Summary and selection of property trial work

Summary should reflect the whole work or the whole picture of a work, so all aspects should be considered in the content arrangement, and no aspect should be missed in the whole work, and no link should be missed in the single work, otherwise the objectivity and comprehensiveness of the summary will be affected.

Article 1 Summary of Property Trial Work

Looking back on my work since I entered the probation period of xx for nearly a year, I can say that I have gained a lot, benefited a lot and learned a lot, but there are also many problems. In order to work better in the future, according to the requirements of the leaders, the work of one-year probation period is summarized as follows:

I. Overview of probation work

Being a property manager in a large xx company like xx has great responsibility and pressure. In order to fulfill our mission with good quality and quantity, in the past year, we focused on three tasks.

1, focus on team building. Excellent team is an important guarantee for doing a good job. Since the establishment of the security team, we have been paying attention to staffing and quality improvement. Over the past six months, our security team has become a team that can pull out, fight loudly, have strong execution and combat effectiveness, and can complete the task well.

2. Grasp the system construction. The key to orderly and fruitful work is to rely on the scientific and applicable system as a guarantee, not to stick to the rules and not to be a Fiona Fang. We have introduced a strict and feasible system of duty, succession, study and training, and standardized the management of the team, standardized everyone's behavior with the system, and ensured the completion of work tasks with the system.

3. Grasp ideological construction. Because our colleagues come from different places, different positions, different comprehensive qualities and personalities. More importantly, they are all just in their early twenties and full of blood, which is not only the need of our security work, but also the need to pay attention to in our daily work and life. Young people have great plasticity and variability.

For the problems and mistakes in the work, it is required to report them in time. If there are mistakes, they must be corrected. If there are mistakes, they must learn from them, cheer up and improve their work. Various forms of ideological and moral education have achieved practical results. Whether at work or in daily life, our team has a gratifying situation. Namely: more active work, less passive response; There are many hardships in doing things, no bargaining; Many people do good deeds, but few break the law.

Second, progress and shortcomings

I think it has always been my honor to work in xx, because I think I have learned a lot of social experiences that I can't learn elsewhere. Although the security work is not very impressive, it is really an indispensable guarantee for xx, because our work should not only protect the lives and property of customers who patronize our xx, but also protect the goods in our store. Although the work is complicated and repetitive, it has exercised my organizational and communication skills and greatly improved my communication skills.

But at the same time, I also have many shortcomings, such as my work arrangement is not very detailed. I've always wanted to design a detailed work plan for a day, so that I can be organized and have no clue when I work. In addition, I feel that my ability to deal with emergencies and emergencies is still lacking. In the future, we must communicate with outstanding employees in this field and learn more. At the same time, I will continue to learn and accumulate in my work.

Third, ability and character.

In the future work, I will try my best to correct my own shortcomings, work harder and strive for greater honor!

Chapter II Overview of Property Probation

Looking back on the customer service work of the customer service department for several months in 20XX, I was deeply touched. Over the past few months, with the care and support of leaders at all levels of the property and the active efforts of all employees in the customer service department, I have gradually matured in the process of discovery, solution and summary, and achieved certain results.

First, improve the service quality and standardize the front desk service.

20 19 is a few months since our department put forward the working policy of first inquiry responsibility system in 20xx. No matter what problems you encounter in your daily work, you can be responsible for the end without shirking. Whether it belongs to this position or not, we must follow up and implement it, ensure the inertia of all the work of the property, make the work in a benign state, and greatly improve our work efficiency and service quality.

Two, standardize the service process, property management towards specialization.

With the promulgation and implementation of the new Property Management Regulations and the improvement of other relevant laws and regulations, people's requirements for property management are getting higher and higher. Property management is no longer satisfied with the status quo of walking on the edge, but moving towards specialization, proceduralization and standardization.

In the daily management of the park, we should strictly check and strengthen inspections, and find illegal operation and transformation in the park. From the perspective of management services, we advised in good faith and stopped it in time, and communicated with the property legal adviser to formulate corresponding rectification measures, such as building a small attic privately and installing an outer balcony cover. Once found, we immediately issued a rectification notice and ordered it to be rectified immediately.

Third, change functions and establish a commission system.

In the past, the customer service department did not pay enough attention to the charging work, and there was no full-time charging staff. Building managers charge part-time jobs only on Saturday and Sunday, which leads to building managers putting inspection first and charging second. As a result, the building manager has no pressure, and it is the same whether he receives more or less, even whether he receives it or not, which seriously affects the charging rate. Therefore, from the second quarter of this year, the reform began, and the building managers were abolished, and full-time toll collectors were set up. The salary was directly linked to the charging rate, and an incentive mechanism was established to dismiss the building managers who did not adapt to the reform. Recruiting full-time toll collectors has been proved to be effective through reform. The first stage rate is increased from 55% to 58%; The second phase increased from 60% to 70%; The third phase increased from 30% to 40%.

20xx will be a brand-new few months. With the continuous improvement of my service quality and the gradual improvement of supporting facilities in the community, xx Property will move towards a higher and stronger goal. I will, as always, maintain high enthusiasm for work and greet the new month with more full spirit. * * * Strive to write a new and brilliant page for XX Property!

Article 3 Summary of Property Trial Work

I became a probationary employee of the company in xx. When I first came to the company, I was very worried about how to do a good job. But the relaxed and harmonious working atmosphere and United corporate culture of the company made me adapt to the working environment of the company quickly. In the work of this department, I have always been strict with myself, earnestly and timely doing every task assigned by the leaders. Learn from others for problems that you don't understand, and constantly improve and enrich yourself, hoping to make greater contributions to the company.

Of course, when you first enter, it is inevitable that there will be some minor mistakes that need to be corrected by the leaders; However, as a lesson from the past, these experiences have also made me mature and consider all kinds of problems more comprehensively to prevent similar mistakes from happening. Here, I would like to thank the department leaders for their guidance and help, and thank them for reminding and correcting the mistakes in my work.

With the help of what I have been doing since I joined the property management company, I have become a qualified employee who can work independently. I sincerely thank the leaders and colleagues for their concern. Now I will make a brief summary report on my thoughts, work and study in the past three months:

Since the company took over the guidance of the director and department manager, it has gradually gained a more systematic understanding of its own knowledge and greatly improved its personal quality. However, despite this, due to my carelessness, I made many mistakes during my work. I will definitely correct them actively, won't make the same mistakes again, and try my best to do a good job. The following is my summary of these three months' work:

1, actively complete the related work arranged by the leader, so as to find the leader to solve the problems in time and try to do the work well.

2, the work is in line with the reality, do a good job of research before work, analyze the key points and difficulties of the work, do a good job of details, know yourself and know yourself, in order to be invincible.

3. Consider the problem in an all-round way, grasp every detail of the work as a whole, and don't brush aside problems you don't know, so as to get to the bottom of the matter and thoroughly understand the problem, so as not to bury hidden dangers for future work.

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