Which department should community complaints go to?

First, which department should the complaint community look for?

Complaints about residential properties should be submitted to the Housing and Urban-Rural Development Bureau.

According to Article 48 of the Regulations on Property Management, the real estate administrative departments of local people's governments at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property service enterprises in property management activities.

1, you can complain to the property management office of the local real estate administration, which is the competent department of the property industry;

2, do a good job before the complaint. Try not to take the form of oral complaints, and try to submit them in writing;

3. Look at the property management agreement signed between you and the property management company before submission. Where the property management company failed to perform its duties, the evidence should be full and complete.

According to the provisions of Article 76 of the Civil Law, owners whose exclusive parts account for more than half of the total building area and more than half of the total number of people can dismiss the property management company with their consent.

Second, how to sign a residential property management contract

Property management contracts in residential areas can be concluded through consultation between the owners' committee and the property service enterprises. According to Article 34 of the Property Management Regulations, the owners' committee shall conclude a written property service contract with the property service enterprise selected by the owners' congress. Property service contracts shall stipulate property management matters, service quality, service fees, rights and obligations of both parties, management and use of special maintenance funds, property management premises, contract term, liability for breach of contract, etc. Article 35 A realty service enterprise shall provide corresponding services in accordance with the stipulations of the realty service contract. The realty service enterprise fails to perform the realty service contract, causing personal and property safety damage to the owner, and shall bear corresponding legal responsibilities according to law.

Third, the ownership of parking spaces in residential quarters.

1. When selling residential houses, the parking lot is not allocated according to the public building area, and the ownership of the parking lot (commonly known as property right) should be owned by the developer. Developers have the right to sell to owners. At this time, the transfer contract of the right to use the parking space signed by the developer and the owner is legal and valid and should be protected by law.

2. When the developer sells residential houses, the underground parking lot has been allocated to all residential owners according to the public construction area. Legally speaking, the property right of the parking lot should belong to all owners, and the developer has no right to sign an agreement with individual owners to transfer the right to use the parking lot, and the signed agreement should also be invalid. Residential owners need to purchase the right to use parking spaces, and shall sign a transfer agreement with the residential owners' committee or the property management company authorized by the owners' committee. In this case, only all the owners have the right to decide the right to use the parking spaces in the underground parking lot.

3. The underground parking lot was rebuilt by the civil air defense project. Although the area has not been allocated to all owners, developers have no right to sell it. Article 52 of the Property Law stipulates that national defense assets belong to the state. Article 9 of the Rules for Calculation of Commercial Housing Sales Area and Allocation of Public Building Area stipulates that the basement as a civil air defense project is not included in the public building area. As can be seen from the above provisions, civil air defense parking spaces are exercised by the civil air defense management department on behalf of the state, and such parking spaces cannot apply for real estate licenses, and the ownership does not belong to developers or all owners.

The above is a detailed introduction to the relevant content of which department a certain district complains about. To sum up, I remind you that in any community, there will be conflicts and disputes between the owners and the property. You can complain to the relevant departments.