Job Recruitment Website - Property management company - What is the evaluation standard of property satisfaction?
What is the evaluation standard of property satisfaction?
Management is not in place
Due to the performance of duties by property service enterprises, cases of loss, theft, damage and damage occur from time to time.
get off work
There is a problem and no one can be found.
The service is not timely
The owner was in a hurry and the property came late.
Low service efficiency
A water pipe can't be repaired several times, and a small problem can't be solved three or five times. It's very annoying, and even "kicking the ball" and shirking responsibility.
Contraction service
Shortage of weight, doorman, as nominal, cleaning, garbage everywhere, heating, heating is not hot, patrolling, car scratching, service reduction, charging!
short-term behavior
In order to save money, if the building is not demolished and repaired according to the plan and regulations, the service life of the owner's house and public facilities and equipment will be affected.
Break a promise
You don't keep your word, your integrity is poor and you can't be trusted.
Poor service attitude
Etiquette disorder, not treating the host as a relative, but as a passer-by, with a cold attitude, rejecting people thousands of miles away, impatient and lacking in humanization.
2. Dentistry
1. Give customers a closed space.
Looking at the dental profession, many dentists have problems in space setting, which reflects the lack of awareness of customer privacy protection. So, what is the correct way? Dentistry should separate the dental care area from the waiting area and guide customers to make an appointment to register, which not only ensures order, but also protects privacy. In the information age, dentistry cannot be divorced from the times. Filial piety must keep pace with the times, blaze new trails, gain more customers' recognition and support, and finally realize sustainable management and development.
2. Check the curtain protection.
Considering the limited space of some dentists, it is suggested to prepare enough curtains to cover the clients' dental examination, and hang a "Do not disturb during the examination" sign outside. In this space, all irrelevant personnel are not allowed to enter except dentists, nurses and clients. In this case, even if the scale of dentistry is small, customers can feel full of security and the evaluation tends to be good. Moreover, on the road of protecting customers' privacy, dentistry should always be vigilant and not relax and slack off.
3. Scientific environment setting
If conditions permit, dentistry can set up a single window to facilitate communication between customers and related personnel. And when receiving customers with special needs, you can write a note to inform the dentist. In addition, the dental chair should be placed back to the door to ensure that customers will not be directly exposed during dental treatment. Finally, for dignitaries, celebrities and other customers, you can set up a "special channel" to better protect the privacy of customers.
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