Service guarantee

In our daily life, the scope of application of letter of guarantee is more and more extensive, and it is convenient for superior organizations or collectives to supervise and inspect according to the contents guaranteed by the guarantor. You can refer to the model essay before writing. The following are six service guarantees I have collected for your reference only, and I hope they will help you.

Service guarantee terms 1 Our company hereby solemnly promises:

1. Our company will meet the technical requirements of the apartment decoration project in Xintiandi Area A, and strictly implement the current national construction specifications and technical regulations. The main construction acceptance specifications used are as follows:

Decoration engineering execution standard:

Is09000(is0900 1-20xx) quality system certification

Unified Standard for Acceptance of Construction Quality of Building Engineering (GB 50300-20xx); Code for Quality Acceptance of Building Decoration Engineering (GB 20xx-20xx);

Code for Acceptance of Construction Quality of Building Ground Engineering (GB 50209-20xx); Implementation Rules for Quality Acceptance of Building Engineering (DB 211234-20xx);

Current standard "Code for Fire Protection Design of High-rise Buildings";

Current standard "Code for Construction of Water Supply and Drainage, Ventilation and Electrical Engineering"

Standard implementation of safety protection facilities:

Technical Specification for Safety (GB 50348-20xx);

Safety engineering procedure requirements (GA/T75);

2. All the project managers and engineers involved in this project have the qualification certificates of constructor, project manager and engineer, and the construction personnel have the qualification certificates of assistant engineer and safety officer.

Hereby promise

Liaoning Long Bang decoration engineering co., ltd

20xx April 25th

Service Guarantee Article 2 Provide professional consulting services for cleaning industry free of charge, and promise:

1. Undertaking projects include: land reclamation and cleaning of new and old houses, land reclamation and cleaning of large and small projects, and perennial cleaning and custody of enterprises and institutions.

2. Undertaking objects include: the whole land reclamation and cleaning of large and small buildings such as families, living rooms, villas, office buildings, shops, hotels, ktv, shopping malls, hotels, schools, hospitals, factories, shopping malls, airports, railway stations and whole communities.

3. The specific contents of cleaning include: indoor whole floor cleaning, glass cleaning, window frame cleaning, wall cleaning, ceiling cleaning, kitchen cleaning, bathroom cleaning, floor tile cleaning, wall tile cleaning, range hood cleaning, air conditioning, radiator cleaning, ground wire cleaning, door cleaning and socket cleaning.

4. Professional cleaning services include: floor polishing and waxing, wool carpet and chemical fiber carpet cleaning, furniture polishing and waxing, table polishing and waxing, leather sofa and fabric sofa cleaning, range hood cleaning, air conditioning transfer, exterior wall painting and exterior wall glass curtain wall cleaning.

5. Special cleaning areas include: since its establishment, the company has provided long-term and regular cleaning staff and hourly workers for communities, families, government agencies, office buildings, stations, large supermarkets and other large areas all the year round! We sincerely welcome all customers to come to discuss cooperation!

6. Quality assurance is better than price comparison!

1. Cleaning standard: clean, free of dust, stains and oil stains, based on customer acceptance and satisfaction.

Second, quality assurance: all kinds of cleaning services, service first, you are satisfied and then pay.

As long as you are in downtown Jinan, we will serve you wholeheartedly at home in Feng Long.

Signature: xxx

Date: Year Month Day

Service Guarantee Article 3 Article 1 Network Connection Guarantee

Article 2 Continuous power supply guarantee

Article 3 Initial Installation Guarantee

Article 4 Emergency reporting guarantee

Article 5 The customer service representative guarantees that

Article 6 Technical Support Guarantee

Article 7 Technical Operation Guarantee

Article 8 Complaint Guarantee

Article 9 computer room opening guarantee

Article 10 Value-added service commitment

Article 1 1 Force Majeure

This service quality assurance is formulated in order to standardize the quality of network resource services and related customer services provided by XXXX Company and enable customers to effectively supervise the services of XXXX Company.

