Responsibilities of the lobby front desk

The front desk of the lobby is responsible for the safety and environmental management of the lobby, and even informs relevant departments if abnormal problems are found; Responsible for the management of lobby rest area, maintain the environmental order of rest area, and actively serve customers in rest area; The following are the responsibilities of the front desk in the lobby that I carefully collected and sorted out. I hope it helps you. If you like, you can share it with your friends around you!

Responsibilities of front desk in lobby 1

1, responsible for property service and property management of commercial plaza, and collecting fees;

2. When new merchants enter the site, they are responsible for handling the entry formalities and following up and coordinating various matters during the renovation;

3. Timely report and handle emergencies (such as safety accidents and property safety caused by water leakage);

4. Update the merchant information in time, send a letter to sign the bill and file it in time, and improve the merchant file.

5, complete other work assigned by the leadership.

Responsibilities of lobby front desk 2

1. Receive visitors and inform the building management company timely and accurately.

2. Get a temporary pass and do a good job of registration.

3. Be familiar with the service process of reception in the lobby, and master the knowledge about advance payment and previous courtesy service skills. '

4. Pay attention to customer dynamics, receive guests well, listen to customers' opinions and consultations, maintain on-site safety work, and complete other tasks assigned by superiors.

5, understand the common sense of property customer service,

Responsibilities of lobby front desk 3

1. Responsible for daily customer reception and guidance at the front desk;

2. Assist department managers and supervisors in personnel recruitment, entry and exit, etc.

3. Be responsible for answering company calls, registering and transmitting important information;

4. Supervise and check the daily attendance;

5. Send and receive express delivery and clean up the front desk area;

6. Handle other administrative affairs.

Responsibilities of lobby front desk 4

1, responsible for the daily reception and service of office customers, with dignified appearance and standardized language;

2. Handling the tenant's front door card;

3. Express delivery of office departments, distribution, receipt and registration of office supplies and transportation cards;

4, weekly meeting minutes document editing, public * * * area cleaning;

5. Report the summary of building inspection problems of various departments to the official account of WeChat and follow up the follow-up completion;

6. Other tasks assigned by superior leaders.

Responsibilities of lobby front desk 5

1, guide customers to divert and accept customer consultation;

2. Maintain the order of the sub-venue and manage the service environment of the sub-venue;

3. Identify high-quality customers and recommend target customers to account managers in time.

Responsibilities of lobby front desk 6

1. 1 Greet customers, do a good job of reception according to service standards, and provide quality reception services;

1.2 Answer/transfer calls timely and accurately, record messages and convey them in time when necessary;

1.3 Register the passenger flow information of the exhibition hall and report the relevant statements of the exhibition hall;

1.4 send and receive company mails, newspapers and articles, and do a good job in registration management and forwarding;

1.5 Obey the work arrangement and deployment of superiors, adjust the degree of teamwork, and improve work efficiency.

Responsibilities of lobby front desk 7

Responsible for the reception and consultation of visiting business households in the lobby;

Provide all kinds of value-added services for building owners;

Responsible for the normal working conditions of all public facilities and equipment within the jurisdiction;

4. Assist in distributing and delivering newspapers subscribed by the owners.

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