What is the implementation plan for the rectification of residential property management?

Property management is closely related to people's lives. In recent years, social, economic and environmental benefits have become increasingly significant, with good development prospects. The following is for reference.

Model essay 1

In order to consolidate the achievements of our town in building a national civilized city, do a good job in preparing for the evaluation and inspection of the 20xx National Urban Civilization Index, vigorously carry out the environmental sanitation rectification work of various property management communities in our town, and further strengthen the property management work in our town, through research, the specific work implementation plan is formulated as follows:

First, improve the organization and strengthen leadership.

In order to strengthen the organization and leadership of residential property management and renovation, a leading group for residential property management and renovation in Tang Yin Town was established. The specific members are as follows:

Team leader: XXX

Deputy leader: XXX

Member: XXXXXX

Second, the work objectives

The service enterprises that implement the * * * residential project should strictly follow the provisions and requirements of property laws, policies, regulations and related management documents, as well as the contract agreement of project entrusted services, conscientiously implement the management and service work of the * * * residential project, comprehensively carry out comprehensive improvement of environmental sanitation in residential areas, and realize the goal of creating a civilized city according to the time requirements.

Carry out rectification work in an all-round way, effectively change the "dirty, chaotic and poor" appearance of the community, actively promote the work of the owners' committee for the preparation of the community, vigorously rectify the environment of the community, implement and introduce property management units, establish and improve various long-term management systems, achieve the goal of rectifying and creating a civilized city, and strive to create a beautiful, comfortable and warm living environment.

Third, the focus of work

* * * A * * * residential area * * * is managed by facilities and equipment.

1, drainage and sewage pipes are unobstructed. Such as: open ditch dredging and capping, septic tank cleaning, sewer dredging, manhole cover without damage, pipe network repair basically intact.

2. Outdoor roads should be smooth, neat and intact, basically kept intact, and shall not affect the passage of pedestrians and vehicles.

3, water supply, power supply facilities to maintain health, maintenance in place, the implementation of normal. Such as street lamps, corridor lights, elevators and other public equipment are basically intact, and there are emergency response plans.

* * * Two * * residential vehicles, safety management.

1, the community basically implements closed management.

2. Fire fighting equipment and facilities are basically in good condition, security personnel are serious and responsible, and a 24-hour duty and patrol system is implemented.

3. Orderly parking management of motor vehicles and non-motor vehicles in the community.

* * * Three * * * Community health and greening maintenance management.

1, the sanitation facilities are relatively complete. Garbage cans are set at designated points in the community, and cleaning staff are equipped to carry out daily cleaning work.

2, no unauthorized occupation of public * * * parts piled up sundry, sanitary and clean without dead angle phenomenon.

3. Maintenance of greening in residential areas should be trimmed in time every day, without illegal destruction and occupation of green space for captive poultry, and dogs should be properly managed.

Four. working hours

All communities and related property management service enterprises should strictly follow the work deployment of the Development Zone Management Committee and the spirit of the implementation plan of this work, carefully organize, concentrate time and go all out, and comprehensively complete the environmental sanitation rectification work in the region according to the overall plan and implementation steps.

Verb (abbreviation for verb) job requirements

* * * A * * attaches great importance to it and forms a joint force.

All communities and property service enterprises should unify their thinking, raise their awareness, closely combine the property management and environmental sanitation rectification work in our town with the evaluation and inspection work of the national urban civilization index, strengthen the organization and leadership of the rectification work, make careful arrangements, form a joint force, clarify the responsibilities, tasks and target requirements, and ensure that the organization, implementation and management of the rectification work are in place.

* * * 2 * * * Strict assessment to ensure effectiveness.

The town cultural, educational and health office and the town construction office should take the lead in organizing property management companies and community neighborhood committees, make every effort to carry out special inspection and appraisal activities of environmental sanitation rectification activities in the property management community, and strictly follow up and implement them throughout the process to ensure that the rectification work is effective.

Fan Wen 2

According to the deployment of the Municipal Commission for Discipline Inspection on the rectification work and the main points of the rectification work in our city in 20xx, combined with the actual situation of the property management industry in our city, this work plan is formulated.