Article 1 network connection guarantee

1, definition and scope of application

"Network connectivity" refers to whether the network equipment hosted by the customer in the data center of XXXX company is connected with the backbone network. "Network connectivity" means that the network ports assigned by XXXX company to customers can be connected with the backbone network; "Network disconnection" means that the network port assigned to customers by XXXX Company is disconnected from the backbone network.

Step 2 promise

XXXX Company guarantees 99% and 9% connectivity of customer network systems, that is, the monthly disconnection time is less than 44 minutes.

3. Provisions on compensation for breach of contract

If XXXX Company fails to meet the service quality specified in Article 1 Paragraph 2 in any month, XXXX Company will waive the monthly fee for customers.

4. Others

XXXX Company can calculate the monthly "off-line" time for customers according to their requirements. The "disconnection" time begins when XXXX Company receives the customer's declaration and ends when the customer receives the notice of recovery from XXXX Company. "Off-line" includes the time (minutes) when the customer equipment produced by XXXX Company is off-line, but it does not include the case that the customer fails to report to XXXX Company within five days of off-line and the customer network system is off-line due to the following reasons:

4. The maintenance of the network system of 1XXXX Company has caused the customer's consent;

4, 2 caused by any customer's circuit or equipment;

4, 3 caused by customer's application or installation activities;

4. Due to the negligence of the customer or the operation of XXXX Company authorized by the customer;

4, 5 other reasons related to customers;

4, 6 force majeure.

Article 2 Continuous power supply guarantee

1, definition and scope of application

"Continuous power supply" means: within a certain scope of responsibility, the commercial power or ups power provided by XXXX Company to customers has electricity; "Power failure" means that within a certain scope of responsibility, the commercial power and ups power provided by XXXX company to customers are not cut off at the same time.

Step 2 promise

XXXX Company guarantees the continuous power supply and 99% availability of customer network system.

3. Compensation for breach of contract

If XXXX fails to meet the service quality stipulated in Article 2, Paragraph 2 in any month, XXXX will waive the monthly rental fee for customers.

4. Others

"Power outage time" includes the time (minutes) that XXXX Company interrupts the network power supply of customers, but does not include the situation that customers fail to report to XXXX Company within five days after the network power supply is interrupted, and the power outage caused by the following reasons:

4. 1 is caused by any customer's circuit or equipment;

4, 2 customer application or installation activities;

4.3 Customer's negligence or customer's authorization for XXXX Company to operate;

4. Other reasons related to customers;

4.5 The power supply of the power supply unit where the data center of XXXX Company is located is interrupted;

4, 6 force majeure.

Article 3 Initial Installation Guarantee

The initial installation services of 1 and XXXX vary according to the service items selected by customers, and generally include:

1, 1 whole machine rental service

Hardware installation and debugging of 1, 1 and 1 servers.

1, 1, 2 Customer's system software installation and debugging.

Install 1, 1 and 3 power supplies.

Install 1, 1 and 4 network connections.

1 2 hosting service

Install 1, 2 and 1 power supplies.

Install the 1, 2,2 network connection.

1, 3 cabinets overall rental service

Install 1, 3 and 1 power supplies.

3. The written authorization must be signed by the authorized person of the customer. When the authorized person of the customer cannot authorize in writing, he can authorize the engineer of XXXX Company by telephone, and the telephone content will be recorded. After the operation is completed, a written authorization for operation shall be submitted.

3.4 Provide "8-hour standby service" for server rental and hosting users. If the server rented by the user fails due to hardware performance, XXXX promises to provide the user with a backup server until the original server runs normally.

Article 7 Technical Operation Guarantee

1, technical operating conditions and responsibilities

The engineers of XXXX Company can only operate the customer's system after obtaining the authorization from the customer, but they will not bear any responsibility.

Step 2 promise

The engineer of XXXX Company will provide the first feedback to the customer within 30 minutes after being authorized, and provide a written operation report after the operation.

