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How to solve eight problems in property management
The second is not on duty, and no one can be found if there is a problem.
Third, the service is not timely. The owner was in a hurry and the property came late.
Fourth, the service efficiency is low. A water pipe can't be repaired several times, and a small problem can't be solved three or five times. It's very annoying, and even "kicking the ball" and shirking responsibility.
Five, shrink clothes, lack of two pounds. There is a guard, just like a dummy; Cleaning and garbage are everywhere; There is heating, and the heating is not hot; There are patrols, cars are being scratched, and so on. Shrink service, charge.
Sixth, short-term behavior. In order to save money, maintenance is not carried out according to the plan and regulations, which affects the service life of the owner's house and public facilities.
Seven, the promise is not fulfilled, and the promise does not count, and the integrity is poor, which makes people lose faith.
Eight, the service attitude is poor, the etiquette image is poor, and the host is not regarded as a relative, but as a passer-by, with a cold attitude, rejecting people thousands of miles away, impatient and lacking in humanization.
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