Personal Work Summary of Property Management Company

Summary is a written material to evaluate and describe the achievements, existing problems and lessons, which can make us more efficient. It's time to write a summary. So what is the format of the summary? The following is the personal work summary of four property management companies I collected for you. Welcome to reading. I hope you will like them.

Personal Work Summary of Property Management Company 1 Since I transferred to XX Property Management Office in 20xx, I have tried my best to adapt to the new working environment and post of this unit, study with an open mind, work hard and do my duty. I feel that I have successfully completed all the tasks. The following is a summary of my work:

First, consciously strengthen study and strive to adapt to work.

It's my first contact with property management, and I don't know much about the responsibilities and tasks of the comprehensive administrator. In order to adapt to the new job and working environment as soon as possible, I consciously strengthen my study, humbly ask for advice and solve doubts, constantly sort out my working ideas and summarize my working methods, and now I am basically qualified for the job. On the one hand, learn while doing, learn while doing, and constantly master methods to accumulate experience. I pay attention to the task as the traction, relying on the improvement of post learning, through observation, exploration, access to information and practical exercise, I quickly entered the working state. On the other hand, consult books and colleagues, constantly enrich knowledge and master skills. With the help and guidance of leaders and colleagues at all levels, I have never attended a meeting and have never been familiar with it. I gradually found out the basic situation in my work, found the breakthrough point, and grasped the key and difficult points of my work.

Second, focus on their jobs and earnestly perform their duties.

1. Do financial work patiently and meticulously. Since I took over the financial work of XX Management Office for one year, I have carefully checked the financial books, sorted out the financial relations, strictly implemented the financial system, and made every account well, thus ensuring the annual balance of payments and the realization of profit targets.

(1), do a good job of every incoming and outgoing account. For each incoming and outgoing account, I record it in different categories according to the financial classification rules and register it. At the same time, carefully check invoices and bills, and do a good job in bill management.

(2), do a good job of monthly routine reconciliation. According to the financial system, I refined the income and expenditure of the month, prepared financial statements regularly, and reconciled them in time according to the company's requirements. There are no omissions or misstatements.

(3) Collect service fees in time. Combined with the reality of xx, on the basis of further understanding and mastering the charging method of service fee agreement, I carefully distinguish between them and charge them regularly according to the service fee agreed by xx company, the owner and us. 20xx annual service fee has been paid in full.

(4) Control expenditure reasonably. Reasonable control of expenses is an important link to achieve profitability. I insist on starting from the interests of the company and actively assist the director of the management office in charge of financial management. Especially in the aspect of recurrent expenditure, we should strictly control procurement, consumption and supervision to prevent extravagance and waste, and at the same time put forward some reasonable suggestions.

2. Actively do a good job in copywriting management. In the past six months, I have been mainly engaged in office work, and I soon got used to the copywriting management of XX, mainly in the following two aspects:

(1), data entry and document arrangement. For the information files and relevant meeting minutes involved in the management office, I carefully input and print, make forms and documents according to the work needs, and draft statements.

(2) File management. After arriving at the management office, the systematic and standardized classified management of archives is my routine work. I use the method of combining normal maintenance with regular centralized sorting to classify and file the files, and do a good job in the registration and management of the files in and out of the warehouse.

3, pay special attention to the greening maintenance seriously and responsibly. The greening work of the community was given to me in 10. For me, this is the first time. Due to the lack of professional knowledge and management experience, there is a shortage of greening workers at present. Now it is winter, and the situation of greening work in residential areas is more severe. I mainly did the following two aspects:

(1), do a good job in the daily maintenance of community greening.

(2), serious acceptance handover.

Three. Main experience and gains

I have worked in XX for one year, completed some work and made some achievements. To sum up, I have the following experiences and gains:

1. Only by putting yourself in a correct position and trying to be familiar with the basic business can we adapt to the new job as soon as possible.

2. Only by actively integrating into the collective and dealing with all aspects of relations can we maintain a good working condition in the new environment.

3. Only by adhering to the principle of implementing the system and carefully managing the accounts can we fulfill our financial responsibilities.

