The individual sued the property for failing to meet the service standards.

In the process of providing property services, property companies also have standards for property services. Generally speaking, they need to meet the corresponding standards, and the property service is qualified. So what should the property company do if it can't meet the service standards of the property company? Next, I will bring you detailed knowledge of what to do if the property fails to meet the service standards, hoping to help you.

1. What should I do if the property fails to meet the service standards?

First, propose to the owners' committee that the owners' committee should supervise the property and improve the service standard. If it still can't meet the requirements, then terminate the contract and hire a property management company. Of course, if the service provided by the property management company is really poor, then at this time, the owner must collect evidence to prove that the property management company has obvious breach of contract, and then go to court to sue the property management company and ask the property management company to refund the property fee.

Second, what are the main responsibilities of the property management company?

(1) Property maintenance management: A property management company shall, in accordance with the national property management standards, carry out maintenance and technical management on the properties it manages, including housing safety and quality management, housing maintenance technical management, housing maintenance and construction management;

(2) Property equipment management: the property equipment managed mainly includes water supply and drainage equipment, gas equipment, heating equipment, ventilation equipment and electrical equipment;

(3) Property environmental management: Property management companies have the obligation to manage the environment of residential quarters, so as to make it meet the standards set by the state, including pollution prevention, environmental cleaning and environmental greening.

(4) Property safety management: Property management companies should take various measures to ensure the personal and property safety of owners and house users, manage the public security of the community, manage the fire safety of the community, and manage the vehicles and personnel entering and leaving the community.

3. What does the property management fee include?

According to the relevant provisions of the Measures for the Administration of Property Service Charges jointly issued by the National Development and Reform Commission and the Ministry of Construction, the property fees paid by the owners include the following nine aspects:

(1) To manage the salaries, social insurance and welfare expenses of service personnel according to relevant laws and regulations;

(two) the daily operation and maintenance costs of the * * * parts, facilities and equipment of the property;

(three) the cost of cleaning the property management area;

(four) the cost of greening and maintenance in the property management area;

(five) the cost of maintaining the regional order of property management;

(six) the office expenses of the property related service personnel;

(seven) depreciation of fixed assets of property management enterprises;

(eight) * * * property, * * * facilities and equipment and public liability insurance costs;

(nine) other related expenses agreed by the owner.

The above is about what to do if the property fails to meet the service standards. If the property company can't meet the service standards of the property company, there will be disputes at this time. If you have other legal questions, welcome to the online legal consultation platform, and online lawyers will give you professional answers.