Summary of Annual Property Management Work of District Housing and Construction Bureau

In 20 18, with the guidance and help of the Municipal Housing and Construction Bureau, according to the requirements of the city's property management and the main points of the housing property management in XX district in 20 15, with the goal of "improving management quality, strengthening supervision, standardizing management procedures and improving service level", the healthy development of property management in our district was comprehensively promoted. The property management of XX Community in 20 15 years is summarized as follows:

First, the basic situation of property management

In 20 15, the property management in our district will continue to follow the requirements of the new property management system of "city guidance, district responsibility, specific organization of towns and streets, and community responsibility", strengthen the training and study of managers, continue to implement the renovation of old residential areas, actively mediate property conflicts and disputes, pay close attention to the service quality of property enterprises and comprehensively improve the service level of property management. At present, there are 52 communities, 6 14 residential quarters (buildings) with a living area of17.2 million square meters, 72 residential quarters with owners' committees and 73 residential quarters with professional property management, with a property management coverage rate of 76%. There are 10 1 enterprises that implement property management within their jurisdiction, and there are 62 property service enterprises registered in our district, including 4 with second-class qualification, 52 with third-class qualification and 6 with provisional qualification. At present, there are 1 national property demonstration communities, 2 provincial property management demonstration communities, 12 municipal property demonstration communities and 15 district-level property demonstration communities in the whole district. We mainly focus on the following tasks:

Second, the main practices

(1) Carefully organize and put forward reasonable suggestions for discussion and study at all levels. This year, our district has completed the investigation and inspection of the property management work and the renovation of old residential areas in our district by the Municipal People's Congress, the Commission for Discipline Inspection, the District People's Congress, the CPPCC and other units. In order to successfully complete the discussion and research at all levels and provide reasonable property management suggestions to the decision-making level, we have made careful preparation and analysis, organized experts in charge of leaders and collecting property management suggestions and opinions in various towns and streets, carefully prepared to check the exchange points, and actively provided good practices and main problems in current management. Successfully completed the discussion and research work at all levels.

(2) Find out the situation in detail and continue to implement the renovation of old residential areas. This year, the basic information of about 700 residential quarters in the whole region, such as construction units, property rights units, building area, heating conditions, community leaders and property management, was updated statistically, and the number of old residential quarters and property management residential quarters was sorted out and summarized in time, providing a basis for doing a good job in property management and maintenance and transformation of old residential quarters. According to the requirement of "Ten Practical Things for People's Livelihood" in XX District Government's 20 15 work report, that is, it is necessary to renovate 10 old residential areas throughout the year. This is after the renovation of old residential areas in the city was well received by the majority of owners last year, our district actively responded to the maintenance and renovation of old residential areas, and according to the experience of the Municipal Bureau in renovating old residential areas, the government will bear two-thirds of the renovation funds. The owner undertakes one-third of the renovation funds, and after many investigations, asks for Jane's opinions on the renovation of old residential areas. Among the 46 old residential areas reported, 10 residential areas were selected, including * * * roof maintenance 440 1 m2, hardened pavement 34 1 m2, waterproof floor 4000 m2, etc. At present, the maintenance and renovation of old residential areas have been fully completed, which has solved the outstanding contradiction of property management in some old residential areas.

(C) innovative ideas, and gradually deepen the evaluation of property management. First, the owners' forum was widely held. We use the experience of Xiguan office for reference to promote the owners' forum in the whole region. Every quarter, at least one owner's forum will be held in each property community, with the participation of owners, property companies and property management personnel in towns and streets. Owners talk about problems and suggestions in residential property management, and the property company can answer them on the spot, and the time limit for on-site reply is clear. At the same time, Xiguan office also held a reception day for property managers, who regularly received and answered the complaints and suggestions of owners in the residential property office every month. Through the activities of the owners' forum, property companies also clearly feel that the relationship with the owners is harmonious, contradictions and disputes are easily solved, and the community is also harmonious. The second is to implement the property meeting system. The regular meeting of property management in our district has been carried out for 4 years. Through the meeting on the first Monday of each month, we can not only convey the management spirit of the higher authorities in time, but also expand the knowledge of property management of the participants through training, regularly and accurately grasp the problems existing in property management of towns and districts, conduct analysis and research, explore solutions, and improve the level of town and street managers. This year, towns and streets also actively promote the regular meeting system of property management. After the regular work meeting in the district, they held a regular meeting of the heads of property enterprises in the district, timely conveyed the property management requirements of the city and district, listened to the service reports of property enterprises, fully grasped the property management situation in the district, actively helped solve the contradictions and disputes in the district, and effectively improved the property service level. Third, actively carry out the activities of evaluating excellence first. In order to encourage the advanced and set a good example, our district continued to carry out the inspection and appraisal activities of property communities, selected 15 outstanding property enterprises, re-examined and determined 5 district-level demonstration communities, and listed 4 property enterprises with poor management services and low satisfaction of owners as rectification enterprises. At the same time, 16 property enterprises (communities) and 6 district-level demonstration communities that passed the assessment last year were awarded.