I. Guiding ideology

Conscientiously implement the spirit of the plenary session of the Municipal Commission for Discipline Inspection, take Scientific Outlook on Development as the guide, adhere to the concept of people-oriented and governing for the people, focus on the practical problems existing in the city's property management industry, solidly carry out rectification and governance of property management, and seriously solve outstanding problems that harm the interests of the masses, so as to provide a strong guarantee for promoting the scientific development of property management.

Second, the work objectives

According to the spirit of the * * plenary session of the * * session of the Municipal Commission for Discipline Inspection and the directive spirit of the report meeting on property management rectification, the city's property management rectification work will conscientiously implement the superior deployment, and with the unified leadership of the Municipal Commission for Discipline Inspection and the joint efforts of relevant departments, achieve the following objectives: First, combine the optimization of economic development environment with the rectification of property management, and combine the problems existing in the industry to raise the management service behavior of property service enterprises to the optimization of the city's economic development environment, so as to enhance the importance of property service enterprises in optimizing the economic development environment. Two, conscientiously implement the key work of environmental construction in our city, serious "five no", strengthen study, raise awareness, and strictly implement various rules and regulations, especially the attendance system and vacation system. , and it is strictly forbidden to "eat, take, get stuck and want" in the work, and establish a good image of the department; Third, strengthen supervision means, establish the idea of serving the people, further standardize administrative behavior, strengthen service awareness, solve hot and difficult problems that the people care about, broaden the channels for complaints from the masses, widely accept supervision from all walks of life, and handle public consultations and complaints in a timely manner.

Three. Main tasks and division of responsibilities

* * * a * * focus on strengthening the legal system construction of property management. With the support of the Municipal Commission for Discipline Inspection, the Implementation Opinions on Strengthening Property Management was drafted and submitted to the Municipal Commission for Discipline Inspection for promulgation and implementation. Strengthen the supervision of key links in property management. Standardize the entry and exit process of the property market, firmly grasp the "six" key links of the qualification management of property service enterprises, the bidding and tendering of early property management, the filing of early property management, the completion and acceptance of property projects, the implementation of property management houses and the withdrawal of property service enterprises from project management, strengthen administrative supervision according to law, and safeguard the legitimate rights and interests of all parties in property management according to law. While strengthening supervision, we will form a working situation in which all departments work together to build a harmonious community.

Time limit for completion: 20xx at the end of June.

Lead department: Housing Security Bureau

Responsible departments: Municipal Legislative Affairs Office, all districts, Construction Bureau, Planning Bureau and Industry and Commerce Bureau.

* * * II * * * Strengthen the supervision of the industry. Strictly correct the behavior of arbitrarily lowering the service standard or charging only without service, promote the standardization of service in the property industry, and protect the basic rights and interests of the people. The first is to carry out training for owners' committees. In combination with promoting the work of community property service stations, special training for community and industry committees will be held to guide the owners' committees to play an effective role, promote the formation of self-management and self-restraint mechanisms for owners as soon as possible, and give full play to the functions of owners' committees in safeguarding rights and interests according to law. The second is to strictly implement the bidding system for property management. Supervise the separation of real estate development and property management, encourage powerful and reputable property service enterprises to participate in the competition and support them to become bigger and stronger. The third is to strictly regulate the behavior of service charges in the real estate industry. Accelerate the work of grading standards for property services in residential quarters, implement high quality and good price, reflect the consistency of quality and price, further promote the "menu" mode of property services, and effectively improve the transparency of service charges.

Time limit for completion: 20xx65438+end of February.

Lead department: Housing Security Bureau

Responsible departments: District * * *, Price Bureau

* * * Three * * * launched activities to create a property company that the owners are satisfied with. This year, the Municipal Property Office will organize the establishment of a team of property management supervisors, and at the same time carry out appraisal activities to create a property company that the owners are satisfied with. Through the above carriers, improve the supervision and implementation mechanism of property management. Guide the industry to handle the following five aspects: First, handle the relationship between the community and the property, and establish a benign interaction mechanism between the community and the property; Second, we should deal with the relationship between the owners and the property management companies, and improve the service awareness and skills of the property management companies; Third, handle the relationship between the new area and the old area, and handle the relationship of coordinated development through relevant systems and incentive measures; Fourth, we should handle the relationship between daily management and emergency management and improve our ability to deal with emergency management; Fifth, we should handle the relationship between public management and property management companies, sort out the boundaries between public services such as water, electricity, hot gas and property services, and clarify the scope of property management.