3. Others

XXXX Company does not undertake any influence and responsibility on the customer system caused by the operation authorized by the customer.

Article 8 Complaint Guarantee

1, complaint content

Customers can complain in writing about XXXX Company and an employee of XXXX Company:

1, 1 network quality;

1 2 customer service quality;

1 3 quality of technical support.

Step 2 promise

2. The company 1XXXX set up a complaint line to receive customer complaints.

2.2XXXX Company shall provide the customer with a written complaint handling report within 4 hours after accepting the customer's complaint.

Article 9 computer room opening guarantee

1, applicable conditions for computer room opening

When customers enter the computer room, they need to show the valid certificates issued by XXXX to the data center management personnel of XXXX company before entering.

Step 2 promise

The data center computer room of XXXX Company is open to users 24 hours a day, and customers can request to enter the computer room of XXXX Company for reasonable operation at any time.

3. Others

When customers need to enter the computer room, they need to explain to the data center management personnel of XXXX Company in advance:

3. 1 reason for entering the site;

3, 2 to carry out activities (operation, visit, etc. );

3, 3 is expected to approach time;

3, 4 estimated departure time;

3, 5 required collaborative work (tools, software, accommodation and other arrangements).

Article 10 Value-added service commitment

1. Provide "hardware upgrade service" for server leasing and hosting users, including upgrading cpu, hard disk and memory. Hardware upgrade service is a paid value-added service.

2. Provide value-added services such as "domain name registration, resolution, ip address rental" and other related paid services.

3. Provide users with exclusive bandwidth "data maintenance line service", that is, provide a point-to-point line for users to update and maintain the data of the server, and users should promise not to use this line to surf the Internet. This service is a paid value-added service.

4. Provide paid installation services for "operating system and application software". After the customer provides the serial number of the genuine software installation license, XXXX Company provides this service.

Article 1 1 Force Majeure

1. Force majeure includes:

1, 1 natural disasters such as earthquakes, typhoons and floods;

1 2 War, strike, power failure, government actions;

1, 3 telecommunication lines are damaged artificially or lines and equipment are interrupted due to debugging and expansion;

2. When XXXX Company fails to perform the guarantee due to the above-mentioned force majeure reasons, XXXX Company shall not be liable.

Service Guarantee Article 4 As a domestic service provider of the domestic service network center in Horqin District, Tongliao City, we guarantee to strictly abide by the following service commitments:

1, with the purpose of honest service, do a good job of service.

2. Provide timely services for residents in strict accordance with the requirements of Tongliao Home Economics Service Network Center.

3. Full-time service personnel who come to serve residents must dress neatly and generously and wear a unified work badge; Use the maintenance triptych.

4, door-to-door service residents, must hold the relevant documents, with the permission of the owner before entering the room. The service process should be warm, thoughtful, meticulous, accurate, error-free, up to standard and in place. Patiently explain or explain relevant matters to residents, speak kindly and politely, and do not damage residents' facilities and articles; After the service, clean up the service site, restore the original appearance, and consciously safeguard the image of the unit and network center.

5. The products provided for residents must be high-quality products that have passed the inspection by the technical supervision department, meet the national standards and have a certificate of approval.

6. When providing services to residents, fees shall be charged in strict accordance with the prescribed prices or charging standards, and no arbitrary charges or requests or gifts shall be made.

7. In case of violation of the above commitments, the domestic service provider shall bear all the consequences alone after verifying the residents' complaints by Tongliao Domestic Service Network Center. (including other legal responsibilities).