(4) Serving the people and vigorously resolving property conflicts and disputes. First, carry out "one-on-one guidance" to improve rectification activities. In order to find and solve the problems existing in residential property management in time, urge to improve the overall level of residential property management, and further deepen the "one-on-one guidance" to improve the rectification activities, 77 full-time housing property managers were re-issued the "one-on-one guidance" to improve the rectification activities, and the relevant requirements were clarified. Full-time staff should visit the corresponding residential quarters at least twice a month to guide the residential property management. At the same time, reflect the outstanding problems in the community to the town street. Towns and streets should report on the development of "one-on-one guidance" publicity and rectification activities at the monthly meeting, and earnestly do a good job in this publicity and rectification activity. Second, vigorously resolve the contradictions and disputes in the property community. In order to facilitate the inspection and supervision of the handling of contradictions and disputes in property communities, we distributed law enforcement recorders to towns and streets, and used them to record and feedback the problems existing in property communities in time. This year, the whole region * * carried out three major investigations and rectification of property conflicts and disputes, and carried out major investigations and rectification of our district 10 1 property enterprises and 173 property community. 255 photos of problems were taken with law enforcement recorder, and 43 rectification notices were issued at the scene, urging property enterprises to rectify contradictions and disputes in the community in time, and * * * mediated 6544 cases of Wuli New Village in Qunzhong Road. The third is to promptly rectify the property issues that the masses require political feedback. The 38th issue of this year's "People Asking about Politics-Talking about Cadres' Style" is about property management. We organize the owner's representative to ask questions in time. According to 32 cases of property conflicts and disputes involving politicians in our district, the person in charge is determined, and the leaders in charge lead the team to conduct special investigation and handling in time, and solve and reply within the prescribed time limit to ensure that the property problems involved by politicians are solved in time and answered satisfactorily.

(5) Learn and communicate, and comprehensively improve the overall level of property management services. This year, * * * organized seven special property training visits in the whole region, and more than 600 property managers from 8 towns/streets1kloc-0/property service enterprises and 52 communities received training and study. Relying on the resources of the jurisdiction, we should learn from the people and things around us and vigorously carry out the study and exchange of property management. First, vigorously publicize the experience and methods of property management in Xiguan office, and organize more than 0/00 housing and property management leaders in the whole region to visit Xiguan to learn from the good management experience and methods such as the owners' symposium and the regular meeting of property enterprises held by Xiguan office. Through learning, everyone feels that they have learned something useful and learned something. The second is to give play to the leading role of Dongling property enterprises, and use the standards of Dongling property national demonstration community to organize units and enterprises to learn the advantages of Dongling property computer room maintenance and daily management. Under the active guidance of the district, towns and streets such as Wolong Temple and Xijie Office took the initiative to go to Xiguan to exchange and study, while property companies such as Alliance and Chaoyang spontaneously visited Dongling Property Company, and it became common for property management units and service companies within their jurisdiction to learn from each other. The third is to organize property management specialist and assistant exam. In July, more than 0/00 property management specialists and coordinators in the whole district were organized to take a closed-book examination on the knowledge of housing and property laws and regulations at the Party School of the District Committee, and the rankings of individuals and units with good assessment results were announced, and the outstanding individuals were given material rewards, which received good results.

