Job Recruitment Website - Property management company - Which is more important, property engineering or customer service?

Which is more important, property engineering or customer service?

Property engineering is more important.

1. In terms of work, the competent department of property engineering should do a good job in team management, give consideration to post allocation, responsibility adjustment and resource support, assist department members to deal with work difficulties, and the customer service is responsible for answering/transferring calls in time and accurately, recording messages and conveying them in time, and receiving visiting guests.

2. In terms of salary, property engineering is about 6, and customer service is about 3. The work of the property engineering department is to carry out minor repairs to the public areas of the community, to operate and maintain the public facilities and equipment, to ensure the normal supply of water, electricity and electricity in the community, and to formulate plans for medium and major repairs; And provide indoor paid maintenance services to the owners.