Signature and seal of legal representative (person in charge) of Juzheng service provider:

Seal of service provider:

Signature: xxx

Date: Year Month Day

Service Guarantee Article 5 Party A: Langzhong Yi Shi Bio-industry Service Co., Ltd.; Langyuanrui property service center

Party B (Owner): ID number: Party C (ID number of the person in charge of the construction unit:

Party B is the owner (or the owner's client) of Room 1 on the unit floor, and now entrusts Party C to decorate the house. After negotiation, Party B and Party C promise the following terms:

Article 1: Party B and Party C shall strictly abide by the Decoration Management Regulations of the Ministry of Construction and the management regulations of the Ruijing Property Service Center in Yuen Long, and go through the formalities of decoration approval, construction and acceptance as required;

Article 2: Party C promises not to carry out the following illegal decoration works:

1, the owner (resident) did not go through the formalities of declaration and approval before the renovation began;

2. The construction team did not go through the registration and examination and approval procedures before entering the site;

3. The actual decoration content is inconsistent with the decoration declaration content;

4, without the approval of the property company to dismantle the housing structure;

5. Dismantle and partially destroy the walls, columns, beams and ground of the original residents without authorization;

6. Increase the load of the electric circuit, change the direction and change the water supply and drainage pipes without authorization.

7, in violation of the provisions of the construction of safe electricity and water;

8. Chisel the floor and ground;

9. Change doors and windows, models and specifications;

10, change the exterior wall decoration;

1 1. Overweight materials such as ground rotation and granite with a thickness exceeding 10 mm are added to the ground and walls;

12, closed without approval, occupying public walkways, fire exits, ceilings and passages;

13, installing nets, covers and any objects outside the window without authorization;

14, dismantle the ground leakage net cover without authorization, and dump objects into the floor drain;

15, the decoration environment is untidy, and the decoration materials are littered;

16, causing water leakage and blockage of the upper and lower water pipes;

17, hot work has not been handled;

18, using excessive or small amount of combustible materials without flame retardant treatment.

19, using flammable or toxic, irritating aerosol materials, without warning and discharging into public corridors;

20, according to the location of the property engineering department sent personnel to specify wiring, and install the leakage protection switch, watt-hour meter, construction switchboard (box);

2 1, use and move fire fighting equipment and facilities;

22. Matters not mentioned in the above paragraphs violate the regulations of the government and relevant departments.

Article 3: If Party B and Party C transform the kitchen and bathroom for construction reasons, resulting in water leakage on the floor, Party B and Party C shall take full responsibility for this and make rectification within a time limit, and the expenses shall be borne by Party B according to the Regulations on the Management of Adjacent Houses of Urban Property.

Article 4: Party B and Party C promise that during the renovation process, Party A has the right to stop and deal with other illegal matters such as Article 2 and Article 3 above, and Party B shall be jointly and severally liable for this. Party B and Party C shall complete the rectification within the time specified by Party A, otherwise the renovation deposit of 65,438+000-500 yuan will be deducted each time. If the circumstances are serious, Party A has the right to bring a lawsuit to relevant institutions.

Article 5: Matters not covered in this letter of commitment shall be settled by Party A, Party B and Party C through consultation in accordance with relevant national and local laws and regulations and relevant management regulations of the community.

Party A: Langzhongyi Bio-industry Service Co., Ltd.; Langyuanrui Property Service Center (official seal)

Party B (Owner):

Party C (person in charge of the construction unit):

date month year

Article 6 XXX of service guarantee:

As the conductor of xxxx station, I promise as follows:

Clearly and accurately forecast the stops ahead and report the connecting lines of large distribution stations;

Respect passengers, patiently answer passengers' questions, and be sure to answer any questions;

Mobilize other passengers to give up their seats for passengers who are old, young, sick, disabled, pregnant and holding babies;

Maintain the order of carriages, and persuade passengers to wait for the next bus when the carriages are full;

Patiently discourage passengers who are not allowed to carry dangerous goods, inflammable goods, explosives, fragile goods, poultry, livestock and pets;

Remind passengers to pay attention to ride safety and stop smoking in the car;

Collect fares according to regulations, provide bills, and provide free rides for passengers in accordance with the provisions of free rides;

Pick up the lost items of passengers and give them to the line dispatcher in time.

Guarantor: XXX

20XX x month XX day