What kind of mentality should property managers have?

Everyone has a different personality. Similarly, everyone has a different mentality, just as people on earth can't have the same face. If we think seriously, we will find that it is a person's mentality that fundamentally determines our ability to live and do things. Mentality will decide everything. Every property management office will encounter complaints from owners in one way or another. Therefore, as a property manager, you should keep a correct attitude, learn to be tolerant, learn to be patient and forbearing, and learn to forgive others. Only in this way can your attitude be good and it will be beneficial to you, your family and society. You know, dignity is not reflected in heated debates. Sometimes a kind smile, like a gentleman's tolerance, is also dignity. It is very extensive, but it is very useful. Because we are a service window and a sensitive and fragile high-voltage line, it is easy to reflect to the society with a little carelessness. Service disputes between property and owners often appear in newspapers. In recent years, it has become the hot spot of complaints, the focus of society and the difficulty of management. This requires our property management personnel to put themselves in their own shoes. At work, we are property managers, and when we get home, we are the owners. What will happen to us when we encounter problems such as poor service attitude, slow maintenance, dirty, chaotic and poor environment of property management personnel? Shall we submit to humiliation or try our best to protect our rights? If I go to a shopping mall or restaurant as a consumer today and encounter uncivilized or infringing behavior, should I also safeguard my due rights? Ask a few more why, which is worthy of our managers' deep thinking. Natural selection and survival of the fittest are objective and unchangeable truths. The spirit of survival of the fittest lies in mentality, which is the premise of survival, so we should maintain a good mentality.