It's too noisy upstairs. Can I call 12345 to complain?

You can call 12345 to complain about the noise upstairs, as follows:

1, take a mobile phone or other equipment to record noise directly;

2. Record the dialogue between the two parties in the negotiation process and confirm the evidence that the other party admitted to making noise;

3. Require the property to issue a certificate;

4, find a qualified unit for noise monitoring.

Punishment for noise disturbing people:

1. Social noise can be reported to the public security organ for handling. The method for public security organs to judge whether it is noise is that the noise standard in residential areas is between 45 decibels and 55 decibels, and if it exceeds this volume, it can be counted as noise disturbing the people. Give a warning if the noise interferes with the normal life of others; If it is not corrected after warning, it shall be fined from 200 yuan to 500 yuan;

2. You can complain to the environmental protection department about the noise generated by night construction, enterprise production and catering services. The parties may consult with the noise generator or report to the public security organ for handling, and the public security organ shall give the perpetrator administrative punishment of warning and fine according to law. Where noise pollution is caused, the competent department of ecological environment of the local people's government at or above the county level may order it to make corrections and may impose a fine.

Legal basis: Article 70 of the Law of People's Republic of China (PRC) on the Prevention and Control of Noise Pollution.

The behavior of social life noise disturbing people in areas where noise-sensitive buildings are concentrated, grassroots mass autonomous organizations, owners' committees and property service providers shall promptly discourage and mediate; If dissuasion or mediation fails, you can report or complain to the department responsible for the supervision and management of noise pollution prevention and control in social life or the department designated by the local people's government, and the department that receives the report or complaint shall handle it according to law.