Time limit for completion: 20xx65438+end of February.

Lead department: Housing Security Bureau

Responsible departments: Environmental Office of Municipal Commission for Discipline Inspection, * * * * communities in all districts, urban management, construction bureau, planning bureau, environmental protection bureau, water supply and drainage, heating, power supply, gas supply, communication and other units.

* * * Four * * * breakthroughs have been made in affordable property management. In view of the problems existing in the property management of old residential areas, we will further explore the management of affordable property, and through various measures such as organizing caring action, good neighbor action and new housekeeper action,

Promote the management of abandoned buildings and plan to set up 40 community property service stations.

Time limit for completion: 20xx65438+end of February.

Lead department: Housing Security Bureau

Responsible departments: districts, finance bureaus and civil affairs bureaus.

Four. Work measures and guarantees

* * * A * * * Work Measures

City Property Office takes the opportunity to promote the rectification of property management, thoroughly solve the problems that affect and restrict the development of the industry, and strictly deal with illegal enterprises that infringe on the rights and interests of the people. Focus on the following three aspects. First, pay attention to how to standardize service behavior. 20 12 Relevant normative documents should be issued from the aspects of standardized management and service, so as to clarify the responsibility scope of property management and public service units and solve the problem of division of maintenance and management responsibilities such as water supply, heating and drainage. With the support of the Municipal Commission for Discipline Inspection, the responsibilities of property management services and public services were clarified. The second is to standardize the check-in charges. In view of the problem that the property company collects the decoration deposit and unreasonable charges, it is necessary to study the specific work measures to standardize the charging behavior in conjunction with the price department. Establish a charging price publicity system, comprehensively publicize the enterprise level, community level, service standard and charging standard, and regularly publicize the service cost, which not only constrains the property company to provide services according to the standard, but also urges the owners to fulfill their obligations according to the standard. The third is to carry out regular training. At present, the service level is too low, and the service procedures, processes and responsibilities are not clear. In particular, front-line personnel lack job training corresponding to service standards. In this regard, we will comprehensively carry out property management training, carry out multi-level job training, and improve the service level. The fourth is to strengthen the investigation, coordination and mediation measures of property complaints, explore a platform for mediation of disputes, provide legal support for owners' reasonable demands, and safeguard their legitimate rights and interests.

* * * II * * * Safeguards

The first is to strengthen organizational leadership. Property management office attaches great importance to the rectification of property management. In order to conscientiously implement the spirit of the * * plenary session of the * * session of the Municipal Commission for Discipline Inspection and the work conference on optimizing the environment for economic development in the whole city, a leading group for special rectification work of the Property Office was established and implemented.

The second is to strengthen the sense of responsibility. All departments should conscientiously perform their duties, focus on the focus of rectification work and the hot spots of people's complaints, effectively solve the problems strongly reflected by the people, clarify their responsibilities, and achieve practical results.

The third is to strengthen coordination and cooperation. Communicate with relevant departments from time to time, study measures and methods to solve problems, and report major problems to the State Council State Council Office for Correctional Services in time.

Verb (abbreviation for verb) organizes leadership.

Team leader: * * *

Member: * * *

There is an office under the leading group, located in the supervision room of the bureau, which is responsible for comprehensive coordination and supervision and implementation.

Fan Wen 3

It is of great significance to further rectify and standardize the property management community, improve the living environment of residents and promote the construction of harmonious communities. According to the requirements of "Notice of Fuzhou Real Estate Administration on Printing and Distributing", combined with the specific situation of our city, the following work plan is formulated.

First, set up a leading group to strengthen organizational leadership.

In view of the current hot and difficult issues in property management, strengthen leadership, led by the Municipal Construction Bureau, and set up a special governance coordination group for the market order of residential property management in our city in conjunction with communities and streets, responsible for studying and formulating the work plan, and responsible for the supervision, guidance and coordination of specific implementation. Focus on standardizing market order and service behavior, enhance the image of the industry, and promote the harmonious and healthy development of property management. Team leader: Chen Guifeng * * * Director of Construction Bureau * * *, deputy team leader: Zhuang Qiang * * * Deputy Director of Construction Bureau * * *, members: Chen Naiqiu * * * Chief of Real Estate Development Management Section, Chen Puer * * * Member of Real Estate Development Management Section of Construction Bureau * * *, Lin Xuegui * * * Member of Real Estate Development Management Section of Construction Bureau * * *. Contact: Lin Xuegui Tel: 85 197229.

