Parking lot safety management system

I. Responsibilities of the person in charge of vehicle management

1. Manage traffic and vehicles according to laws and regulations.

2, responsible for collecting vehicle storage fees according to the provisions of the price department.

3. Be familiar with vehicle circulation and parking spaces, make reasonable arrangements, and give priority to ensuring the use of parking spaces by owners.

4. Responsible for supervising and implementing the post responsibilities of employees, conducting daily assessment of employees and filling in the daily assessment form of employees.

5. Be responsible for daily work inspection and fill in the daily vehicle management checklist.

6, responsible for external coordination and contact, handling vehicle management problems and customer complaints.

7, responsible for the legal education and professional ethics education for employees, and constantly improve the quality of service.

8, responsible for on-the-job training for employees, and make training records.

9. Report to the yard director regularly.

Second, the duties and discipline of vehicle administrators.

1. The responsibilities of the vehicle controller are as follows:

(1) is responsible for the management of cars, motorcycles and bicycles in the parking lot.

(2) Take turns to be on duty for 24 hours and obey unified scheduling.

(3) Dress in accordance with regulations, wear work cards, command and release vehicles in and out according to regulations and procedures, and fill in the vehicle access registration form carefully.

(4) Abide by the rules and regulations, go to work on time, handle the handover formalities carefully, and do not leave without leave.

(5) Charge fees according to regulations and standards, issue invoices in time and pay operating expenses.

(6) Be responsible for commanding the driving and parking of vehicles in the area and maintaining the parking order.

(7) Responsible for patrolling the roads and parking lots in the community to ensure the safety of vehicles.

(8) Responsible for the fire control of the parking lot and the cleaning of the parking lot, duty room, sentry box and car washing table.

2. Discipline of Vehicle Controller

(1) Clean and tidy, and comply with gfd regulations.

(2) Implement the company's civilized and polite language standard, pay attention to civilized service and be polite to others.

(3) Strictly abide by the handover system.

(4) It is forbidden to drink, smoke and eat while on duty: it is forbidden to have fun, meet people, read newspapers, listen to the radio and do other things unrelated to duty.

(5) Take good care of all kinds of appliances, and do not lose, damage, lend or carry them at will.

(6) Act in accordance with the law, be honest and upright, adhere to principles and distinguish right from wrong.

(7) It is forbidden to play mahjong in the property controlled by the parking lot; Gambling in disguise in the name of entertainment is not allowed.

(8) it is forbidden to unite and help each other; Don't swear, don't do things that are not conducive to unity. Abide by the regulations of staff dormitory management, and no one is allowed to stay overnight. Guests staying overnight must be approved by the person in charge of the management office.

Third, the guard management system

There should be two doormen in the parking garage, one for registering fees, and the other for directing vehicles to enter, exit and park. Its duties are:

1, strictly implement the system of succession.

2. Record the registration, charging and vehicle condition inspection of vehicles entering and leaving.

3, command vehicles in and out and parking.

4, for illegal vehicles, to stop and correct in time.

5. Check the condition of parked vehicles, and notify the owner in time if water or oil leaks are found.

6. Do a good job in cleaning the garage.

7, regularly check whether the fire control facilities are in good condition and effective, if there is any damage, should promptly notify the superior, maintenance and replacement, are not allowed to use fire water to wash the car, etc.

8. The garage doorman is not allowed to bring relatives and friends into the garage without permission, and irrelevant personnel should persuade them to leave.

9. The personnel on duty shall not sleep, play chess, play cards or do other things unrelated to duty. They should patrol frequently, observe more, pay attention to the situation of vehicles entering the parking garage and the behavior of the owners at any time, and report to their superiors in time when problems are found.

Fourth, the vehicle administrator succession system

1, shift change on time, the successor should arrive at the post 10 minutes in advance, and the personnel on duty cannot leave the post before the successor arrives at the post.

2, shift, to learn more about the last car in and out and parking, as well as the matters needing attention in this class.

3. Give the duty record and vehicle access registration form to the next shift.

4. During the shift change, the items on duty handed over by the previous shift, such as walkie-talkies and other equipment, should be counted clearly and signed on the duty record.

Five, parking lot management regulations

The management office is responsible for vehicle management, vehicle driving and parking, the parking lot director is responsible for coordinating and guiding the management of the parking lot, and the vehicle administrator is responsible for the specific management of vehicle storage, storage and distribution.

1, Regulations on Management of Vehicles Entering Parking Lot

(1) Vehicles entering the parking lot must have all valid documents, including driving license or pending documents, insurance policies, etc. The vehicle number plate should be consistent with the driving license, and the vehicle to be processed should be consistent with the certificate to be processed.

(2) The driver who enters the parking lot shall go through the parking procedures in accordance with various procedures for entering and leaving the parking lot and park the vehicle in the designated parking space.

(3) After the vehicle is parked, the driver must cooperate with the vehicle controller to make inspection records of the vehicle, lock the doors and windows of the vehicle and take away valuables. The vehicle controller has no obligation to help the driver keep things.

(4) It is forbidden for vehicles entering the venue to refuel, repair cars and try to brake, and it is forbidden for anyone to learn to drive vehicles in the venue.

