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Property management service charges should follow the principles of reasonableness, openness and adaptability to the affordability of property owners and users.
According to the relevant regulations, the composition of public service charges in residential quarters includes the following eight items:
Salaries of management and service personnel and welfare funds extracted according to regulations;
Daily operation, maintenance and maintenance costs of public facilities and equipment;
Greening management fee;
Cleaning and sanitation costs;
Security costs;
Office expenses;
Depreciation expense of fixed assets of property management unit;
Statutory taxes and fees.
In order to make up for the lack of management fees, property management units can also carry out a variety of business activities to generate income. Special service is one aspect of income generation. This special service will be based on the principle of "whoever benefits pays". In addition to fees, the property management unit will also charge an appropriate service fee.
Taking the property of ordinary residential quarters in Beijing as an example, the management fees are as follows:
External freight for house garbage decoration.
Charging standard: 20 yuan/natural room
Service content: cleaning and removing construction waste generated by interior decoration.
Service standard: Nissan Nissin.
Remarks: If residents transport goods by themselves, this fee will not be charged.
Cleaning fees
Service content: daily cleaning and maintenance of public parts and road environment in the building.
Service standard: roads should be cleaned once a day, garbage should be removed once a day, stairs and handrails should be cleaned and wiped once a day, and the abandoned sundries of roads and courtyard green spaces in the hospital should be cleared in time.
Remarks: the charging standards set by the district and county price bureau and finance bureau where the community is located shall be implemented.
Security cost
Charging standard: 3-5 yuan/household/month.
Service content: maintaining public order in the community and conducting daily inspections.
Service standard: actively cooperate with the police station to protect the safety of the community. Patrol 24 hours a day. Ask about suspicious people in the neighborhood. Cooperate with the police station to deal with illegal elements in the community. Fire accidents or hidden dangers, public security accidents and traffic accidents found in patrols should be handled in time and reported to relevant departments.
Remarks: It must be a closed community and employ full-time staff.
All fees are subject to the unified service fee.
Charge standard: 1 yuan/month.
Service content: collect water, electricity, gas, rent, sanitation and other expenses on behalf of the company.
Service standard: look up the table monthly and count accurately.
Greening fee
Charging standard: 0.55 yuan/square meter/year.
Service content: daily maintenance and management of trees, flowers and green spaces in residential areas.
Service standard:
1, the plant configuration is basically reasonable, the trees and shrubs are complete, the green space is sufficient, and there is basically no exposed land.
2. There are many kinds of tree species, with deciduous trees as the basic tree species and a certain number of shade-tolerant shrubs, shade-tolerant perennial flowers and lawns to beautify the environment.
3, flowers and trees grow normally, pruning in time, no obvious dead branches and pests. The rate of missing trees is less than 4%. The flower shortage is below 5%. Trees basically don't need nailing and binding.
4. The green space is clean and tidy, without sundries, piles, scaffolding and encroachment, and the facilities are basically intact, without obvious man-made damage.
Septic tank cleaning fee
Charging standard: 0.30 yuan/square meter
Remarks: Clean regularly to ensure normal use.
Vehicle parking fee (bicycle, tricycle, two-wheeled motorcycle, three-wheeled motorcycle)
Services: Look after bicycles and other vehicles.
Service standard: special parking space, supervised by special personnel.
Remarks: The charging standards set by district and county price bureaus shall be implemented.
Motor vehicle parking fee
Charging standard: 150-2 10 yuan/vehicle/month.
Service standard: Check the parking permit carefully.
Remarks: This fee is charged for special parking lot and parking space. At the same time, the fee will be paid to the owner's parking permit. If the vehicle is lost, the charging unit shall compensate according to the relevant provisions.
Management cost
Charge standard: 2.40 yuan/square meter/year for general residence.
Class B residence is 2.82 yuan/m2/year.
Class A residence is 3.50 yuan/m2/year.
Service content:
Organize to take over the house and equipment.
Go through the formalities of moving in, renaming, changing rooms, etc.
Calculate rent.
Establish housing management account books and files.
Organize house safety inspection and make house repair plan.
Deal with breach of contract and check out.
Establish a system of property management committees and hold regular congresses.
Other expenses for organizing property management.
Service standard:
Organize the handover and acceptance of housing equipment, and complete the handover and acceptance on time with good quality and quantity.
Improve and perfect all kinds of basic materials of housing management, account books, reports and atlas, etc. meet the requirements, and are complete and accurate.
Organize the daily management and maintenance of housing equipment in the community, and do a good job of return visit in time. The monthly return visit rate is not less than 15%.
Maintenance fee for residential facilities.
Charging standard: 1.00 yuan/square meter/year.
* * High pressure water pump fee and TV antenna fee
Service content: J.Z. (House Certificate) Zi [1996] No.274.
Minor repair cost
Charge standard: 2.36 yuan/square meter/year for general residence.
Class B residence is 3.54 yuan/m2/year.
Class A residence is 4.72 yuan/m2/year.
Service content: According to the notice No.521of J.F. Xiuzi [1994].
Service standard:
Complete the zero maintenance task index, and the zero maintenance timely rate reaches 100%.
Water and electricity maintenance shall not exceed 24 hours, and civil engineering maintenance shall not exceed 3 days.
Remarks: Minor repair works
Daily maintenance work aimed at repairing minor damage in time and keeping the original damage registration of the house.
The comprehensive average annual cost is below 0% of the current cost of 65438+ managed houses.
The maintenance cost of public houses accounts for 38.7% of the maintenance cost.
Medium repair fee
Charge standard: 5.42 yuan/square meter/year for general residence.
Class B residence is 7.06 yuan/m2/year.
Class A residence 8. 19 yuan/m2/year.
Service content: According to the notice No.521of J.F. Xiuzi [1994].
Service standard: basically keep the intact rate of houses unchanged.
Remarks: medium repair works
A small number of main components need to be moved or demolished, but the scale and structure of the original house should be maintained.
The one-time cost of the medium repair project shall not exceed 20% of the new construction cost of the similar structure of the building.
After medium repair, more than 70% of the houses must meet the requirements of basic integrity or integrity.
Medium repair works are mainly suitable for general damaged houses. The maintenance cost of public houses accounts for 38.7% of the maintenance cost.
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