4. Only by establishing service consciousness and strengthening communication and coordination can we do our job well.

Personal Work Summary of Property Management Company 2 Under the correct leadership of the company manager and the careful care of all employees, we have all seen its healthy and vigorous growth. Looking back on the busy work in recent months, it is full of comfort, no pains, no gains, small workload of financial personnel and accurate nature of work. Therefore, in an ordinary post, we must be careful, practical, conscientious and conscientious. I have learned more knowledge, accumulated more experience and overcome important difficulties. In this process, I am more familiar with the technical problems and various operational processes of property financial operation.

As one of the main functions of the company, the service department is my duty to "be a good family, manage money and serve enterprises and customers better". Over the past few months, with a high sense of responsibility and dedication, I have consciously obeyed the arrangement of the company leaders, worked hard to do all the work, and successfully completed all the tasks.

The specific summary is as follows:

1. When dealing with daily business, carefully audit in strict accordance with the company's regulations to ensure that leaders register correctly and in time.

2. Adhere to the principle, strictly control the financial revenue and expenditure according to the company's accounting system, and put the work on rigorous, meticulous, solid and practical work.

3. All finance and vouchers shall be bound and kept in time, and the management of financial files shall be gradually standardized, and the payroll of employees shall be prepared in strict accordance with the salary standards of employees and distributed on time.

4. By sorting out the management accounts of apartments and shopping malls, grasp the owner's psychology in time, adjust the charging method accordingly, and actively cooperate with the company's finance to complete the collection of property fees, shopping mall rents and property management fees in arrears this year and previous years.

5. Earnestly collect water and electricity fees and complete the task of collecting water and electricity fees on time.

In this year, the achievements can not be achieved without the support of our office team. Although there are few people, they are all excellent. Everyone did their part and completed all the tasks on time in their own jobs. Thirdly, I want to thank them. I am proud to have such a group. In addition, I want to thank the company for everything. We should help each other in the same boat, promote the development of the company with high-quality service and performance, shoulder the responsibility of the company's rise and fall, be grateful and meet the brilliant moment together.

The above is my personal summary of 20xx, please review!

Summary of Personal Work of Property Management Company: The rain is changing at dusk, and there is silence in Changgou Ryutsuki. Time flies. It has been more than x years since I came to the customer service department of XX Garden. For XX Property Customer Service Department, 20xx can be said to be a year of continuous development and striving for high-quality service. While constantly improving and perfecting all kinds of work, we have ushered in a brand-new force to join our team, and it is our unremitting pursuit to build a solid and courageous team spirit.

In this process, the work of the customer service department has been concerned and strongly supported by the company leaders, and various work systems have been continuously improved and implemented. The concept of "customer first, honesty and trustworthiness, hard work" has been deeply rooted in the hearts of managers and integrated into the daily work and life of every customer service staff. The new year is coming. Looking back on the work of the past year, there are gains and losses. Personal work in the past year is summarized as follows:

First, deepen the understanding of the company's various rules and regulations and the post responsibility system of customer service assistants.

Over the past 20xx years, I have been constantly learning and mastering the relevant laws, regulations and service charging standards of property management, and I am familiar with the basic situation of community owners, facilities and equipment. In 20xx, we devoted ourselves wholeheartedly to improving the sense of teamwork, and made continuous progress towards the goal of excellent service under the leadership of the company, which was widely supported, understood and positively praised by the owners.

Second, deeply understand and master the basic situation of the overall project of the park, integrate theory with practice, and actively participate in learning and training.

Consciously accept the training and assessment of the quality department, master the basic operation process of the customer service department, cultivate a high sense of responsibility and professionalism in the study and work, strive to do the work carefully, actively contact the construction unit to maintain the owner's home, and pay a return visit to the owner in time.

Third, implement the job responsibilities of customer service assistant and complete other tasks assigned by customer service leaders in time.

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2. Responsible for following up the waterproof maintenance work in the park, checking the water leakage on site and making records, and notifying the construction unit to repair and deal with all kinds of water seepage and water leakage ***XX households, including the maintenance loss and customers who require recovery and compensation, which have been reported to the department manager step by step for proper handling and resolution.