(VI) Give full play to advantages and lead the healthy development of the industry with "Property Association". According to the policy of "serving enterprises, guiding self-discipline and standardizing development" of XX District Property Management Association, promote the healthy and orderly development of the industry. This year, the Association organized training, exchange and other activities for property enterprises, and organized the second general meeting of property members. The general meeting re-elected the association institutions, strengthened the leading members and summarized the work of the association. The property association established a column of enterprise style by using the network and the residential property management platform. 16 the property management company introduced its own enterprise characteristics in the column of enterprise style and publicized the advanced deeds of excellent property management companies. The association also prepared a cultural performance with the theme of "Celebrating New Year's Day and Welcoming the New Year". At present, we have collected 17 cultural programs from property companies, and are stepping up rehearsals to show our property industry on the first day of the New Year.

(seven) actively explore and comprehensively carry out the pilot work of the use of maintenance funds. In order to ensure the timely maintenance of damaged parts of residential houses, the normal use of public facilities and equipment, and safeguard the legitimate rights and interests of house owners, this year, our city launched a pilot project on the management and use of residential special maintenance funds in our district. The use of the owner's residential maintenance funds shall be investigated and accepted by the street, audited and reported by the District Housing and Construction Bureau, and approved by the Municipal Housing and Construction Bureau. In order to make good use of the "old-age money" of ordinary people's houses, according to the new tasks, we will organize towns and streets to conduct training in time, introduce management measures for the use of maintenance funds, and accept and guide the use of special maintenance funds for houses in time. At present, eight towns and streets in the whole region are familiar with the procedures for using maintenance funds, and * * * five towns and streets have accepted the use of maintenance funds of about150,000 yuan in six communities during the year, which has solved the problem of owners' housing maintenance well.

Third, the next step

(1) Further strengthen training and learning. First, increase the number of visits and studies by property management personnel, learn the management experience and methods of nearby units at the same time, go out and learn advanced urban management experience, and comprehensively improve the property management level of our district. The second is to increase the training and study of the owners' committee. By organizing the training and exchange study of the members of the owners' committee, we can improve the quality of the owners' committee, clarify its responsibilities, obligations and responsibilities, consciously safeguard community stability, and give play to the supervision and coordination role of the owners' committee. The third is to strengthen the exchange and study of property enterprises. At present, the management level of property enterprises in our region is uneven, and there is a big gap between enterprises, which also affects the improvement of the overall level of property management in our region. Next, we will improve the exchange and study of property enterprises in our district by guiding Jie Zhen, and then gradually learn to improve the overall service management level of property enterprises.

(two) to carry out special rectification of property management. At present, the special rectification of property management is an important task arranged by provinces and cities to comprehensively improve the service level of property management and solve outstanding problems in property management. It is necessary to take this special rectification as an opportunity to further strengthen the management of property enterprises, improve their property quality, resolve various contradictions and disputes, and guide property enterprises to strengthen their service concept and implement standardized management and large-scale operation.

(3) Explore and study the management measures of trade committees. Industry Committee is the main force of residential property management, and its role is directly related to the harmony and stability of residential areas. Judging from the current management of community committees, many problems remain to be solved. Next, we will further explore and study practical management methods.

extreme

During the "Twelfth Five-Year Plan" period, under the correct leadership of the county party committee and the county government, with the specific guidance and strong support of the higher authorities, our bureau closely focused on the construction goal of county-level medium-sized cities, took planning as the guide, vigorously promoted the construction of key projects, strengthened the supervision of the real estate market, vigorously carried out the supervision and management of the construction market order, and steadily promoted rural cleaning projects and the renovation of dangerous houses. The work is summarized as follows:

I. Achievements of Urban and Rural Construction in the Twelfth Five-Year Plan and 20 15

(A) improve the planning system

1, revision of county master plan. The revision of the county master plan (20 13-2030) was started in 2013. It was approved by the municipal government on August 26th, 20 14 and reported to the provincial housing and construction department for the record on September 30th, 20 14.

