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Can I complain to the Housing and Construction Bureau about the property?
According to relevant regulations, the real estate administrative departments of local people's governments at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property service enterprises in property management activities.
What are the basic contents of property services?
1, in accordance with the technical standards and specifications stipulated by the state and this Municipality, and the annual plan of property management services approved by the owners' committee, implement management services.
2. Before the owner and user use the house, inform the owner and user in writing of the use and maintenance methods, requirements, precautions and relevant provisions of laws and regulations of the * * * parts, * * equipment and public facilities of the house.
3, often to conduct a comprehensive inspection of the property management area, regular maintenance of residential * * * with parts, * * with equipment and public * * * facilities.
4, found that residential * * * with parts, * * with equipment or public facilities damaged, immediately take protective measures, and in accordance with the provisions of the property management service contract for maintenance.
5. Received property damage repair, limited maintenance and treatment.
6. Keep records of property maintenance, update and expenses, and properly keep property files and related financial books.
7, every six months to the owners' committee to submit property maintenance, update the expense accounts, accept the audit.
8 regularly listen to the opinions and suggestions of the owners' committee, owners and users, and improve and perfect the management services.
9, found in violation of this Ordinance or the owners' convention, immediately dissuade and stop, and report to the owners' committee and the relevant administrative organs.
10, according to the requirements of the property management service contract, do a good job in other management services entrusted by the owners' committee, owners and users.
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