What are the basic principles of property management?

Property management is very important to our life. It is precisely because of the maintenance of property personnel that we can ensure the cleanliness of our residential environment and the comfort of public facilities. Share with you the situation of property management ~

Brief introduction of property management

Property management refers to the activities that the owners manage or entrust the property service enterprises or other managers to manage the buildings, facilities, equipment, places and venues owned by the owners, and distinguish all buildings and buildings, places and facilities within the building division; The Property Law stipulates that the owner can manage the property by himself or entrust the property service enterprise or other managers to manage it.

Property management can be divided into narrow sense and broad sense; In a narrow sense, property management refers to the activities that owners entrust property service enterprises to maintain and repair buildings and their equipment, municipal public facilities, greening, sanitation, transportation, living order and environmental appearance according to the entrustment contract; Property management in a broad sense should include the process of joint management by owners and the management process entrusted by property service enterprises or other managers.

Basic principles of property management

(1) Principle of clear rights and responsibilities: In the property management area, the rights and responsibilities of owners, owners' assembly, owners' committee and property management enterprises should be very clear, and the rights and responsibilities of all departments of property management enterprises should be clear. All owners in a property management area form an owners' meeting,

The owners' committee is the executive body of the owners' congress. Property right is the basis of property management right, and owners, owners' assembly or owners' committee are the main body and core of property management right. (II) Owner-led principle: Owner-led refers to taking the owner's needs as the core and putting the owner in the first place in property management activities. Emphasizing the leading role of owners is the fundamental difference between modern property management and housing management under the traditional system.

(3) Service first principle: Every job we do is service, and property management must adhere to the principle of service first.

(4) Unified management principle: only one owners' meeting can be established in a property management area, and a property management enterprise can implement property management in a property management area.

(e) The principle of professionalism and efficiency: unified management by the property management company does not mean that all the work must be undertaken by the property management company itself.

Property management companies may entrust special services within the property management area to professional enterprises, but may not entrust all property management within the area to others. (VI) Principle of reasonable charges: funds for property management are the material basis for good property management. Property service charges should follow the principles of reasonableness, fairness and adaptability between charges and service standards. To distinguish the nature and characteristics of different properties, the owners and property management enterprises shall make an agreement according to the relevant provisions. The fees charged should be acceptable to both owners and users, and they feel that the quality and price are consistent and the value is worth the money. Property management special maintenance funds shall be managed and used according to law. Property management companies can increase their income by implementing paid services and diversified operations.

(7) The principle of fair competition: Property management is the product of socialist market economy.

In a market economy, an open, fair and just competition mechanism should be implemented. When hiring a property management company, we must adhere to the bidding system, and the client will issue a tender. Generally, there should be more than three property management companies bidding, and the bidding should be open and fair. (VIII) Principle of handling affairs according to law: The problems encountered in property management are very complicated and involve a wide range, and the whole property management process is always inseparable from laws and regulations. The property service contract signed according to law is a normative document with legal effect and the basic basis of property management.