Job Recruitment Website - Property management - How to complain about unreasonable charges
How to complain about unreasonable charges
1. The complaint charging method is as follows:
(1) Complain to the Price Bureau that the early property charges must be approved by the Price Bureau, which has the right and obligation to supervise the property companies.
(2) Complain to the Housing Authority that the Housing Authority is the industry management department of the property company and has the obligation to deal with the violations of the property company;
(3) Complain to the Consumer Association. According to the relevant regulations, the realty service enterprise shall provide corresponding services in accordance with the stipulations of the realty service contract. The realty service enterprise fails to perform the realty service contract, causing personal and property safety damage to the owner, and shall bear corresponding legal responsibilities according to law.
2. Legal basis: Article 39 of the Consumer Protection Law of People's Republic of China (PRC).
Ways to resolve disputes Where a dispute arises between a consumer and a business operator over the rights and interests of consumers, it can be resolved through the following channels:
(a) negotiated settlement with the operator;
(2) Requesting consumers' associations or other mediation organizations established according to law to mediate;
(three) to complain to the relevant administrative departments;
(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;
(5) bring a lawsuit to the people's court.
Second, what materials are needed for the complaint?
1. Basic information of the complainant and the respondent, including the complainant's name, ID number, address, postal code, contact telephone number, etc. Name, address, postal code, contact person, telephone number, etc. The respondent's;
2, the time, place and process of the damage and the negotiation with the operator;
3. Relevant evidence;
4. Clear specific requirements.
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