How to solve the problem of "difficult management and control" by using special maintenance funds for residential buildings

Special funds for house maintenance are "life-saving money" and "emergency money" for houses. Whether the special fund can be safely withdrawn and used smoothly is related to the public's sense of security and happiness in living. Recently, Xinhua News Agency reporter found that hundreds of owners of Shi Sheng Oriental Trade City in Nanchang, Jiangxi Province had a dispute with the property of the trade city around the legality of the special maintenance fund of 510.3 million yuan. How to break the dilemma of "difficult management" of special maintenance funds for commercial housing? Xinhua news agency reporters launched an investigation on this.

Housing maintenance funds have been withdrawn. Owner: Can the dead still sign?

20 19 June, when the owner of the trade city was preparing to withdraw special maintenance funds, he found that as early as five years ago, the maintenance funds had been withdrawn by the property service company of the trade city by more than 5130,000 yuan. According to the Measures for the Administration of Residential Special Maintenance Funds and other relevant regulations, the withdrawal of funds must be signed by the owners who account for more than two-thirds of the total construction area and the total number of people. What surprised the owners even more was that they did see the signature document agreeing to withdraw in Nanchang Housing Provident Fund Management Center.

"There are many signatures in it, and we have been impersonated!" The owner's representative pointed out the suspicious points on the signature document to the reporter one by one:

-The signature is wrong. Deng Hongxuan, the owner of this property certificate, pointed to the signature after the house number corresponding to the property certificate and said that none of them were signed by himself. There are other owners whose names have also been misspelled.

-The signature is fake. Shopkeeper Hong Shouhong told reporters that he has several shops in the Trade City, but the signature of the corresponding shop on the document is "Ren". On the same material, there are other shops that appear twice with different signatures.

-Some signatures have been dead for years. Wan Lizhen, the owner's family, reported that her brother-in-law, Ge, passed away in June, 201year, but the signature publicity materials submitted to the management department in February, 201year were all marked with Ge's signature.

However, the property management company said that the withdrawal of funds was approved by a specified number of owners, in line with relevant procedures.

Proof: I can't remember the details of the property, and the supervision is true and false.

The reporter learned that Nanchang Housing Fund Management Center is the custodian of the special maintenance funds of the Trade City. The relevant person in charge told the reporter that at that time, after receiving the application materials of the property, the center asked the property to publicize the relevant signature materials according to the regulations and take photos on the spot to collect evidence. Within 5 working days after the materials were publicized, the center did not receive any complaints from the owner. Since then, the center has also randomly selected 18 owners for telephone return visits, and they all agreed to apply for the use of the housing maintenance fund.

The reporter asked the relevant person in charge of the property service company about the authenticity of the signature. The person in charge told the reporter that the owner signed the name at that time and the materials were publicized, but the details such as the completion time of the specific signature, the owner's signature or the tenant's signature were not clear.

Zhang Li, deputy dean of the School of Law of China University of Political Science and Law, said that according to the regulations, relevant management agencies should bear the legal responsibility of "checking" the withdrawal and use of special maintenance funds. If the "investigation" is not true, even if the so-called "self-responsibility" clause is written, the responsibility cannot be shirked. If some building inspection systems lack their own building inspection ability and the system idles, it may directly affect the safety of special maintenance funds and deepen the contradiction between owners and property.

Governance innovation may become a breakthrough to solve the "difficulty in management and control"

It is understood that the problem of "difficult control" of housing maintenance funds has a long history. According to statistics, from 20 14 to 20 18, the number of disputes over special housing maintenance funds in China increased year by year.

Chen Huabin, a professor at the Law School of the Central University of Finance and Economics, believes that some current systems are complicated and difficult to operate for owners who really need funds. It is difficult to effectively restrict those who are greedy for funds and have malice.

Experts believe that new technical means may bring the possibility to solve the dilemma of low efficiency and high cost of traditional audit methods. In Shenzhen, the owners ensure the authenticity and efficiency of the owners' voting through online and offline parallel voting. Online, the owner fills in the real information of the owner through the official account of "Shenzhen Property Management Public Service" WeChat, carries out face recognition and binds the housing community, and then uses the voting decision function to vote. Off-line, the Industry Committee and the Property Management Office publicly place closed ballot boxes for the owners to deliver paper tickets. Generally, workstations, neighborhood committees, industry committees, management offices and owners' representatives stationed in street offices will open boxes to check and count the votes, so as to ensure the truthfulness, openness and legality of voting.

Chen Huabin suggested that while strengthening technical support means, we can refer to the practice of changing the audit system into the filing system in some places to simplify the procedures for using maintenance funds, which not only ensures the safety of funds, but also makes the "sleeping" funds really play a role. According to Xinhua News Agency