Which department complains about community noise?

1. Which department complains about noise disturbing people in the community?

The environmental protection department is responsible for the noise problem in this community. Owners can first report to the property management company, and the property management company will come forward to coordinate and solve it to stop its noise pollution. At the same time, the owner can call 12369 to complain to the local environmental protection department, or directly contact the local urban management department or 1 10 for negotiation. According to the emission standard of community noise in China, the noise standard of residential areas should be controlled between 45 decibels and 55 decibels. If the noise exceeds this standard, it is noise disturbing people.

Second, what should I do if noise disturbs people upstairs?

According to the provisions of the Civil Code, "the neighboring owners of real estate should correctly handle the neighboring relationship according to the principles of favorable production, convenient life, solidarity and mutual assistance, fairness and reasonableness." Property owners shall not abandon solid waste in violation of state regulations, and discharge harmful substances such as air pollutants, water pollutants, soil pollutants, noise, light radiation, electromagnetic radiation, and China's Law on the Prevention and Control of Environmental Noise Pollution. "When using household appliances, musical instruments or other family entertainment activities, you should control the volume or take other effective measures to avoid environmental noise pollution to surrounding residents." It is stipulated that when such neighboring rights are infringed, first of all, they should promptly report to the relevant departments (property and neighborhood committees) and ask for help; However, if mediation fails, they can bring a lawsuit to the court in accordance with the above-mentioned legal provisions, demanding that the obstruction be removed and the losses be compensated.

Legal basis:

Noise pollution prevention and control law

Sixty-ninth grass-roots mass autonomous organizations shall guide the owners' committee, property service providers and owners to stipulate the requirements for noise pollution prevention and control in the property management area by formulating management regulations or other forms, and the owners shall abide by them.

Article 70 Grassroots mass autonomous organizations, owners' committees and property service providers shall promptly dissuade and mediate the social noise disturbing people in areas where noise-sensitive buildings are concentrated; If dissuasion or mediation fails, you can report or complain to the department responsible for the supervision and management of noise pollution prevention and control in social life or the department designated by the local people's government, and the department that receives the report or complaint shall handle it according to law.