2, the main city planning and special planning. According to the "County Master Plan (20 13-2030)", we will carry out detailed urban planning and special planning and design. The control planning of 1 1 square kilometer in the main urban area and the eastern area has been completed; Special planning has been completed 16 items, all of which have passed the expert review organized by the Municipal Planning Bureau. Among them, nine professional plans, including gas professional planning, greenway professional planning, green landscape system professional planning, water supply professional planning, drainage professional planning, education professional planning, medical facilities professional planning and environmental sanitation professional planning, have been adopted by the county government executive meeting.

3. Planning of beautiful countryside. Two batches of construction plans for 88 central villages in beautiful countryside were completed. 20 15 the planning task of the second batch of 36 central villages has been completed, and all of them have passed the evaluation by the expert evaluation Committee of XX County Planning Commission. 13 the planning scheme of the provincial demonstration center village has been reviewed and approved by the meeting of directors of the planning Committee.

4, planning management and township planning guidance. Strengthen the management of planning approval and handle "one book and three certificates" according to law. In 20 15, * * held 20 business meetings of the Planning Bureau, meetings of directors of the Planning Committee 1 1 times, 7 meetings of special committees of the Planning Committee, 62 land for planning projects were approved, planning and design conditions were reviewed for 26 1 month, planning and design schemes were approved for 83 times, and site selection and land for construction projects were handled. 42 rural planning permits, and sent letters to the Urban Management and Law Enforcement Bureau *** 18 times for violating urban and rural planning, requesting to deal with illegal construction. Guide towns and villages to complete the renovation of important areas and areas to be developed and built.

At present, a planning system with overall planning as the key link, professional planning as the support, urban design as the supplement and detailed planning as the goal has been formed.

(2) The pace of urban infrastructure construction has been accelerated.

According to the Four-year Action Plan for County Construction (20 13-20 16), based on road engineering, upgrading engineering and governance engineering, urban infrastructure construction has been gradually improved.

1, the construction of Zegou Resettlement House, Huatai Phase II Resettlement House and Datong Phase II Resettlement House was started in Chengnan District, and the comprehensive renovation project of Guangming Avenue, Nanhuan West Road, Huarun Road, Taoyuan Farmers' Market and fishermen's landing project in Chengnan were implemented, and the construction tasks of Nanhuan Road, Haihe South Road, Datong Road and Yinxingyuan were completed, and the preliminary work of Chengnan Square and Nanhuan West Road Phase II was carried out.

2. The completion of the North Ring Road and Qingfa Avenue in Chengbei District marks the realization of traffic circulation in Chengbei District; With the implementation of Watergate Park's landscape around the pond (Phase I), 357 Canal Greening, Chengbei Forest Belt and Chengbei Botanical Garden, the landscaping quality in the north of the city will be improved. Improve public facilities by building the farmers' market in the north of the city, the military and civilian west road and the county hospital of traditional Chinese medicine.

3. Road projects such as Guoyang Road, Shuimentang Road and Park Road West Section have been completed in Guoyang XX District. The landscape on the east side of Guoyang Canal, Liaocheng Road, Shuimentang Road and the west side of Sports Center is being fully promoted. Administrative service center, planning exhibition hall, cultural museum, business room of public security bureau, sports center of judicial and environmental protection building, resettlement house project in Xindian District and resettlement house project in Guoyang Road have been put into use one after another.

4. The construction of Chengdong Sewage Pumping Station has been completed, and the urban rainwater and sewage pipe network has been built for more than 60 kilometers. The urban tap water emergency project and the East Lake drinking water source protection project were fully completed.

(3) Housing security and real estate management have been gradually deepened.

1, the task of building affordable housing has been implemented. A total of 5,905 sets of public rental housing were started, and 5,243 sets were allocated for occupancy. The rental subsidy for low-income families with housing difficulties was added 1038. Among them, in 20 15, the goal and task of housing security work in our county is to start construction of 557 public rental houses, grant housing rental subsidies to 160 households, and renovate shanty towns to 1632 households.

2, the implementation of dynamic management system of housing subsidies. By the end of 20 15, there were 3,362 households in 10, * * (among which 167 households were newly added), and * * granted 8.826 million yuan of subsidy funds throughout the year, exceeding the new tasks. Strictly implement the dynamic management system in distribution, attach great importance to auditing and rechecking, and combine with relevant departments to compare and comprehensively review the information of family members who enjoy housing subsidies at the end of 20 14 and newly applied families, * * * cancel and withdraw 20 households, and implement dynamic management to reduce the number of households without reducing the number of households by 98.