Second, clear tasks and implement work responsibilities.

Adhere to the principle of "treating both the symptoms and root causes and comprehensive management", strengthen rectification through the combination of self-examination and self-correction of property service enterprises and inspection and supervision of industry authorities, the combination of comprehensive standardization and key promotion, and the combination of special rectification and long-term management, so as to achieve the purpose of promoting the obvious improvement of property management in urban residential quarters and strengthening industry management, and strive to achieve remarkable results in special actions.

Third, organize and implement the measures step by step.

* * * Pre-preparation and mobilization deployment stage * * * Early August to August 10 * * *

1, mobilization stage. Property management departments, communities, streets, and property service enterprises unify their thinking, form a * * * understanding, and formulate specific work plans and distribution implementation plans. .

2. Conduct a comprehensive investigation on the implementation of specialized property management in residential quarters in the city.

3. Make a work plan. All property service enterprises should carry out self-examination and self-correction, and formulate rectification and upgrading plans for property projects according to self-examination, and clarify specific work objectives, contents and responsible persons. The improvement plan of property project should be reported to our bureau for the record before August 20.

* * * II * * * Self-examination and self-correction stage * * * From mid-August to1early October * * *

1. Hold mobilization meetings on governance of various property service companies. Arrange enterprises to carry out self-examination and self-correction, truthfully fill in the "Self-examination Form for Rectification of Property Service Enterprises", complete the rectification of existing communities by themselves before September 5, and submit a written rectification report to the coordination group.

2, according to the evaluation criteria of demonstration projects, take the form of pre-service and follow-up, and strengthen the guidance for newly declared property service enterprises to create demonstration projects. At the same time, for the existing demonstration projects that have passed the provincial and municipal assessments, "looking back" measures will be taken to strengthen inspection and supervision.

3. Intensify daily inspections, order property service enterprises to rectify within a time limit when problems are found, and carry out special actions to improve property management norms in combination with property enterprises and management service projects as the main contents of this year's qualification examination and evaluation.

* * * Three * * rectification and spot check stages * * * from mid-June 65438 to mid-October 165438 * * *

1. Order property enterprises to do a good job of rectification. If the rectification work is not implemented, relevant measures will be taken to urge the property service enterprises to implement it.

2. Conduct spot checks on property communities with serious individual problems.

Fourth, strict work requirements to ensure phased results.

* * * A * * * Strengthen leadership and organize implementation.

1, improve thinking and unify understanding. Property management is an industry related to the people's livelihood of thousands of households, and it is the basic work to improve the living environment of residents and promote the construction of a harmonious society and urban civilization. All property service enterprises should fully understand the importance and necessity of this work and enhance their sense of urgency and responsibility in doing this work well.

2. Implement responsibilities. Strengthen the daily supervision of standardizing and upgrading special actions, track the progress of the project and master the work dynamics. For property companies that do not pay attention to special action ideas and work poorly, interviews, notifications, exposures, etc. will be adopted to urge the implementation of standardized and upgraded property project implementation plans. Those who refuse to rectify, implement or implement the work plan shall be punished in accordance with the relevant provisions and recorded in the enterprise credit file until the qualification certificate is revoked.

* * * 2 * * Strengthen supervision and inspection. Strengthen the dynamic supervision of the performance of project contracts of property service enterprises, and arrange no less than 1 working day to conduct spot checks and inspections on property service projects every week. For the problems found in the inspection, issue a written rectification notice, urge the property service enterprises to rectify within a time limit, and do a good job in the inspection.

* * * Three * * * Support industry development. Increase industry support, help the excellent and the strong, guide and guide property service enterprises to upgrade their qualification level, expand their business scale and expand their business projects. Focus on cultivating a number of brand enterprises with good reputation, strong market competitiveness, high owner satisfaction and good service, and promote the improvement of property management level and service quality in the city.

* * * Four * * Strengthen publicity. Strengthen dynamic communication in the form of briefing and information submission, and communicate the situation from top to bottom. At the same time, organize news media to publicize typical demonstration projects, expose and report violations of laws and regulations, standardize the main behaviors of all parties, guide owners to support and actively participate in property management activities, and create a good public opinion atmosphere conducive to the healthy development of the industry.

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