What is the subway customer service property center?

Subway customer service property center is the department responsible for managing and coordinating various services and facilities in subway stations. It has the following responsibilities:

1. Customer Service: Customer Service Property Center provides passenger consultation and service, and answers questions about subway lines, fares, operating hours, etc. , and solve the questions and problems encountered by passengers.

2. Safety management: The customer service property center is responsible for maintaining the safety of subway stations, including monitoring and handling safety incidents and emergency rescue. They cooperate with the police, fire departments and other relevant units to ensure the safe operation of the subway.

3. Facilities maintenance: The customer service property center is responsible for supervising and maintaining various facilities in the subway station, such as ticket vending machines, entrance and exit gates, elevators, escalators and toilets. , to ensure its normal operation and good condition.

4. Cleanliness: The customer service property center is responsible for coordinating the cleaning team, regularly cleaning up the garbage in the subway station, maintaining environmental hygiene, and providing passengers with a comfortable and clean ride environment.

5. Operation management: The customer service property center closely cooperates with the station management personnel to coordinate the station operation affairs, ensure the normal operation of the train and the smooth entry and exit of passengers, and handle the organization of the peak passenger flow.

Generally speaking, the subway customer service property center is a department set up to meet the needs of passengers and provide a safe, orderly and comfortable ride environment. They are responsible for solving passengers' problems, maintaining facilities and coordinating the operation of subway stations.