An old lady accidentally fell on the road in a residential area. Should the property management company compensate him for medical expenses and mental damages?

If it is determined that the property management company is not in place to cause the party to fall, the property management company will compensate the party, and the party can claim corresponding compensation from the property management company according to the relevant provisions in the Property Management Regulations. If the property management company does not compensate, the parties may directly bring a lawsuit to the court.

Legal analysis

Injury in the community does not mean that the property management company will definitely make compensation as long as it is injured in the community, which depends on the specific situation. If the relevant property service enterprises fail to reach the relevant stipulations in the property service contract signed with the owners, and the personal safety or property of the owners are infringed due to poor property management, the relevant property service enterprises shall bear certain legal responsibilities. In the property service contract signed between the property management company and the owner, it is generally agreed to provide security for the owner. Since the relevant security regulations are mentioned in the property service contract, the relevant property management company should take relevant security measures according to the security regulations to protect the personal safety and property safety of the owners and their families within the jurisdiction of the property management company through security measures. If the property management company's safeguard measures are not in place, it proves that there are considerable loopholes in the property management company's protection of owners' safety. If it is not made up in time, the owner's personal safety and property safety will eventually suffer losses. Then it will be legally recognized that the property management company has not fulfilled its legal responsibility to protect the owners. For the owners whose personal safety and property safety have suffered losses, the property management company will compensate the corresponding losses.

legal ground

property management regulations

Article 35 A realty service enterprise shall provide corresponding services in accordance with the stipulations of the realty service contract. The realty service enterprise fails to perform the realty service contract, causing personal and property safety damage to the owner, and shall bear corresponding legal responsibilities according to law.

Fifty-fifth property security risks, endangering public interests and the legitimate rights and interests of others, the responsible person shall timely repair and maintenance, the relevant owners should cooperate. If the responsible person fails to perform the maintenance obligation, it can be maintained by the property service enterprise with the consent of the owners' meeting, and the expenses shall be borne by the responsible person.