What does the property customer service front desk mean?

The service front desk is. Refers to the market operation activities and network operation activities that may affect customer perception. Before implementation, from the perspective of customer service, standardize related work, conduct service evaluation, optimize the implementation plan, and reduce and solve problems that affect customer perception from the source. In fact, service preposition is a form of software, hardware and service packaging. Like this kind of service, the whole front-end is in the user's network environment, which can meet the user's related application needs.

Service management

Collect, follow up and coordinate the information reported by the owners in this area. Responsible for the collection and settlement of property service fees in this area. Responsible for customer classification and relationship maintenance of owner satisfaction survey in this region. Assist in customer invitation, opinion survey and evaluation after industry talks, backstage open days and community activities. Assist customers in appeasement and deal with emergencies in the region. Be responsible for checking the general floor of the corridor in this area, and notify the corresponding personnel for handling if there is any abnormality.