What are the problems and difficulties in property management at present?

1) Problems left over from development and construction. The problems left by the development enterprises have caused the contradiction of property management in the later period. The supporting parts of the community, especially the waterproof and pipe network construction, failed to meet the quality requirements, and freezing and leakage occurred from time to time. The warranty of the development enterprise is not timely, which causes the owner to petition.

(2) The owners' committee is difficult to set up, and the owners' self-discipline mechanism is not perfect. The main reasons are that the implementation methods of guiding and supervising owners' self-management by sub-district offices and community neighborhood committees are not clear, the owners' awareness of participation is poor, and the owners' meeting lacks procedural legal norms. At the same time, due to the non-standard operation of the industry Committee, some residential areas have experienced the phenomenon that the property company has exceeded its authority or the industry Committee has been manipulated by a few owners, resulting in the failure to protect the legitimate rights and interests of most owners.

(3) The relationship among community neighborhood committee, owners' assembly and owners' committee is not harmonious. The specific meaning and responsibility of community neighborhood committees to guide and supervise the owners' congress and owners' committee are not clear, and their organizational structure and personnel quality can not meet the requirements of exercising this function. Some owners' congresses and owners' committees do not accept the "supervision and guidance" of neighborhood committees, and even object.

(d) Lack of detailed service standards and price system. The service quality standard and pricing standard of property management are not clear, and there is a lack of consultation basis between owners and property companies, which also makes it difficult to mediate a large number of property disputes.

(5) The service level of the realty service enterprise. According to the current standard of collecting property management fees, the low profit of property companies leads to their unwillingness or inability to hire high-quality employees. The employees recruited are generally laid-off workers or migrant workers with low knowledge and uneven quality. In property management, they can't meet the requirements of the owners, which leads to the owners' dissatisfaction with the property service companies and a few owners don't pay the property service fees. At the same time, some property companies can't deal with the problems encountered by owners wholeheartedly, and their services are limited to appearance management, lacking the necessary humanized management of property management; A few property companies do not have high requirements for the staff of community management, which leads to the staff being limited to "coping" and lacking the working standard of "doing their best".

(VI) Cognitive bias of a few owners. Many owners regard property services as "everything" and ask property companies to solve many problems that are not within their responsibilities. When the problem is not solved, they will not solve it through positive channels with a positive attitude, but simply and radically refuse to pay the property service fee, which will lead other owners to follow suit, making the default of property service fee a common phenomenon and causing a vicious circle; Some owners have resistance to the paid service of property management, overemphasizing rights, unwilling to undertake obligations, disobeying management, and disorderly decoration, construction and parking occur constantly; There are also some owners who ask for the establishment of owners' committees or play a role when they need to protect their rights, but they don't pay attention to it when they need owners to exercise their rights and are indifferent to the management of the community. For example, the selection of property service enterprises and the establishment of owners' committees, some residents think that property management is dispensable, and public security, greening and environmental sanitation should be managed by the government, and they are unwilling to pay for "services".

(7) Property management in old residential areas. Houses in old communities were generally built in the 1990s. At present, there is basically no professional property management in the old residential areas in our county, and some scattered and open residential areas are mostly welfare houses, mixed with low and dilapidated bungalows; And through the housing system reform, the vast majority of welfare houses have become private ownership, and the unit management before the housing reform has become the property owner's own management after the housing reform, resulting in a vacuum phenomenon of property management. There are many problems in public security, fire fighting, maintenance and repair of public facilities and equipment, environmental greening, sanitation and so on. It is difficult to improve the quality of life of residents, and the modern management mode of socialization, marketization and specialization cannot be implemented, which affects the improvement of the overall level of property management in the county.

(8) Working mechanism. The county government attaches great importance to all aspects of property management. However, due to the lack of cooperation and mutual support between various departments and units, the professionals responsible for property management and guidance are weak, and the effectiveness of property management is not obvious. In particular, functional departments with property management tasks pay insufficient attention to property management, which leads to insufficient implementation. At the same time, the system and mechanism of county property management are not perfect. At present, the Housing Management Office of the County Housing and Construction Bureau supervises, guides and coordinates the property management of the county, which is obviously weak and difficult to coordinate. It is urgent to further improve the system and mechanism of property management.