Seek the service slogan, slogan, concept and purpose of the property management company

Enterprise tenet: high management standard and first-class service.

Service concept: show the quality of property service through cleanliness.

Demonstrate the reputation of property service through engineering maintenance

Show the image of security guards in property services.

Building the brand of property management company with customer service

Business philosophy: brand reputation first, strength and quality first.

Enterprise goal: modern property management and quality property service.

Requirements: Answer questions and be responsive.

Stick to it: the first question responsibility system.

Guarantee: You only need to tell us your requirements once!

Three in place: the owner's complaint is handled in place.

The owner's consultation answer is

Service enthusiasm

Four noes: no smoking in the host's house.

Don't drink the water from the host's house.

Don't use the host's home phone.

Don't use the master's bathroom.

Six principles: a service card, a tool kit, a pair of gloves and a rag.

A receipt and a pair of shoe covers.

The promise of digitalization

1. 24 hours a day, 365 days a year.

2. 24 hours a day, 365 days a year, the property service hotline will answer after ringing three times.

3. Receive the repair report 24 hours a day, 365 days a year, and arrive at the site in 15 minutes, and implement defect-free and interference-free service.

4. Property management, intelligent monitoring and 24-hour security service.

5. After receiving the alarm or in case of emergency, the farthest distance to the community should not exceed 3 minutes.

6. The garbage in the closed community will be tracked and cleaned up, and will not land, creating a 5-star hotel-style community environment.

7. The public access in the building meets the cleaning standards of five-star hotels.