The host complained that there were mice in his house. Should I take over the property?

It depends on what the situation is. If it is caused by garbage standing nearby, the pipeline in the building is not tightly closed, or the quality problems of corridor doors and residents' doors and windows, the owner will still accept and solve the complaint. If the mouse ran into the house just because the household was careless and the doors and windows were open, it would not be within the scope of property management and could not be accepted. However, for the sake of enthusiastic service to the owners, it is also a good move to help the owners deal with it, which is worth promoting. For reference only.