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Residential property does not send banners as collective owners. How to deal with property chaos?
First of all, find out the root of the property chaos. The property service industry itself has a low threshold and low service level. At the same time, some property companies charge irregularly, resulting in? Poor service ability of property fees? The problem directly affects the happiness and housing of residents in the community. The main causes of property chaos are: 1. The business does not agree with the property charging standard, mainly concentrated in the early management stage; 2. The price adjustment of property charging standard is not standardized, because some properties lack the spirit of service communication and lose the trust of merchants in unemployment; 3. The contents of property charges are vague, such as parking fees, decoration service fees and elevator service fees.
Second, formulate a measure for managing property chaos. To fundamentally control property chaos, we must first unify the service charges and service content standards of property. Restrict the property in the form of owners' committee, which can be as follows: 1. Clarify the scope of the property service fee and find out where the money is spent. Where is it used? 2. Clear the price adjustment procedure, and the business personnel supervise the silent price adjustment process, so as to solicit the opinions of the owners in the early stage, unify the business opinions in the middle stage, and publicize the price adjustment results in the later stage. 3. Formally define the charging standard. The more detailed the content, the better. For example, how to calculate parking fees? How to calculate the elevator operation and maintenance costs? How to calculate the cost of garbage disposal? How to calculate the speed of garbage disposal?
Third, strengthen guidance and supervision to promote more standardized property services. The last step is to strengthen guidance and supervision. Since the standards have been formulated, in order to operate effectively, who should report to, who should organize and who should supervise. The owners' committee shall select responsible and enterprising representatives, urge the property to publicize the service contents and standards regularly, and strengthen guidance and training. Negotiate or even report the service behavior of incorrect implementation of relevant standards, and seriously expose the dereliction of duty in the process of property service.
Only by actively controlling the problem of property chaos can we create a comfortable living environment. If you have any comments on how to control the property chaos, please leave a message in the comment area.
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