(5) Vehicles and drivers entering the site should keep the site clean. It is forbidden to throw or discard wastes and sundries in the venue, and smoking is prohibited in the venue.

(6) Drivers entering the parking lot must abide by the safety and fire prevention regulations, and it is forbidden to bring inflammable, explosive, toxic and other dangerous goods into the parking lot.

(7) Vehicles, container trucks and sick vehicles with oil or water leakage exceeding the height limit of the parking lot are prohibited from entering the parking lot.

(8) If the vehicle entering the site does not obey the command of the vehicle administrator, causing damage to its own vehicle, the consequences will be at your own risk.

Note: All car owners should consciously implement the above provisions, and if they violate the above provisions, they should unconditionally obey the criticism, education and punishment of the yard management personnel. Those who make trouble without reason will be disqualified from berthing, and those with serious circumstances will be sent to judicial organs for criminal responsibility.

Six, motorcycle and bicycle storage regulations

The custody of motorcycles and bicycles is divided into two ways: monthly insurance and temporary insurance, and the management regulations of the two are different.

1. Management of monthly insurance for motorcycles and bicycles:

(1) car owners who need to apply for monthly insurance should register at the parking toll station first, pay the monthly insurance fee (the charging standard is stipulated in the price department document), and get the monthly insurance number plate;

(2) Lunar New Year vehicles are parked with license plates, and other vehicles are prohibited from borrowing and using the license plates. If users change vehicles, they need to go through the formalities in the parking lot.

(3) Monthly insurance vehicles shall pay monthly insurance premium on time every month (it can be paid in advance for many months), and overdue vehicles shall be treated as temporary insurance vehicles;

(4) Vehicles with monthly insurance should be parked in the designated monthly insurance area when entering the site, and the number plate should be hung on the insured vehicle for the vehicle administrator to check.

2, motorcycle and bicycle temporary insurance management:

(1) According to the instructions of the vehicle controller, temporary vehicles entering the site need temporary parking spots;

(2) The vehicle controller shall issue a temporary license plate and register the vehicle. The temporary number plate is divided into two identical number plates, one is hung on the temporary vehicle, and the other is carried by the owner as a vehicle pick-up certificate;

(3) After the vehicle is parked, the owner needs to pay the temporary insurance fee at the toll booth;

(4) When the temporary insurance vehicle leaves, the owner must return the license plate, and the vehicle controller will release it after checking it.

(5) Car owners are forbidden to wash and repair motorcycles in the parking lot to prevent fire accidents.

(six) the bicycle that has paid the storage fee and has the original charging voucher and storage card is lost, and the storage unit is responsible for compensation.

(7) Motorcycles that need to be kept must purchase comprehensive insurance. If the vehicle is lost, the owner will report the case in time, and the storage department will issue a certificate to assist the owner to claim compensation from the insurance company.

(8) The bicycles stored in the storage station have been idle for a long time, and the storage fee has not been paid for 3 months. The vehicle management department will clear it out of the storage station and will no longer be responsible for storage.

Seven, parking card handling and use of regulations

1, parking card processing

There are generally two ways to keep vehicles in parking lots: monthly maintenance and temporary maintenance. Monthly maintenance is charged by the vehicle, and temporary maintenance is charged by the hour. If users want to apply for monthly insurance, they can bring their certificates or certificates to the parking lot toll office and sign a parking space rental agreement with the management office. After collecting the parking space rent and management fee that should be paid in the current month, the vehicle controller will issue parking cards and electronic access cards to users and collect the deposit of electronic access cards.

2, the use of car cards

When the vehicle enters and exits the parking lot, the parking card should be placed on the left side of the windshield of the vehicle, and the electronic access card should be carried with you to facilitate inspection and entry into the vehicle. If users change vehicles, they need to change parking cards and electronic access cards in the parking lot. The monthly car should be paid regularly on a monthly basis.

If the storage fee is not paid within the time limit, the parking lot has the right to recover the right to use the parking space. If the user loses his parking card and electronic access card, he should inform the vehicle controller in time and provide valid proof, and go to the toll station to stop using the old card and reissue the new card. When the user no longer rents the parking space, he will return the parking card and the electronic access card to the parking lot, and the parking lot will return the deposit of the electronic access card.

It is forbidden to lend user parking cards and electronic access cards to other vehicles. In order to ensure the safety of vehicle parking and reduce the chance of theft, the parking card should be carried with you.

3, vehicle storage fee standard

The standard of vehicle storage fee is implemented according to the standard approved by Guangzhou price department. The specific charging standard is determined by the property management company according to the guiding price stipulated by the government and referring to the charging standard of the surrounding indoor parking lot. At the same time, the storage fee can be temporarily adjusted within the limit of the charging standard stipulated by the municipal government.

Eight, duty room (sentry box) management regulations

1, the management system of the vehicle suspended by the application rack in the duty room (sentry box) (mainly including the post system, operating procedures and parking lot management regulations), the charging standard, business license, the name and photos of the custodian, etc.

2. Set up a set of intact single office desks and chairs in the duty room for record use. No benches and beds are allowed, no others are allowed to enter, and no benches and chairs are allowed to be placed outside the booth.