Summary of the work of property comprehensive office

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In the year of 20xx, the General Office conscientiously followed the instructions of the company leaders, strictly performed its post responsibilities, overcame many difficulties of heavy tasks and complicated affairs, basically completed various tasks this year as required, and achieved certain results.

In 20xx, the main tasks and achievements of the office are as follows:

First, actively participate in market expansion, and do a good job in writing property plans and contracts.

In order to expand the company's business area and realize the marketing strategic objectives set by the company's leaders, the General Office sent personnel to follow the company's leaders and the manager of the customer service center to conduct a detailed investigation on the property projects with the intention of hosting, collected all kinds of information and data, carefully consulted relevant materials, compiled them in combination with the actual situation, and worked out the property service plan and contract within the prescribed time limit, and sent them to the development or entrusting unit for review.

65438+From March to June in February, the general office completed the compilation of several plans and contracts, which laid the foundation for the development of the company's property market. On the other hand, it publicized the company's corporate image to the society, expounded the company's ideas and plans for managing various properties, and improved the company's popularity to a certain extent.

Second, give full play to your own expertise, work hard and do a good job in all kinds of writing work of the company.

The staff of the general office not only complete the writing of the scheme and contract, but also complete the writing of other documents of the company, help the employees of all departments to modify various manuscripts, print the documents required by all departments, send and receive various external and internal documents, and archive most of the documents of the company. This work is very complicated and tedious, and the staff of the comprehensive office have made painstaking efforts for it.

Three, through legal means, effectively recover the property service fee.

Due to the weak concept and legal awareness of some residents' property service, the company has repeatedly communicated with them to collect property service fees for no reason. In this case, according to the instructions of the company's leaders, the comprehensive office and the customer service center will recover some residents' long-term unpaid property service fees through legal means.

From 20xx to July, the general office, customer service center and branches began to sort out the data of delinquent households, and * * * sorted out and prosecuted delinquent households 14 households, and * * * counted the arrears of 25238+0 yuan.

By bringing a lawsuit to the people's court, 14 households voluntarily paid off the fees owed, and through legal procedures, * * * recovered the property service fee of 24,086.54 yuan for the company.

Four, property management level two qualification declaration by the city, state level two approval.

At the beginning of 20xx, with the strong support of the company's leaders, according to the instructions of the company's leaders, the comprehensive office carefully organized the materials according to the application standards for the second-level qualification of property management and the list of materials to be submitted. After more than half a year's efforts, it prepared complete application materials and submitted them to the municipal real estate office and the real estate management center.

At present, the company's comprehensive performance is good, and the application materials are complete, and it has successfully passed the application and approval of the second-level qualification of property management at the city and state levels.

5. Complete the annual inspection of the company to ensure the legal operation of the enterprise.

In 20xx, the General Office attended the training and carefully prepared the materials, and participated in the annual inspection of the State Administration for Industry and Commerce in April, which changed some business projects of the enterprise. In June, it successfully passed the annual inspection of labor law enforcement of the State Labor and Social Security Bureau. At present, 22 managers participate in medical insurance, 17 in endowment insurance, 24 in unemployment insurance and 26 in work-related injury maternity insurance. To a certain extent, it has stabilized the workforce and reduced certain labor and employment risks. In July, the employment registration procedures and annual inspection for the disabled were completed, which saved nearly 50 thousand yuan in additional expenses for the disabled deposit.

Six, support and cooperate with the work of various departments.

While doing a good job, the General Office arranges personnel reasonably, actively assists all departments, and visits the community irregularly once a month together with the customer center to supervise the work of cleaning staff, green chemical industry and order maintenance. If any violation of rules and regulations and work defects is found, it will promptly criticize, educate and urge rectification, and if the circumstances are serious, it will be reported to the person in charge of the competent department for punishment to help them establish a correct working attitude and awareness of serving residents.

From April to June, 65438+February, the personnel were transferred to the financial office to do cashier work, which alleviated the shortage of financial personnel and busy work, and saved a certain salary for the company; Cooperate with finance department and customer service center to collect the property service fee of each community; Handle all kinds of vehicle access cards for all residents of Hongzhuyuan Community and fully support the work of various departments.

Through the efforts of all the staff in the office, all the work of the department was basically completed smoothly in 20xx. Due to the specific management mode of the company, the work done by the office is basically transactional, such as outreach to various units, visiting reception, various annual inspections, document drafting, printing and other trivial matters.

There will be excellent and brilliant work performance, but as an office worker, I am really conscientious and hard-working, not only completing the work of my own department, but also assisting various departments in handling many affairs, thus serving the leaders and ministries. Looking back on the work in the past year, despite a lot of efforts and dedication, there are still many shortcomings and deficiencies, and we still need to constantly improve ourselves in order to better carry out our work in 20xx. Mainly in the following aspects:

First, the nature of the work of the comprehensive office is to serve the leaders and departments, with heavy tasks and great flexibility. Some office workers have made a lot of efforts according to their own ideas, but the evaluation of a job often varies from person to person, and many jobs often fail to satisfy leaders and colleagues.

Second, with the implementation of the Labor Insurance Law in 20xx, the labor cost and business risk of enterprises will further increase. With the current economic strength of the company, it is impossible to legally employ people in accordance with the provisions of the national labor law. Due to the limitation of realistic conditions, the general office will be very passive in the future labor management.

Three, the main person in charge of the department resigned for some reason, the workload of other staff will greatly increase, and the quality and efficiency of work will also be greatly affected.

In order to ensure the smooth development of the 20xx work and successfully complete the tasks assigned by the leaders, the comprehensive management of the 20xx work will focus on the following aspects:

1. Overcome difficulties, give full play to the spirit of love and dedication, fulfill every task assigned by the company leaders with due diligence, and do well the daily affairs of the department.

Second, work actively, ask for instructions and report in time, correctly understand the leadership's intention, carry out the work according to the leadership's instructions, communicate with the leadership in everything, reflect the practical difficulties and existing problems of the work to the leadership in time, gain the understanding and support of the leadership, reduce the passivity in the work, and strive to achieve "department satisfaction, department satisfaction and leadership satisfaction".

Third, seriously study the professional knowledge of property management, improve the communication ability with Party A and the owners, and make up for the shortcomings in the work.

Fourth, establish the overall concept, closely cooperate with all departments, branches and management offices, coordinate all work, listen to the opinions of grass-roots operators and departments with an open mind, and strive to improve work, improve efficiency and ensure work quality. Strengthen coordination and cooperation with various departments, and strive to do a good job.

In the new year, the work of the general office strives to be under the guidance of the company's leaders and in various departments.

With your support and understanding, we will create a new working mode through continuous self-improvement and renewal.