estate agents, and made them public through China Real Estate Agents Network.

The Measures for the Administration of Real Estate Appraisers and the Measures for the Administration of Registered Real Estate Appraisers have made clear requirements for the credit files of real estate appraisal. If a registered real estate appraiser or his unit violates the regulations and fails to provide the credit file information of the real estate appraiser as required, the real estate department of the local people's government at or above the county level shall order it to make corrections within a time limit; If no correction is made within the time limit, a fine ranging from 1000 yuan to 1000 yuan may be imposed.

(A) the composition of the credit file of the real estate intermediary service industry

The credit file of real estate intermediary service industry is an important part of real estate credit file. The credit files of real estate intermediary service industry include the credit files of real estate intermediary service institutions and their employees such as real estate appraisal institutions, registered real estate appraisers and registered real estate brokers.

(two) the contents of the credit file of the real estate intermediary service industry

The credit file of real estate intermediary service industry records the credit information of real estate intermediary service institutions, registered real estate appraisers, registered real estate brokers and other employees.

The main contents of credit files of real estate appraisal institutions and real estate brokerage institutions include: basic information of institutions, records of good behaviors of institutions, records of bad behaviors of institutions, summary of appraisal items, basic information of appraisal items, information of shareholders (partners), basic information of registered real estate appraisers, annual review of institutional qualifications, complaints, etc. Illegal acts, complaints, reports, handling and administrative penalties of real estate appraisal institutions and registered real estate appraisers. , are regarded as&; The exam is big&; Its bad behavior is recorded in its credit file.

The main contents of the credit files of certified real estate appraisers and registered real estate brokers include: personal basic information, personal performance summary, continuing education, scientific research ability performance, good behavior records, bad behavior records, complaints and so on. According to the Administrative Measures for Real Estate Appraisal Institutions, the bad behaviors of real estate appraisal institutions are also recorded in their credit files as the bad behaviors of their legal representatives or managing partners.

(C) Real estate intermediary service industry credit file management

With the development of government e-government, the real estate credit file system will be gradually interconnected with the information systems of relevant government departments (such as banks, industry and commerce, taxation, quality inspection, social security, etc.). ), and will transition from point-to-point credit reporting to joint credit reporting to realize information sharing, thus reflecting the credit status of real estate intermediary service industry and employees more comprehensively.

1. management principle

The credit file of real estate intermediary service industry shall be constructed according to the principle of "unified planning, hierarchical construction, step-by-step implementation and information sharing", and the goal of covering the whole industry by the credit file system of real estate intermediary service industry shall be gradually realized. The real estate administrative departments at all levels shall be responsible for organizing the construction and management of the real estate credit file system within their respective jurisdictions.

2. Organize implementation

The Ministry of Construction organizes the establishment of a credit file system for first-class qualified real estate appraisal institutions and practitioners. China Society of Real Estate Appraisers and Real Estate Agents is the systematic management department of credit files in real estate intermediary service industry. Under the leadership of the Ministry of Construction, responsible for the daily management of credit files of first-class qualified real estate appraisal institutions and real estate intermediary employees.

3. Information collection

Credit file information is collected from various channels according to law, making full use of existing information resources, and obtained from various channels such as government departments, real estate intermediary industry self-regulatory organizations, real estate intermediary service agencies, employees, other intermediaries and the public, and organically combined with institutional qualification examination and approval and professional qualification registration. Bad behavior records, in addition to requiring real estate intermediary service agencies to report on their own, real estate administrative departments at all levels and self-regulatory organizations of real estate intermediary industry at all levels should also promptly submit the illegal handling of real estate intermediary service agencies and relevant responsible personnel, and real estate credit files will be publicized according to regulations.

If a real estate intermediary service institution or employee obtains a provincial commendation or honorary title, it can be loaded into the credit file of the enterprise or employee as a good behavior record. Good behavior records shall be directly submitted by real estate enterprises and employees, or submitted to the system management department after being reviewed by the administrative departments of construction (real estate) at all levels and the self-regulatory organizations of real estate intermediary industry.

Real estate intermediary service institutions or employees who violate real estate laws and regulations and relevant laws and regulations, standards and norms, and are subject to administrative punishment, can be loaded into the credit files of enterprises or employees as bad behaviors. Bad behavior records are mainly reported by enterprises themselves, and real estate enterprises should directly submit relevant information to the system management department within 10 days after receiving administrative punishment; Records of bad behaviors such as administrative punishment opinions can also be submitted to the system management department through the construction (real estate) administrative departments at all levels and the self-regulatory organizations of the real estate intermediary industry.

4. Information maintenance and update

The credit file of real estate intermediary service industry is established by the government organization, and the information is maintained and updated by the system management department. Pay attention to the confidentiality of information related to business secrets of enterprises and make authorized inquiries; The unverified information shall not be publicized on the Internet; Bad records must go through strict examination and approval procedures before publicity.

5. Complaint handling

According to the provisions of the Notice on Establishing Credit File System for Real Estate Enterprises and Employees, the system management department registers, sorts and classifies the received complaint information, and transfers it to the relevant administrative department for verification and handling according to the object and content of the complaint, or to the complained institution for handling. The real estate intermediary service agency shall give feedback to the complaints transferred by the system management department within 15 days (including the handling result or the situation being handled).

6. Information inquiry

According to the principle of reasonable protection of business secrets and classified management according to law, the credit files of real estate intermediary service institutions and employees are divided into two categories: public information and authorized inquiry information. Any unit or individual has the right to consult the public information of credit files. The publicity information can be directly queried in China Housing and Real Estate Information Network, China Real Estate Appraiser Network and China Real Estate Broker Network for free. Authorized inquiry information such as the name of the appraisal project, the name of the client and the contact telephone number of the client in the credit files of real estate appraisal institutions shall be inquired in accordance with the conditions and procedures stipulated in the management of real estate credit files.

Sample parts:

1. The functions of establishing credit files of real estate intermediary service industry include ().

A provide a basis for government departments at all levels and the public to supervise the market behavior of real estate intermediary service industry and its employees.

B. provide services for the public to inquire about the credit information of enterprises and individuals.

C. An information management system that provides the public with a way to complain about illegal acts in the field of real estate intermediary services.

D it is impossible to reduce or avoid the occurrence of commercial fraud, fraud, damage to the legitimate rights and interests of consumers, etc.

Reduce or avoid the occurrence of commercial fraud and damage the legitimate rights and interests of consumers.

Answer: ABCE

Analysis: It is wrong to fail to reduce or avoid the occurrence of commercial fraud and fraudulent acts and harm the legitimate interests of consumers.

2. The department that specifically undertakes the credit file system management of national first-class qualification real estate appraisal institutions is (). (Examination questions in 2006)

A. Ministry of Construction

B. Housing and Real Estate Department of the Ministry of Construction

C. Information Center of the Ministry of Construction

D. China Institute of Real Estate Appraisers and Real Estate Agents

A: A.

Analysis: The Ministry of Construction has established a credit file system for first-class qualified real estate appraisal institutions and practitioners. China Society of Real Estate Appraisers and Real Estate Agents is the systematic management department of credit files in real estate intermediary service industry. Under the leadership of the Ministry of Construction, responsible for the daily management of credit files of first-class qualified real estate appraisal institutions and real estate intermediary employees.

3. The real estate intermediary service institution shall give feedback on the complaints transferred by the system management department within () days (including the processing result or the situation being processed).

Answer 7

B 15

C.30

Grass 45

Answer: b