Responsibilities and work contents of property management department

The property management department needs to be responsible for establishing and improving the tenant files, interior decoration materials and quality records of various services, and collecting, sorting and archiving the materials; The following are the responsibilities of the property management department that I sorted out for you. You are welcome to learn from and refer to it, which will definitely help you.

Responsibilities of Property Management Department 1

1. Manage the delivery of patients and specimens in hospital projects according to the company's standardization requirements;

2. Listen to and follow up customers' opinions on delivery;

3. Responsible for the management, guidance, training and motivation of subordinate couriers.

Responsibilities of Property Management Department 2

(1) Make the annual work plan for customer service and break it down into quarterly and monthly reports, which will be responsible for implementation and management after being approved by the management office manager;

(2) According to the overall requirements of the company's management system, formulate specific customer service quality standards and work objectives, and constantly revise and improve them;

(3) Responsible for the receiving and dispatching, registration, circulation and planning of project documents, establish receiving and dispatching ledgers, and do a good job in drafting, reviewing, printing, transmitting, supervising and checking the filing and filing management of documents and archives;

(4) Be responsible for the budget management of office supplies procurement within the project, do a good job of office supplies inventory, procurement and warehousing registration every quarter, and report to the project manager for approval; Responsible for the application of labor insurance supplies in the project, and cooperate with the company to issue and sign for it;

(5) Responsible for sorting, updating and filling in the list of business data, and archiving the business data in the project;

(6) Responsible for handling the application for secondary decoration of business households;

(7) According to the relevant decoration management system, such as house decoration application and approval. , handle the secondary renovation procedures for the business households, and establish the housing renovation files for the business households. During the construction period, supervise the daily inspection, report the problems found on site in time and issue a rectification list, and do a good job in rectification follow-up;

(8) Be responsible for the on-site status and service quality of customer service, coordinate the work of other service lines, and meet the needs of customers and the requirements of the company;

Responsibilities of Property Management Department 3

1. Take over, check and accept the park tenants according to the requirements of the company;

2. Be fully responsible for the daily administration and property management of the park, as well as the management and communication of properties of various departments;

3. Assist department leaders to manage property equipment management, property maintenance, property material procurement and property outreach relationship maintenance;

4. Be fully responsible for the maintenance and management of public security order, fire safety management and environmental management of the property in the park;

5. Coordinate the work arrangement and daily responsibilities of each team under the department;

6. Implement the property payment notice on time.

Responsibilities of Property Management Department 4

(1) under the leadership of the company's general manager and regional director, exercise the functions of management, supervision, coordination and service for the area under its jurisdiction;

(2) According to the overall objectives of the company, formulate the management objectives, management policies, key work plans and overall business objectives of the area under its jurisdiction, and implement the tasks.

(3) Be responsible for the overall operation of the area under its jurisdiction, formulate and implement the annual budget;

(4) Conscientiously implement the laws, regulations and policies on property management and services, and organize the implementation of relevant documents issued by the superior competent department;

5] According to the requirements of management system standards, make inspection plans, conduct special inspections on various departments, implement corrective and preventive measures for unqualified service projects, and accept the supervision and inspection of the owners' meeting and the superior competent department;

[6] Coordinate and handle major customer complaints in the area under its jurisdiction in time, follow up and pay a return visit in person, and report to the superior competent department;

(7) Assist in the examination and signing of foreign contracts and track the performance of the other party's contracts;

Responsibilities of Property Management Department 5

1. Be fully responsible for the property management of the sales case, and coordinate the security, cleaning, welcome, customer service, maintenance service and greening of the case;

2. Coordinate with the real estate marketing department, sales agents and other parties, maintain good communication, and timely reflect and deal with related issues;

3. Cooperate with the daily organization and arrangement of real estate marketing activities, and deal with emergencies in the case field;

4. Set up the team of each team in the sales case field, and be responsible for the performance appraisal and regular meeting of the team in the sales case field;

5. Guide the existing business in the case field, improve the service level, and carry out relevant training as a whole;

6. Regularly report the operation of the case site and the stability of the team to the superior leader.

Responsibilities of Property Management Department

1. Ensure the normal use of facilities and equipment in the building, and deal with failures and unexpected problems in time;

2. Effectively reduce and control the related expenses of building water, electricity, energy and air conditioning, and put forward reasonable suggestions;

3. Be responsible for the accounts receivable and payable settlement between the company and tenants (water, electricity, energy and air conditioning, property fees, rent, parking fees, garbage disposal fees, elevator maintenance fees, annual inspection fees, etc.). );

4. Timely and effectively convey the relevant notice provisions of large-scale properties, ensure smooth channels, and meet the requirements of engineering maintenance and facility renovation;

5, cleaning personnel management, daily cleaning supplies statistics and purchase;

Responsibilities of Property Management Department

1. On-site daily management of the apartment and handling of customer problems (customer reception, handling household occupancy, rent collection, rent withdrawal, liquidation, etc.). );

2, responsible for apartment rental, the implementation of rental information release, take effective measures to ensure the apartment rental rate;

3. Carry out daily management and service of the apartment according to the operation norms and service standards;

4. Grasp the operation status of the apartment in time and contact to arrange room maintenance;

5. Maintain social relations (customer relations, neighborhood relations) and deal with emergencies in time;

6. Make regular store operation reports according to the company's requirements, and connect with the finance department;

7. Deal with tenants' complaints and continuously improve the operation and maintenance of the apartment.

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