My residential property service is said to be a five-star standard. How to evaluate the star rating of a property company? Is there an evaluation basis?

From high to low, it is set to one, two and three service levels. The higher the level, the higher the property service standard; According to the Standard of Service Level of Property Management in Ordinary Residential Quarters.

According to the operating rules of "Service Level Standard of Property Management in Ordinary Residential Quarters" (for Trial Implementation), this standard is divided into three service levels from high to low according to the different needs of property services in ordinary residential quarters. The higher the level, the higher the property service standard.

According to the different needs of ordinary residential quarters for property services, this standard is set to three service levels from high to low: first, second and third. The higher the level, the higher the property service standard. The services at all levels in this standard consist of six main contents: basic requirements, housing management, maintenance of facilities and equipment, assistance in maintaining public order, cleaning service and greening maintenance management.

Extended data:

Provisions on relevant requirements of property management services in ordinary residential quarters:

1. Organize regular inspections of facilities and equipment used by * * * *, and make inspection records. If maintenance is needed, it will be repaired in time. If it belongs to the scope of major and medium-sized repairs or needs renovation, it shall timely prepare plans for maintenance, renovation and renewal and plans for the use of special housing maintenance funds, report and make suggestions to the owners' assembly or the owners' committee, and organize maintenance or renovation according to the decision of the owners' assembly.

2. According to the actual service life of the house, check the usage of the * * * part of the house. If maintenance is needed, it belongs to the scope of minor repairs, and timely repair will be organized; Belong to the scope of large and medium-sized repairs, timely prepare maintenance plans and plans for the use of special housing maintenance funds, submit reports and suggestions to the owners' assembly or owners' committee, and organize maintenance according to the decision of the owners' assembly.

Baidu Encyclopedia-Service Level Standard for Property Management in Ordinary Residential Quarters (for Trial Implementation)