Airport Management of Zhoushan Putuoshan Airport

In April 2009, it passed the aviation security tracking audit. The service work is constantly innovating and improving. The airport insists on creating the "first window of Zhoushan", pays close attention to the construction of software and hardware, and strives to improve the quality of service team. The quality service level has been continuously improved, and the average customer satisfaction has always remained above 85%. The punctuality rate of flights ranks among the best in the province's airports. Is a provincial civilized unit, the national youth civilization window unit. Flight production is facing difficulties and developing steadily. More than 0 flights 10 have been opened one after another. At present, Beijing, Shanghai, Guangzhou, Shenzhen, Fuzhou, Xiamen, Quanzhou and other routes have been opened, and Shanghai Airport is used as a transit to radiate to large and medium-sized cities across the country, with an average of about 120 flights per week, and the average annual growth rate of passenger throughput remains above 10%. So far, it has accumulated throughput. In 2009, the airport completed a passenger throughput of 448,000 passengers, a record high since its opening, ranking 67th among 166 civil airports in China. At the same time, the airport also actively develops general aviation business and inter-island aviation first aid business, which has become a new bright spot in the development of small and medium-sized airports in China.

In terms of reform and management, the airport has taken the lead in the reform of management system, cadre selection and salary distribution among small and medium-sized airports in China. Zhoushan Putuoshan Airport Co., Ltd. was established in September 1998, and gradually established a modern enterprise system. In 2002, the airport established a set of standardized management manuals and quality management system documents, and passed the ISO900 1:2000 quality management system certification in 2003, and successively formulated and improved a series of rules and regulations on safety production, education and training, administration, salary distribution and equipment management. At the beginning of 20 10, the airport user manual, SMS manual and safety operation management manual were revised, the construction of safety management system (SMS) was basically completed, and the management was gradually scientific and standardized. The airport company now has 1 1 comprehensive office, planning and finance department, property management department, safety and operation supervision office, air traffic control center, maintenance department, security department, transportation service department and other departments, with more than 200 employees.