How to understand that property management has the dual nature of "service" and "management"

Property management company is a complex of contradictions.

Originally, the country was called a property management company, and later called a property service company.

The original security guard is now called order maintenance or something.

Simply put, property service is to serve people, that is, owners, tenants, tenants, merchants, users, customers and so on.

Management refers to the management of facilities, equipment, elevators, water pumps, fire control, monitoring, intercom, access control, Zhoujie, related venues, squares, hallways, roads, environment such as greening, sanitation, community layout, holiday dressing, etc. , public security issues, public security patrol, patrol, past management, vehicle management, customer service and a series of processes, complaint handling, relationship coordination, certification, data management, etc.

A property management company is to serve good people and manage good things. Simple things are repeated, repeated things are done seriously, sometimes very simple, sometimes very complicated, but it is really difficult! ! !