When you connect reclaimed water to tap water, how do you cope with it freely?

First of all, popularize a knowledge about reclaimed water, also called reclaimed water. Refers to the treated sewage, wastewater and rainwater, and the water quality reaches a certain quality index. In other words, its cleanliness is between clean water and sewage. Recently, an intermediary platform company that manages shared and whole rented houses appeared on the Internet, which connected the drinking water source of tenants with reclaimed water, causing tenants to drink reclaimed water for up to 7 months, which triggered a heated discussion among netizens.

It is reported that this mixed-flow incident was caused by improper operation and untimely handling of maintenance personnel dispatched by maintenance suppliers who signed a contract with Freeplatform.

On September 3rd, the free customer service platform expressed its deep apologies for the mixed flow of tap water and reclaimed water in the washing machine of the tenant's home through Weibo. On the day when the problem was discovered, Free Platform contacted the waterworks, and the residential property actively negotiated to solve the problem in time. The free platform has seriously dealt with the relevant personnel of the contracted maintenance supplier, and at the same time, the relevant surrounding houses under the responsibility of the supplier have been investigated to ensure the drinking water safety of the tenants. In view of the tenant's drinking reclaimed water for seven years, Free Platform has expressed sincere apologies to the relevant tenants, and will contact the tenants to communicate and negotiate compensation plans.

I have to say that in this incident, the free platform played a very key role. Although the parties involved are mainly contracted maintenance suppliers, the independent platform can still do its best to solve the problem quickly and give relevant compensation to tenants. It shows great sense of responsibility and responsibility, does not delay, does not shirk responsibility, and has high efficiency, which is worth learning from customer service and after-sales departments in many aspects. However, no one wants such unfortunate things to fall on their own heads, so they still hope that relevant maintenance personnel will strengthen system management and train maintenance personnel in strict accordance with relevant regulations. At the same time, every maintenance supplier's staff should be conscientious and diligent, because your little mistake may endanger the health and even life safety of others.