What are the responsibilities of the property management company?

Property companies need to have a deep understanding of security, fire protection, leasing, contract management, investment attraction, office administration and customer service management in property management, and be able to manage each department independently; The following is the responsibility of the property company I sorted out for you. Welcome to study and reference, it will certainly help you.

What is the responsibility of the property management company?

1. Receive and review daily complaint records, inspection reports and management logs, and follow them up;

2. Prepare and arrange the staff scheduling table of this department, and be responsible for arranging, guiding, supervising and assessing the work of the staff of this department;

3. Handle the owner's complaints and record them. Stop illegal operation or behavior in time or deal with it according to regulations, and report important events to the service manager;

4. Require department personnel to issue payment notices of various fees to the owners on time, urge subordinates to collect all property service fees and other fees in time, count the collection rate of various fees and report to the service manager;

5. Track the emergency and report to the service manager;

6. Prepare the annual work report of the department;

7. Be familiar with the management system, charging standards, customers and the planning of the jurisdiction, the distribution of all kinds of houses and public facilities, and master the direction, location and distribution of all kinds of pipelines;

8. Organize and arrange to collect, sort out and archive the owner's files (including decoration) and various forms and records in the service office on a regular basis to ensure the completeness and effectiveness of the archive records;

9, responsible for regular statistics, analysis of service quality, and put forward the rectification plan;

10, responsible for the daily training of employees in this department, making training plans, and implementing them after being approved by the service manager;

1 1. Assist the engineering department to organize major, medium and minor repairs and updates of buildings, facilities and equipment within its jurisdiction, as well as the owner's decoration review, supervision and management;

12. Complete other tasks assigned by the leaders.

What is the responsibility of the property management company? 2.

1, responsible for the management of the property department;

2. Organize employees to provide services such as public order, cleaning, greening maintenance, operation and maintenance of houses, equipment and facilities to the jurisdiction according to the entrustment contract of property management and laws and policies related to property management;

3. Be responsible for formulating and improving the rules and regulations and preventive measures of subordinate departments, guiding the property management department to deal with public emergencies, and organizing preparations and drills for various disposal methods;

4. All kinds of safety accidents and hidden dangers within the jurisdiction of the property should be carefully verified, responsibilities should be clearly defined, and suggestions should be put forward;

5. Guide and inspect the cleaning, sanitation, environmental greening and beautification work within the property area, and establish and improve the effective quantitative management operation process of cleaning and greening;

6. Be responsible for maintaining communication with relevant local government departments, community neighborhood committees, owners' committees and major customers (owners) to ensure good relations with them.

What are the responsibilities of the property management company?

1. Register customers' inquiries, suggestions and complaints, follow up, coordinate and handle problems;

2. Responsible for managing and maintaining customer data and customer relationships;

3. Be responsible for the connection between property delivery and property management company;

4 responsible for the supervision, inspection and assessment of the service quality of the property service company, and organize the customer satisfaction survey.

What are the responsibilities of the property management company?

1, responsible for the organization, management, supervision and coordination of various services in property and shopping malls;

2. Responsible for coordinating and handling the needs of customers and merchants, statistically analyzing complaints, formulating rectification measures and supervising their implementation;

3, responsible for the daily affairs of the community, shopping malls, patrol the property cleaning, security, greening, check the operation of various facilities and arrange maintenance in time to ensure the normal operation of various facilities, and follow up in time when problems are found;

5. Responsible for organizing the collection of property service-related fees, property service fees, merchant rents and utilities;

What is the responsibility of the property management company?

1, fully responsible for the investment promotion of the factory buildings, office buildings and dormitory buildings in the company park, and complete the investment promotion target on time;

2. Be responsible for drawing up the annual work plan, achieving the work objectives and managing the park operation;

3, responsible for the daily work of the management office, organize the implementation of safety and fire inspection and management, deal with all kinds of emergencies;

4. Responsible for public order management, cleaning, greening and maintenance, and operation and maintenance of houses, equipment and facilities in the park;

5. Responsible for team building, improve the cultural quality, work ability and business skills of managers, and do a good job in the assessment of departmental employees;

6. Responsible for the visit and reception of the park and the communication and coordination of relevant government units;

7. Implement and assist in improving the company's various management systems and operational procedures.

What is the responsibility of the property management company?

1. Prepare and improve customer relationship system process documents;

2. Coordinate and handle all kinds of customer complaints, and be responsible for handling and following up related events;

3. Assist the customer service centers of various projects to carry out customer opinion survey activities;

4. The normal promotion of customer relationship maintenance activities of each project company;

5. Be responsible for collecting and investigating market information, bidding for external projects and business tracking. Responsible for the docking and handling of the work of property associations and industry units.

6. Complete other tasks assigned by superior leaders.

What is the responsibility of the property management company?

1, familiar with the pipeline maintenance and operation standards of water supply and drainage system in residential quarters;

2, familiar with the heating pipeline maintenance standards, etc. ;

3. Familiar with the operation and maintenance standards of distribution equipment in residential quarters and office buildings.

4. Be familiar with the performance and operation methods of various equipment in power supply system and high voltage distribution room.

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