Which department should I complain to if I encounter arbitrary charges?

Complain to the price bureau about arbitrary charges of property. The early property charges must be approved by the Price Bureau, which has the right and obligation to supervise the property company to implement the charging regulations. Complain to the Housing Authority that the Housing Authority is the industry management department of the property company and has the obligation to deal with the violations of the property company. Complain to the consumer association.

Restaurants can complain and report to the local price bureau and industrial and commercial bureau, or they can defend their rights or help the media to expose them through the 123 15 consumer rights hotline. The school collects fees in disorder, ask the administrative department of education. Hospital charges can be complained to the local health administrative department.

One of the following acts is an act of arbitrary charges:

1, set up charging items without authorization, and expand the charging scope or raise the charging standard without authorization;

2, the official activities within the scope of the duties of the state administrative organs into paid, or the functions of the state administrative organs transfer, decomposition, paid services, from which fees are charged;

3. If the charging items have been cancelled or the charging standards have been lowered, the fees will still be charged according to the original items and standards;

4, the use of authority in the name of service, charge or only charge no service;

5, did not apply for a license to charge, undocumented or not in accordance with the provisions of the use of special bills to charge;

6 other charges in violation of laws, regulations and rules.

Legal basis:

Interim Measures for Handling Complaints and Reports in Market Supervision and Management

essay

The term "complaint" as mentioned in these Measures refers to the behavior of consumers who purchase or use commodities or accept services due to their daily consumption needs, and have disputes with operators about consumers' rights and interests, and request the market supervision and management department to resolve the disputes.

The term "reporting" as mentioned in these Measures refers to the behavior of natural persons, legal persons or other organizations reporting to the market supervision and management department that operators are suspected of violating the laws, regulations and rules of market supervision and management.