3. The transformation of shanty towns has progressed steadily. In 2065438+2005, new shantytown renovation 1632 sets (households) were added, and the renovation plots were Fudong residential area and south shanty towns. Among them, the resettlement house for the shed reform project in Fudong Community has started construction; The preliminary work of Zegou resettlement house in Chengnan shed reform project has been completed, and the project bidding is under way; The preliminary work of the resettlement house in Datong Phase II of Chengnan shed reform project has been completed, and the construction site is currently being leveled.

4. The healthy development of property management. The first is to strengthen the supervision of the real estate market. Strictly regulate the pre-sale (sales) behavior of commercial housing in real estate development enterprises. Up to now, 20 15 * * *, 4,360 households have registered and issued house ownership certificates; Commodity house pre-registration 2 156, ownership certificate 2853, other registration160; The commodity house has been filed 1693, with an area of179,500 m2 and an amount of 780.76 million yuan; 450 second-hand real estate transaction certifications; About 622 evaluations were completed (including 580 mortgage evaluations with an evaluation amount of about 650 million yuan; There are 42 transaction procedures evaluated, with an evaluation amount of 32 million yuan), and the mortgage registration is 6 12. The second is to strengthen the supervision of residential property. Give priority to mediation, supplemented by guided intervention, and establish a property dispute case registration system, with a special person in charge and multiple parties running the business together. From June 1 day to June 10, the county * * collected special funds for property maintenance of 4122,000 yuan. Third, strengthen termite control and house safety appraisal. Strengthen the propaganda of termite control work and improve people's understanding of termite harm. Since the beginning of this year, we have undertaken new housing prevention projects 13, with a construction area of 360,000 square meters; Completed termite control project 17, with a construction area of about 220,000 square meters; There are 22 termite control review projects with a construction area of about 360,000 square meters; Completed 76 house safety appraisals, with a construction area of 6,543,800+3,000 square meters.

(4) The construction of popular projects in villages and towns progressed steadily.

1, the renovation of dilapidated houses in rural areas * * * investment1.70 billion yuan, which improved the living conditions of more than 5000 households/kloc-0. In 20 15 years, the provinces and cities arranged 2,800 households in our county for reconstruction, and the reconstruction fund was 310.9 million yuan. The indicators and funds for reconstruction have been arranged to be implemented in 3/kloc-0 townships and economic development zones, and the operating rate and completion rate have reached 100%.

2. The cleaning project * * * invested 39 million yuan to build 2 1 garbage transfer stations, 2 garbage incineration stations and 8 station-vehicle integrated transfer stations to achieve full coverage of villages and towns; In 20 15, the rural cleaning project in our county was combined with the "three lines and three sides" inspection, and the situation of garbage stacking, garbage cleaning and garbage transfer in prominent positions in market towns and beautiful countryside was evaluated monthly and quarterly. In view of the problems found, the notification system was implemented, and through a series of measures such as supervision and inspection, rectification and rectification, the environmental sanitation of market towns and beautiful countryside was obviously improved.

3. The main work of fishermen's ashore resettlement has been completed, and 9 14 fishermen who meet the resettlement conditions have been approved. The information has been entered into the "Fishermen's Living Information Management System" of the Ministry of Housing and Urban-Rural Development, and has now entered the distribution stage.

In 4.20 15 years, the investment in small town construction was 2.8 billion yuan. At present, it has invested 2.6 billion yuan, mainly concentrated in key towns such as Yaoli Town, Changji Town, Madian Town and Ji Meng Town. Li Xiwei Manor in Madian Town was successfully declared as a national-level traditional village, and funds were sought for the construction of small towns in Changji Town 1 10,000 yuan.

Page 1: Summary and Work Plan of the 12th Five-Year Plan of the Township Housing and Construction Bureau Page 2: Further Standardization of Construction Industry Supervision and Management Page 3: Key Work Plan of the 13th Five-Year Plan and 20 16