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How to deal with overcharged property fees?
1. Require the property to show the charging permit and the evidence of the reason for the high-priced property. Owners may set up an owners' committee, and the owners' committee may ask the property to show the charging permit on behalf of the owners. If the property cannot be provided, the owner has the right not to pay the property fee (it is illegal for the property to raise the property fee privately) and can complain to the price bureau.
2. Find the housing management department to reflect the situation. At present, the property fee is a market-regulated price, and the relevant departments have not given a clear charging standard. Generally speaking, the property fee is determined according to the area, number of floors and service level of the community. If the owners feel that the collection of property fees is unreasonable, they can reflect the situation to the housing management department and safeguard their rights.
3. If the property is required to improve the property service level, the industry committee may come forward to negotiate with the property company to improve the property service level and obtain services commensurate with the property fee.
4. Replace the new attribute. Although the property fee in the early stage of the community is decided by the developer, the relevant national policies stipulate that the owners' committee can be established once the community is mature. If the industry committee is in doubt or dissatisfied with the property service of the residential area, it can conduct bidding and re-select a new property company through public bidding or agreement.
Legal basis: Article 35 of the Regulations of People's Republic of China (PRC) on Property Management, a property service enterprise shall provide corresponding services in accordance with the stipulations of the property service contract. The realty service enterprise fails to perform the realty service contract, causing personal and property safety damage to the owner, and shall bear corresponding legal responsibilities according to law.
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