The community monitoring is broken and the car is scraped. Who are you looking for?

First of all, the car was scratched in the community, no matter how much damage it caused, we must find the infringer. However, due to the damage of residential monitoring equipment, it is impossible to determine the infringer, so it is impossible to claim the owner's rights, and it is possible to determine whether there is someone else's fault. Secondly, property management should be responsible for the safety of the community. If the monitoring equipment is damaged, it is impossible to lock who the infringer is, which means that there is some kind of fault in the facility. It may be necessary for the owner to lodge a claim.

First, whether the property management has the obligation to compensate the owners shall meet the following requirements and be handled according to the actual situation:

1. If the property management contract clearly stipulates the corresponding treatment measures or related agreements, it shall be settled according to the agreement.

2. If there is no relevant agreement between the two parties, because the car is scratched in the community and the monitoring equipment is damaged, it is impossible to determine the infringer. It means that the security service provided by the property management is relatively weak, and there are some mistakes, so the owner can claim compensation from the property.

3. When the owner is looking for the property management claim, he must collect relevant evidence in time, such as scratches on the vehicle and evidence that the monitoring equipment is not working properly.

Second, the vehicle scrapping solution:

1, call the police to find the person who scraped the vehicle.

2. If you can't find the person scratching the vehicle, look for the property management of the community. After paying the parking fee, the residential property has the obligation to look after the vehicle, and the damage should be compensated.

3. If the parking fee is not paid, the residential property may not be compensated. At this time, you can claim rights from the property according to whether the property has fulfilled its due obligations, and you can claim compensation for serious dereliction of duty.

Legal basis: Article 35 of the Regulations on Property Management, a property service enterprise shall provide corresponding services in accordance with the stipulations of the property service contract. The realty service enterprise fails to perform the realty service contract, causing personal and property safety damage to the owner, and shall bear corresponding legal responsibilities according to law.