3. Contact the construction unit at any time to repair the civil plumbing in the responsible area, and the treatment rate will reach above XX. The rest are hidden dangers reserved by the owner in the decoration process, and the owner has done a good job of communication, explanation and treatment.

4. Responsible for handling the problems of guardrail and guardrail glass in the park and following up the maintenance results. We contacted the construction party many times and the maintenance failed. Up to now, there are still XX owners' problems that have not been properly handled.

5. In order to improve innovative and high-quality services and bring more comfortable and warm living environment to the majority of owners, we actively carry out the collection of property service fees (the default deduction of property fees caused by delayed delivery of property is not included in the settlement period. Among them, the unpaid owners need to continue to make dunning and explain the vacant houses that have not been renovated in other places, and some owners have objections to the problems left over from the maintenance of the previous projects. At this stage, the focus of work needs to be more focused on the follow-up maintenance and the handling of problems left over from construction, so as to satisfy the owners and ensure the smooth collection of property service fees.

Fourth, bring forth the old and bring forth the new, and constantly improve their own literacy and service quality.

Owner's satisfaction is the ultimate goal of property services, honing and shaping self-character at work and improving their psychological quality. For me, who is inexperienced in social work, I will inevitably encounter all kinds of obstacles and difficulties in my work, but with the help, care and tolerance of my leaders and colleagues, especially under the careful guidance of manager XX, I dare to challenge and my personality has further settled down.

I realized the importance of details in my work and life. Details are often ignored because they are "small", which often makes people feel cumbersome and too busy. Therefore, we should always keep in mind the leadership's emphasis on "fine service, generating returns and benefits from details."

20xx is a year of continuous exploration and self-pursuit. In the new year of 20xx, I will try my best to correct the shortcomings in my work in the past year, and constantly improve and strengthen in the following aspects:

1, continue to strengthen the study of basic laws and regulations on property management, and understand and master relevant laws and regulations.

2. Strengthen basic work skills such as copywriting and tabular data, and be familiar with relevant property management case analysis.

3. Further improve self-personality, improve work patience, pay more attention to details, strengthen work responsibility and cultivate work enthusiasm.

4. Communicate and learn more with leaders and colleagues, learn from each other's strengths, improve their abilities and keep up with the company's progress.

Don't think about whether you can succeed, since you have chosen the far convenience, you only care about the bitter. No matter whether there will be cold wind and rain behind us, since the goal is the horizon, what is left to the world can only be the back. Set out, you will reach your ideal and destination, work hard, you will achieve brilliant success, and you will reap your seeds. Pursue, and you will taste an upright life. Cheer yourself up and make more brilliant achievements under the leadership of company leaders in the new year.

Personal Work Summary of Property Management Company Chapter IV Work Completion of each department and post last month is as follows:

I. Training Commissioner:

1. Organize training (such as building training and fire fighting training, etc.). );

2. Assist in recruitment;

3. Complete the job description and job responsibilities of each department;

4. Collect middle-level training materials and train the corporate culture of the Property Management Office.

Second, the recruiter:

1. Recruitment has been completed. Up to now, there are 1 room manager, 1 security manager, 1 customer service center director, 1 customer service supervisor, 1 engineering supervisor, 1 personnel assistant, 5 cashiers and 65438+.

2. Collect data of other positions.

Third, the personnel assistant:

1, organize employee roster by department;

2, leave, disciplinary procedures and conversation record;

3. Issue meal cards and update attendance cards;

Complete attendance in April and July;

5. Write down the responsibilities of the apartment, housing management, property management director and marketing department;

Fourth, the remuneration assessment Commissioner:

1, completed the individual income tax declaration in 20xx1-May.

2. Establish social security accounts and complete the declaration of increase or decrease of social security personnel and the approval process of social security subsidies in July;

3. The initial determination and declaration of employees' salaries;

4. Salary budget of 4.L4 and L8 districts;

5. Pay and distribution of external security personnel;

6. China Merchants Bank opens an account and issues cards;

7. Complete the approval process of July salary and refreshing beverage fee;

8, modify the provident fund, telephone reimbursement, salary and welfare system and commission plan;