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The heating in the house is not hot. The staff of the heating company have a look. Is there a service charge?
Taking Jinan as an example, heating units should provide heat on time, continuously and with good quality according to the heat supply contract. When the normal heating cannot be guaranteed due to sudden failure, it shall immediately organize emergency repair and notify the heat users. In case of major failure, it should also report to the competent heating department. If the heating unit stops supplying heat to the heat users due to its responsibility, the heating unit shall reduce the heating fee according to the time when the heating is stopped.
Other provisions on heating.
The heating unit shall sign a heat supply contract with the heat user. The contents of the heat supply contract shall include heating time, heat load nature, heating parameters, charging standards, payment period, rights and obligations of both parties, liability for breach of contract and other matters agreed by the parties. Disputes arising from the execution of the heat supply contract between the heating unit and the heat users can be settled through consultation, or they can apply for arbitration or bring a lawsuit to the people's court according to law.
The heating period in this city is from 1 1 month 15 to March 15 of the following year. According to climate change, the Municipal People's Government shall decide to advance or extend the heating time and make an announcement to the public. During the heating period, the room temperature of hot users shall not be lower than 65438 06℃.
Refer to the above? Jinan People's Congress Network-Regulations of Jinan Municipality on the Administration of Central Heating
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